Benton B828 PLUS/B838 PLUS

Benton USB Battery Powered 4G Router Instruction Manual

Model: B828 PLUS / B838 PLUS

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your Benton USB Battery Powered 4G Router. This device offers portable WiFi connectivity, leveraging 4G LTE networks to provide internet access via WiFi hotspot or LAN connection. It features WiFi 6 technology for enhanced performance and supports multiple power options, including an internal battery, USB, or power bank, making it ideal for travel and various environments.

2. Key Features

  • Latest New-Gen WiFi Technology: Equipped with WiFi 6 (802.11ax) for faster speeds and a better network experience compared to WiFi 5.
  • High-Speed 2.4GHz WiFi: Offers a 2.4GHz WiFi transmission rate of up to 300Mbps.
  • 4G LTE Connectivity: Supports 4G FDD bands B1/B3/B5/B7/B8/B20 and 4G TDD bands B38/B40/B41, compatible with various regions including Asia, Europe, South America, and Africa.
  • Multi-functional Device: Can share network via WiFi hotspot (4G to WiFi) or via RJ45 cable (4G to LAN). The B828 PLUS model also supports network sharing via its Type-C port.
  • Multiple Power Options: Flexible power supply via a 3000mAh internal battery, USB power plug, or an external power bank.
  • Enhanced Security: Features WPA2/WPA3 encryption protocol and IPv4/IPv6 internet protocol for secure and private network access.
  • Supports Multiple Users: Can connect a maximum of 16 wireless devices simultaneously, ensuring a stable and fast network.
  • MIMO 2x2 + Beamforming Tech: Realizes strong, reliable WiFi coverage and signal strength with advanced technology and high-gain antennas.
  • Easy Remote Control (Web UI): Manage router settings via a web-based user interface (192.168.0.1) without needing to download an app.
  • SMS Function: Ability to read, write, and send messages directly through the router.
Benton 4G Router Features Overview

Overview of Benton 4G Router key features including WiFi 6, 4G LTE bands, 300Mbps WiFi, and MIMO technology.

WiFi 6 Speed Comparison

Visual comparison illustrating WiFi 6's faster speed compared to WiFi 5.

Benton 4G Router Power Supply Options

Diagram showing the three optional power supply methods: USB Power Plug, 3000mAh Battery, and Power Bank.

3. Specifications

Benton 4G Router Detailed Specifications

Detailed specifications for Benton B828 PLUS and B838 PLUS models.

Benton 4G Router Specifications
AttributeB828 PLUSB838 PLUS
Model NameBenton B828-PLUSBenton B838-PLUS
Type4G Router4G Router
4G ChipASR1803ASR1803S
WiFi ChipAIC8800DAIC8800D
PowerDC5V=2A (Battery-powered/USB-powered)DC5V=2A (USB-powered/DC-powered)
USB PortFor charging and network sharingFor charging only
Lithium Battery3000mAh, working time is 4-8 hours.NO
Required SIM Card SizeNano SIM 12.3*8.8mmNano SIM 12.3*8.8mm
Detachable AntennasNOYES
AntennasExternal 2pcs 4G antennas+2pcs WiFi antennasExternal 2pcs 4G antennas+2pcs WiFi antennas
MIMOMIMO 2X2MIMO 2X2
Indicator LightsPower/Online/WiFi/LAN/4G LTEPower/WiFi/4G LTE
Working Temperature0-45°C0-45°C
Product Size164*110*25mm170*129*25mm
Weight225g210g
2.4GHz WiFi Transmission Rate2.4GHz WiFi DL 300Mbps2.4GHz WiFi DL 300Mbps
WiFi Transmission StandardWiFi6 802.11 ax/b/g/nWiFi6 802.11 ax/b/g/n
CAT GradeCAT4CAT4
Max. WiFi UsersMax. 16 usersMax. 16 users
SecurityWPA2/WPA3WPA2/WPA3
IPIPv4/IPv6IPv4/IPv6
LAN10/100Mbps (LAN only, No WAN)10/100Mbps (LAN only, No WAN)
4G Frequency Bands (EU Version)FDD: B1/B3/B5/B7/B8/B20, TDD: B38/B40/B41, WCDMA: B1/B5/B8FDD: B1/B3/B5/B7/B8/B20, TDD: B38/B40/B41, WCDMA: B1/B5/B8
SMS FunctionSupport, can read, write and send messages.Support, can read, write and send messages.
Open VPNNONO
Lock LTE Frequency BandSupport, can lock above LTE Frequency Bands only.Support, can lock above LTE Frequency Bands only.
Power ButtonShort press "ON"/Long press "OFF" (Do not move your hand away until all lights are flickering except "Power" light.)NO
SIM Card RequirementNot support special sim cards like esim, IOT sim and Roaming sim.Not support special sim cards like esim, IOT sim and Roaming sim.
SIM Card SlotInsert SIM card before turning on the router/Reboot the router after inserting SIM card.Insert SIM card before turning on the router/Reboot the router after inserting SIM card.
PackageRouter*1+USB Cable*1+USB Power Plug*1+Battery*1(No SIM Card)Router*1+USB Cable*1+USB Power Plug*1(No SIM Card)

4. Setup Instructions

4.1. SIM Card Installation

  1. Prepare SIM Card: Ensure your Nano SIM card does NOT have a PIN code/lock enabled. If it does, disable it using a mobile phone or by contacting your communication operator. The router will not function correctly with a PIN-locked SIM.
  2. Insert SIM Card: Locate the Nano SIM card slot on the router. Carefully insert your Nano SIM card into the slot before turning on the router.
SIM Card Insertion and Web UI Setup Steps

Visual guide for SIM card insertion and initial Web UI configuration steps.

4.2. Powering On

Connect the router to a power source using one of the following methods:

  • USB Power Plug: Use the provided USB cable and power adapter to connect the router to a wall outlet.
  • Power Bank: Connect the router to a compatible power bank using a USB cable.
  • Internal Battery (B828 PLUS only): Ensure the 3000mAh battery is installed and charged.
USB or DC Power Options

Illustration of DC Powered and USB Powered options for the router.

4.3. Initial Configuration (Web UI)

  1. Connect to Router: Connect your computer or mobile device to the router's WiFi network. The default SSID (WiFi name) and WiFi Key (password) are usually found on a label on the back of the router.
  2. Access Web UI: Open a web browser and enter the default IP address: 192.168.0.1.
  3. Login: Enter the default username and password, which are typically admin for both.
  4. Configure APN Settings: Navigate to the APN settings section. You may need to find and enter the APN profile specific to your SIM card's carrier. If you don't know your APN profile, contact your SIM card provider. Save the settings and restart the router.
  5. Set Network Mode: In the Web UI, you can select the preferred network mode (e.g., 4G only, 4G/3G, 5G NSA/SA) to optimize signal and network channel.

5. Operating Instructions

5.1. 4G to WiFi Hotspot

Once the router is powered on and connected to the 4G network, it will broadcast a WiFi signal. You can connect up to 16 wireless devices (smartphones, laptops, tablets, game consoles, web cameras, etc.) to this WiFi hotspot. The SSID and password can be found on the router's label or configured via the Web UI.

4G to WiFi and LAN Connection Diagram

Diagram illustrating how the router converts 4G signal to WiFi for multiple devices and to LAN for wired connections.

5.2. 4G to LAN Connection

For wired devices, connect an Ethernet cable from the router's LAN port to your computer or other network-enabled device. The router will provide internet access through this wired connection. The B828 PLUS model's Type-C port can also be used for network sharing.

5.3. SMS Function

The router supports SMS functionality, allowing you to read, write, and send text messages. This feature is typically accessed and managed through the router's Web UI.

SMS Functionality

Illustration of the router's SMS function, enabling message management.

5.4. Web UI Management

The Web UI (accessible at 192.168.0.1) provides comprehensive control over your router's settings. You can:

  • Change WiFi SSID and password.
  • Manage connected users (whitelist/blacklist).
  • Configure network modes (4G only, 4G/3G, etc.).
  • Adjust security settings (WPA2/WPA3).
  • Access SMS functions.
  • View network status and signal strength.
Web UI Interface for Router Management

Screenshots of the Web UI, showing various management options like user amount, whitelist, LAN management, and security settings.

6. Maintenance

6.1. General Care

  • Keep the router in a cool, dry place, away from direct sunlight and heat sources.
  • Avoid exposing the device to water or excessive humidity.
  • Clean the router with a soft, dry cloth. Do not use liquid cleaners or aerosols.

6.2. Resetting the Router

If you experience persistent issues or forget your login credentials, you can perform a factory reset:

  • With the router powered on, locate the 'Reset' button (usually a small pinhole) on the back of the device.
  • Use a paperclip or a similar pointed object to press and hold the 'Reset' button for approximately 5-10 seconds until the indicator lights flash.
  • Release the button. The router will restart with factory default settings.

7. Troubleshooting

7.1. No Internet Connection

  • Check SIM Card: Ensure the SIM card is correctly inserted and that its PIN code is disabled.
  • APN Settings: Verify that the APN settings in the Web UI are correct for your carrier.
  • Signal Strength: Check the 4G/LTE signal indicator on the router. If the signal is weak, try moving the router to a different location.
  • Data Plan: Confirm that your SIM card has an active data plan.

7.2. "No SIM" or "PIN" Error

This error typically indicates that the SIM card's PIN code is active. You must disable the PIN code on your mobile phone or contact your carrier to do so. The router cannot operate with a PIN-locked SIM card.

7.3. Slow WiFi Speed

  • Signal Strength: A weak 4G signal will result in slower WiFi speeds.
  • Number of Users: Too many devices connected simultaneously can reduce speed. The router supports up to 16 users.
  • Network Mode: Ensure the router is set to the optimal network mode (e.g., 4G only) in the Web UI.
  • Interference: Keep the router away from other electronic devices that might cause interference.

7.4. Cannot Access Web UI (192.168.0.1)

  • Connection: Ensure your device is connected to the router's WiFi or via an Ethernet cable.
  • IP Address: Double-check that you are entering the correct IP address (192.168.0.1).
  • Browser Cache: Clear your browser's cache and cookies, or try a different browser.
  • Firewall/Antivirus: Temporarily disable any firewall or antivirus software that might be blocking access.
  • Router Restart: Restart the router and try again. If issues persist, perform a factory reset.

8. User Tips

  • SIM Card Compatibility: This router does not support special SIM cards such as eSIM, IoT SIM, or roaming SIMs. Use standard Nano SIM cards from compatible carriers.
  • Speed Expectations: The advertised speeds (e.g., 300Mbps) are theoretical transmission rates. Actual speeds may vary based on network conditions, signal strength, and environmental factors.
  • Not a WiFi Repeater: This device functions as a 4G router, converting a cellular signal into WiFi. It is not designed to act as a WiFi repeater to extend an existing WiFi network.
  • Battery Life: For the B828 PLUS model, the 3000mAh battery provides approximately 4-8 hours of working time. For extended use, consider connecting to a USB power source or power bank.

9. Warranty and Support

Your Benton 4G Router comes with a 12-month warranty from the date of purchase, covering manufacturing defects. For technical support, troubleshooting assistance, or warranty claims, please contact the seller or manufacturer directly. Keep your proof of purchase for warranty validation.

10. Product Overview Video

A short video showcasing the Benton 4G Router, its design, and various ports.

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