1. Introduction
This manual provides detailed instructions for the SRC-3215-01 Remote Control, designed for use with Philips TV models, specifically compatible with 398GM10BEPHNE000SY. This remote control operates using Infrared (IR) communication and does not feature voice control.
2. Safety Information
- This product is not suitable for children under the age of 3. Small parts may pose a choking hazard.
- Keep the remote control away from high temperatures and damp environments to prevent damage.
- Do not attempt to disassemble or modify the remote control.
- Dispose of used batteries responsibly according to local regulations.
3. Package Contents
The package includes:
- 1 x SRC-3215-01 Remote Control
Note: Batteries (2 x AAA) are not included and must be purchased separately. Streaming box is also not included.
4. Setup and Installation
- Unpacking: After opening the package, please verify that the remote control is complete and undamaged.
- Battery Installation:
- Locate the battery compartment on the back of the remote control.
- Open the battery compartment cover.
- Insert two (2) AAA batteries, ensuring correct polarity (+ and -).
- Close the battery compartment cover securely.
- Initial Use: This remote control operates via Infrared (IR) and does not require pairing for basic functions. It can be used directly after installing the batteries.

5. Operating Instructions
Point the remote control directly at your Philips TV. Ensure there are no obstructions between the remote control and the TV's IR receiver.
Button Functions:
| Button | Function |
|---|---|
| Power (⏻) | Turns the TV on or off. |
| AMBILIGHT | Controls the Ambilight feature of your Philips TV. |
| PAIR | Used for pairing, though this IR remote typically does not require it for basic functions. |
| TV GUIDE | Accesses the electronic program guide. |
| INFO | Displays information about the current program or input. |
| Settings Icon (Gear) | Opens the TV settings menu. |
| Navigation Pad (Up, Down, Left, Right, OK) | Navigates through menus and confirms selections. |
| OPTIONS | Accesses context-sensitive options. |
| TV/EXIT | Switches to TV mode or exits current menu/app. |
| SUBTITLE | Toggles subtitles on/off. |
| Back Arrow | Goes back to the previous screen or menu. |
| Home Icon | Returns to the TV's home screen. |
| Volume Up/Down (+/-) | Adjusts the TV volume. |
| Mute (Speaker with X) | Mutes or unmutes the TV sound. |
| Channel Up/Down | Changes TV channels. |
| Numeric Keypad (0-9) | Direct channel input. Note: This model does not support voice input via numeric keys. |
| Playback Controls (Play, Pause, Stop, Rewind, Fast Forward) | Controls media playback. |
| NETFLIX, Prime Video, Disney+, YouTube, Channels, Apps | Direct access buttons for streaming services and applications. |
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the remote control. Avoid using liquids or abrasive cleaners.
- Storage: When not in use for extended periods, remove the batteries to prevent leakage and store the remote in a cool, dry place.
7. Specifications
| Feature | Detail |
|---|---|
| Model | SRC-3215-01 |
| Compatibility | Philips TV models, including 398GM10BEPHNE000SY |
| Wireless Communication | Infrared (IR) |
| Voice Function | Not supported by this model |
| Power Supply | 2 x AAA batteries (not included) |
| Material | ABS |
| Dimensions (Approx.) | Length: 28 cm, Width: 15 cm, Height: 5 cm |
| Weight (Approx.) | 0.12 kg |
8. Troubleshooting
- Remote not responding:
- Ensure batteries are inserted correctly with the right polarity.
- Replace old batteries with new AAA batteries.
- Check for any obstructions between the remote control and the TV's IR receiver.
- Ensure you are within the effective range and line of sight of the TV.
- Specific buttons not working:
- Clean the remote control's surface and buttons to remove any dirt or debris that might be interfering.
- Verify that the TV model is compatible with this remote control.
- No voice function: This specific model (SRC-3215-01) does not support voice control. If you require voice functionality, please ensure you purchase a remote control explicitly stating this feature.
9. User Tips
- Compatibility Check: To ensure full functionality, it is recommended to compare the buttons on this remote with your original remote or confirm compatibility with your specific Philips TV model (e.g., 398GM10BEPHNE000SY).
- Battery Life: For optimal performance, use high-quality alkaline AAA batteries.
10. Warranty and Support
For further assistance or inquiries regarding this product, please refer to the official user manual PDF available at: User Manual (PDF).
If you experience any issues not covered in this manual, please contact the seller for support.