1. Introduction
The Deye SUN-12K-SG01HP3-EU-AM2 is a state-of-the-art three-phase hybrid solar inverter designed for high-voltage battery systems (160-700V). It offers high system efficiency and reduced heat dissipation, making it an ideal solution for modern solar energy setups. Its compact design and high-power density support a 1.3 DC/AC ratio, optimizing device investment. This series also features three-phase unbalanced output, expanding its application scenarios.
2. Safety Instructions
Please read and understand all safety instructions before installation, operation, or maintenance of the Deye Hybrid Solar Inverter. Failure to follow these instructions may result in electric shock, fire, or severe injury.
- Installation must be performed by qualified personnel in accordance with local electrical codes and regulations.
- Ensure the inverter is disconnected from all power sources (PV, battery, grid) before performing any service or maintenance.
- Do not open the inverter casing unless explicitly instructed by the manufacturer. There are no user-serviceable parts inside.
- Avoid touching live electrical components. Use insulated tools and personal protective equipment (PPE).
- Ensure proper grounding of the inverter.
- Keep children and unauthorized personnel away from the inverter.
- The inverter is rated IP65 for protection against dust and water jets, but avoid direct exposure to heavy rain or immersion.
3. Key Features
- High Voltage Battery Compatibility: Supports 160-700V battery systems.
- Colorful Touch LCD: User-friendly interface for monitoring and configuration.
- IP65 Protection: Suitable for outdoor installation, protected against dust and water.
- Flexible Battery Management: 6 configurable time periods for battery charging/discharging.
- High Charging/Discharging Current: Maximum charging/discharging current of 120A.
- Scalable System: Supports up to 16 units in parallel for increased capacity via frequency droop control.
- Hybrid Functionality: DC couple and AC couple options to integrate with existing solar systems.
- Diesel Generator Support: Capable of storing energy from a diesel generator.
- Three-Phase Unbalanced Output: Enhances application flexibility.
4. Technical Specifications
Model: SUN-12K-SG01HP3-EU
| Category | Parameter | Value |
|---|---|---|
| Battery Input Data | ||
| Battery Type | Lithium-ion | |
| Battery Voltage Range | 160-700V | |
| Max. Charging Current | 37A | |
| Max. Discharging Current | 37A | |
| Number of battery input | 1 | |
| Charging Strategy for Li-Ion Battery | Self-adaption to BMS | |
| PV String Input Data | ||
| Max. DC Input Power | 15600W | |
| Max. DC Input Voltage | 1000V | |
| Start-up Voltage | 180V | |
| MPPT Range | 150-850V | |
| Full Load DC Voltage Range | 340-850V | |
| Rated DC Input Voltage | 600V | |
| PV Input Current | 26+20A | |
| Max. PV ISC | 39+30A | |
| No. of MPP Trackers | 2 | |
| No. of Strings per MPP Tracker | 2+1 | |
| AC Output Data | ||
| Rated AC Output and UPS Power | 12000W | |
| Max. AC Output Power | 13200W | |
| Peak Power (off grid) | 1.5 times of rated power, 10 S | |
| AC Output Rated Current | 18.2/17.4A | |
| Max. AC Output Current | 20/19.2A | |
| Max. Three-phase Unbalanced Output Current | 22A | |
| Max. Continuous AC Passthrough | 40A | |
| Generator input/Smart load /AC couple current | 15.2/180/15.2A | |
| Power Factor | 0.8 leading to 0.8 lagging | |
| Output Frequency and Voltage | 50/60Hz; 3L/N/PE 220/380, 230/400Vac | |
| Grid Type | Three Phase | |
| Total Harmonic Distortion (THD) | <3% (of nominal power) | |
| DC injection current | <0.5% In | |
| Efficiency | ||
| Max. Efficiency | 97.60% | |
| Euro Efficiency | 97.00% | |
| MPPT Efficiency | 99.90% | |
| Protection | ||
| Integrated Protection | PV Input Lightning Protection, Anti-islanding Protection, PV String Input Reverse Polarity Protection, Insulation Resistor Detection, Residual Current Monitoring Unit, Output Over Current Protection, Surge protection | |
| Output Over Voltage Protection | DC Type II / AC Type III | |
| Certifications and Standards | ||
| Grid Regulation | VDE0126, IEC61727, VDEN4105, G99, NBT32004, CEI0-21, NRS097, NBR16149/16150, RD1699, EN50549, AS4777.2, UNE 206006 IN, UNE 206007-1 IN, IEEE1547 | |
| Safety EMC / Standard | IEC62109-1/-2, EN61000-6-1, EN61000-6-2, EN61000-6-3, EN61000-6-4 | |
| General Data | ||
| Operating Temperature Range | -45~60℃, >45℃ derating | |
| Cooling | Smart cooling | |
| Noise | <45 dB | |
| Communication with BMS | RS485; CAN | |
| Weight | 30.5kg | |
| Size (W×H×D) | 408W×638H×237D | |
| Protection Degree | IP65 | |
| Installation Style | Wall-mounted | |
| Warranty | 5 years | |
5. Installation
The Deye Hybrid Solar Inverter is designed for wall-mounted installation. Ensure the mounting surface is strong enough to support the inverter's weight (30.5kg) and any associated wiring. Maintain adequate clearance around the unit for proper ventilation and cooling.
5.1 Site Selection
- Choose a location that is well-ventilated and protected from direct sunlight.
- Ensure the ambient temperature is within the operating range (-45~60℃).
- Avoid locations with excessive dust, moisture, or corrosive substances.
- Mount the inverter vertically with sufficient space above and below for airflow.
5.2 Mounting the Inverter
- Mark the drilling points on the wall using the mounting bracket as a template.
- Drill holes and insert appropriate wall plugs.
- Secure the mounting bracket to the wall.
- Carefully lift the inverter and hang it onto the mounting bracket.
- Secure the inverter to the bracket using the provided screws.
5.3 Electrical Connections
All electrical connections must be made by a licensed electrician. Refer to the detailed wiring diagrams in the full product manual for specific connection points.
- PV Input: Connect the solar panel strings to the designated PV input terminals. Ensure correct polarity and voltage within the MPPT range (150-850V).
- Battery Connection: Connect the high-voltage battery system to the battery terminals. Verify correct polarity and voltage (160-700V).
- AC Output: Connect the inverter's AC output to the load distribution board.
- Grid Connection: Connect the inverter to the utility grid for grid-tied operation.
- Grounding: Ensure the inverter chassis is properly grounded.
6. Initial Setup and Configuration
The inverter features a colorful touch LCD for system setup. After physical installation and electrical connections are complete, power on the inverter to begin configuration.
6.1 Basic Settings
- Navigate to the 'System Setup' menu on the touch LCD.
- Select 'Battery Setting'.
- Choose 'Lithium' for battery mode if using a Lithium-ion battery.
- Set the 'Batt Capacity' (e.g., 100Ah).
- Adjust 'Max A Charge' and 'Max A Discharge' according to your battery specifications (e.g., 115A for both).
- Ensure 'Activate Battery' is checked.
- Confirm settings by pressing the checkmark icon.
6.2 Grid Settings
Configure grid parameters according to local utility requirements. This typically includes grid voltage, frequency, and anti-islanding settings. Refer to the full manual for detailed grid setup procedures.
6.3 System Work Mode
Select the desired operating mode (e.g., Self-Consumption, Time-of-Use, Backup Mode) based on your energy management strategy. The inverter supports 6 time periods for battery charging/discharging, allowing for optimized energy usage.
7. Operation
Once configured, the inverter will operate automatically according to the selected work mode. The colorful touch LCD provides real-time monitoring of PV production, battery status, grid interaction, and load consumption.
7.1 Monitoring
The LCD displays key operational data. Regularly check the display for system status, energy flows, and any alerts or alarms. Remote monitoring may also be available through a dedicated app or web portal, if supported by the communication module.
7.2 Manual Control
Certain parameters and operating modes can be adjusted manually via the LCD. Always ensure you understand the implications of any changes before applying them.
8. Maintenance
Regular maintenance ensures optimal performance and longevity of your Deye Hybrid Solar Inverter.
- Visual Inspection: Periodically inspect the inverter for any visible damage, loose connections, or signs of overheating.
- Cleaning: Keep the inverter's cooling fins and ventilation openings free from dust and debris. Use a soft, dry cloth for cleaning. Do not use liquids or abrasive cleaners.
- Connection Checks: Annually, have a qualified electrician check all electrical connections for tightness and corrosion.
- Firmware Updates: Check the manufacturer's website for available firmware updates to ensure your inverter has the latest features and bug fixes.
9. Troubleshooting
This section provides guidance on common issues. For complex problems, contact technical support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Inverter not powering on | No DC input from PV or battery; AC input missing; Emergency stop activated. | Check PV and battery connections; Verify AC breaker status; Reset emergency stop button. |
| Low power output | Insufficient sunlight; Shading on PV panels; Dirty PV panels; Inverter derating due to high temperature. | Check weather conditions; Clear shading; Clean PV panels; Ensure proper ventilation around inverter. |
| Battery not charging/discharging | Incorrect battery settings; BMS communication error; Battery fault. | Verify battery settings on LCD (refer to Section 6.1); Check BMS connection; Consult battery manual or technician. |
| Error message on LCD | Internal fault; External connection issue. | Note down the error code and consult the full manual's error code section or contact technical support. |
10. User Tips
- For optimal battery performance, ensure the battery capacity and charge/discharge current settings on the inverter match your battery's specifications.
- Regularly monitor the inverter's performance via the LCD or remote monitoring platform to identify any anomalies early.
- Consider utilizing the 6 configurable time periods for battery charging/discharging to take advantage of off-peak electricity rates or maximize self-consumption.
11. Warranty
The Deye 12 Kw Hybrid Solar Inverter (Model SUN-12K-SG01HP3-EU-AM2) comes with a 5-year warranty. Please retain your proof of purchase for warranty claims. The warranty covers defects in materials and workmanship under normal use and service. It does not cover damage resulting from improper installation, misuse, unauthorized modifications, or natural disasters.
12. Support and Contact Information
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact your installer or the authorized Deye service center. You may also reach out to customer service via the following:
- WhatsApp: +86 15232159137
- Tel: +86 15232159137
- Email: 1715289687@qq.com
