Introduction
The Q28-2X is an advanced motorcycle helmet communication system and driving recorder, integrating a Bluetooth intercom, 1080P HD camera, and AI voice assistant into a single, waterproof unit. Designed for riders, it offers seamless two-person communication up to 1000 meters, high-definition video recording with a 120° wide-angle lens, and intelligent noise reduction for clear audio in noisy environments. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance and safety.
Product List
Please check the package contents against the list below:
- Q28-2X Host *1
- Type-C 2-in-1 Earphone/Microphone *1
- User Manual *1
- Type-C Data Cable *1
- Base *1
- 32G High Speed Micro SD Card *1 (Included free with purchase)
- Host Velcro *1
- Mic Stick Velcro *2
- Horn Velcro *4

Features
- All-in-One Design: Combines helmet intercom, 1080P HD driving recorder, and wireless camera.
- Bluetooth 5.3: Stable and efficient wireless connectivity.
- 1000m Intercom: Two-person intercom communication up to 1000 meters, compatible with 90% of market's ordinary wireless headsets.
- 1080P HD Video Recording: Captures dynamic and smooth footage at 1920*1080 resolution at 30 frames per second (FPS).
- 120° Super Wide-angle Lens: Provides a broad field of view for comprehensive recording.
- Intelligent Noise Reduction: Professional CVC algorithm combined with DSP hardware effectively reduces ambient noise for clear chat.
- AI Intelligent Voice Assistant: Hands-free control and assistance.
- Automatic Call Answering: Enhances safety by automatically answering incoming calls.
- IPX6 Waterproof Grade: Ensures reliable performance in various weather conditions.
- Split Mounting Design: Offers simple, convenient, and safe installation on helmets.
- 360° Free Adjustment: Allows for 360° rotation of the camera body for flexible horizontal (16:9) or vertical (9:16) shooting.
- WiFi Hotspot Connectivity: Direct mobile phone connection for real-time preview, fast playback, and downloading of photos/videos without data usage.
- Micro SD Card Support: Supports TF card expansion up to 256GB (32GB card included).
- Long Battery Life: 1500mAh battery provides 500 hours standby time and 50 hours call time (approx. 6.5 hours with camera recording).
- Compatibility: Works with both Android and iOS mobile phones.


Setup
1. Mounting the Device
- Attach the Base: Secure the provided base to the side of your helmet using the clip or adhesive velcro. Ensure it is firmly attached and positioned for optimal camera view and accessibility.
- Mount the Host: Slide the Q28-2X host unit onto the installed base until it clicks securely into place. The split mounting design allows for easy attachment and detachment.

2. Connecting Earphone/Microphone
- Insert Earphone/Microphone: Connect the Type-C 2-in-1 earphone/microphone cable into the corresponding port on the Q28-2X host.
- Position Speakers and Microphone: Place the speakers inside your helmet, aligning them with your ears. Use the provided velcro pads to secure them. Position the microphone close to your mouth for clear voice pickup.
3. Inserting Micro SD Card
- Locate SD Card Slot: Find the Micro SD card slot on the Q28-2X unit.
- Insert Card: Gently insert the provided 32GB high-speed Micro SD card (or another compatible card up to 256GB) into the slot until it clicks. Ensure the card is inserted in the correct orientation.

4. Initial Charging
Before first use, fully charge the Q28-2X using the provided Type-C data cable and a standard USB power adapter. The charging indicator will show the charging status and turn off when fully charged.
5. Bluetooth Pairing
- Power On: Press and hold the power button until the indicator light flashes, indicating the device is on.
- Enter Pairing Mode: Refer to the specific instructions in your manual for entering Bluetooth pairing mode (usually involves holding a specific button until the indicator flashes rapidly).
- Pair with Phone: On your mobile phone, enable Bluetooth and search for available devices. Select 'Q28-2X' from the list to pair.
- Intercom Pairing: For two-person intercom, follow the specific pairing instructions in your manual to connect two Q28-2X units or a Q28-2X with a compatible third-party intercom.
Operating Instructions
Power On/Off
- Power On: Press and hold the Power button for approximately 3 seconds until the indicator light illuminates.
- Power Off: Press and hold the Power button for approximately 5 seconds until the indicator light turns off.
Intercom Function
- Start Intercom: After successful pairing with another intercom unit, briefly press the Intercom button to initiate communication.
- End Intercom: Briefly press the Intercom button again to end the intercom session.
- Third-Party Intercom: The Q28-2X is designed to adapt to most ordinary wireless headsets on the market for intercom functionality. Follow pairing instructions for specific third-party devices.

Camera and Recording
- Start/Stop Recording: Press the Camera button once to start recording. Press it again to stop.
- Photo Mode: Some models may have a dedicated button or a long press function for taking photos. Refer to your specific manual.
- Horizontal/Vertical Shooting: The camera supports 360° rotation. Manually adjust the camera lens to achieve desired horizontal (16:9) or vertical (9:16) video orientation.

WiFi Connectivity and App
- Enable WiFi: Press the WiFi button (if available) or follow instructions to activate the device's WiFi hotspot.
- Connect to Phone: On your smartphone, go to WiFi settings and connect to the Q28-2X's network (SSID and password usually found in the full manual or on the device).
- Use App: Open the dedicated Q28-2X app (download from your phone's app store). The app allows for real-time preview of the camera feed, playback of recorded videos, and downloading photos/videos directly to your phone.

AI Voice Assistant
Once paired with your smartphone, activate the AI Intelligent Voice Assistant by a short press of the dedicated Voice Assistant button or a specific command (refer to your full manual). You can then use voice commands for various functions like making calls, playing music, or checking navigation.
Phone Calls
- Answer Call: The device supports automatic answering of incoming calls.
- End Call: Briefly press the Phone button to end a call.
- Redial: Double-press the Phone button to redial the last number.
Volume Adjustment
Use the Volume Up (+) and Volume Down (-) buttons to adjust the audio level during calls, intercom, or music playback.
Maintenance
- Cleaning: Use a soft, damp cloth to clean the exterior of the device. Do not use harsh chemicals or abrasive cleaners. Ensure the Type-C port cover is securely closed to maintain IPX6 waterproofing.
- Storage: When not in use for extended periods, store the device in a cool, dry place. It is recommended to charge the battery every 3-6 months to prevent deep discharge.
- Battery Care: Avoid exposing the device to extreme temperatures. Do not attempt to replace the built-in battery yourself.
- Firmware Updates: Check the official website or app periodically for firmware updates to ensure optimal performance and new features.
Troubleshooting
- Device Not Powering On: Ensure the battery is charged. Connect to a power source and try again.
- Cannot Pair Bluetooth: Make sure the device is in pairing mode (indicator flashing rapidly). Ensure your phone's Bluetooth is on and within range. Try restarting both devices.
- Intercom Not Connecting: Verify both intercom units are powered on and in pairing mode. Ensure they are within the 1000m range and there are no major obstructions.
- Poor Audio Quality/Noise: Check microphone placement. Ensure speakers are correctly positioned in the helmet. The intelligent noise reduction should minimize environmental noise.
- Camera Not Recording: Check if a Micro SD card is inserted and has sufficient free space. Ensure the card is formatted correctly (FAT32 recommended).
- WiFi Connection Issues: Ensure the device's WiFi hotspot is active. Try restarting the device and your phone's WiFi.
- Short Battery Life: Ensure the device is fully charged. Continuous camera recording significantly reduces call/usage time (approx. 6.5 hours recording).
Specifications
| Feature | Specification |
|---|---|
| Model Number | Q28-2X |
| Bluetooth Version | 5.3 |
| Maximum Intercom Distance | 1000 meters |
| Battery Capacity | 1500mAh |
| Standby Time | 500 hours |
| Call Time | 50 hours (approx. 6.5 hours with camera recording) |
| Video Resolution | 1080P (1920*1080) |
| Video Frame Rate | 30 FPS |
| Lens Angle | 120° Super Wide-angle |
| Waterproof Level | IPX6 |
| Memory Card Support | Micro SD card (TF card) up to 256GB |
| AI Intelligent Voice Assistant | Yes |
| Automatic Call Answering | Yes |
| Noise Reduction | CVC algorithm + DSP hardware |
| WiFi Connectivity | Yes (for app preview/download) |
| Camera Rotation | 360° Free Adjustment |
| Shooting Orientation | Horizontal (16:9) / Vertical (9:16) |
| Compatibility | Android, iOS mobile phones |
| Power Supply Mode | Built-in Battery |
| Maximum Number of Speakers | 2 |
| Certification | CE |
| Origin | Mainland China |
| Outer Box Size | 53 * 40.5 * 29 cm |
User Tips
- For optimal intercom clarity, ensure your microphone is positioned correctly, close to your mouth, and away from direct wind.
- Regularly check the Micro SD card for available space, especially before long rides, to avoid interruptions in recording.
- Utilize the 360° camera rotation to experiment with different shooting angles and capture unique perspectives of your rides.
- Keep the device's firmware updated through the official app or website to benefit from the latest features and performance improvements.
Warranty and Support
The Q28-2X Motorcycle Helmet Bluetooth Intercom is designed for durability and performance. For any technical assistance, warranty claims, or support inquiries, please refer to the contact information provided by your retailer or the manufacturer's official support channels. Keep your purchase receipt as proof of purchase for warranty purposes.





