1. Product Overview
The Aqara Smart Door Lock N100 is an advanced IoT smart door lock designed for enhanced home security and convenience. It supports multiple unlocking methods including fingerprint, password, temporary password, mechanical key, Bluetooth, NFC, and integration with Apple HomeKit and Xiaomi Mi Home ecosystems.
Key features include real-time door lock status detection, low battery reminders, prying alarms, anti-cat's eye unlocking, and fingerprint/password error alarms. It also offers a one-key arming mode for smart home automation, enabling multi-device linkage control and alarm functions.
2. Specifications
| Attribute | Detail |
|---|---|
| Brand | Aqara N100 |
| Color | Black |
| Material | Aluminium alloy |
| Power Supply | 8 x AA batteries (6V DC, not included), Type-C emergency power supply (5V DC) |
| User Capacity | 50 x fingerprints, 50 x permanent passwords, 25 x NFC devices, 25 x periodic temporary passwords, 8 x one-time temporary passwords |
| Wireless Communication | Bluetooth 5.0 |
| Executive Standard | GA 374-2019, GA/T 73-2015 (lock core), GB21556-2008 |
| Operating Temperature | -25°C ~ +70°C |
| Working Humidity | 0~93% RH, no condensation |
| Product Safety Level | B |
| Lock Core Security Level | Class C (the highest level) |
| Unlock Mode | Fingerprint, password, temporary password, Bluetooth, NFC, keys, Apple HomeKit |
| Emergency Power Supply Interface | Type C |
| Product Size (Panel) | 38.00 x 7.60 x 2.50 cm / 14.96 x 2.99 x 0.98 inches |
| Door Thickness | 40mm-120mm |
3. Setup and Installation
3.1 Package Contents
- 1 x Aqara N100 Door Lock
- (Note: 8 pcs AA batteries are not included in the package.)
3.2 Installation Conditions and Measurement
The installation of the door lock requires professional tools and expertise. It is highly recommended to hire professional personnel for installation.
Door Thickness Compatibility:
| Door Thickness | Support Installation | Fixed Metal Plate Length (mm) | Fixed Metal Plate Width (mm) | Lock Body Type |
|---|---|---|---|---|
| < 40mm | No | - | - | - |
| 40mm-120mm | Yes | 210-300 | 23-33 | Standard lock body, part of the lock needs to be retrofitted |
| > 120mm | No | - | - | - |
3.3 Initial Setup
- Install Batteries: Open the battery cover and insert 8 AA batteries. (Using original batteries is recommended to prevent damage from leakage during long-term use.)
- Reset the Lock: Long press the reset button for 5 seconds. Release it after hearing a voice prompt. The reset is complete. Note: After a successful reset, there will be no users, and the door lock cannot be properly locked. Please complete the lock setup as soon as possible.
3.4 App Connection
3.4.1 Connect to Mi Home App
The Aqara N100 is compatible with the Mi Home App for control and smart home integration.
- Scan the QR code provided in the original user manual (or search "Mi Home" in your app store) to download and install the Mi Home App.
- Open the Mi Home App, click "+" in the upper right corner of the homepage, and follow the app's instructions to add the device.
Tip: After the door lock is successfully added, it will automatically connect to the Bluetooth gateway device under your account. No additional configuration is needed. The effective Bluetooth communication range is 10m, but obstacles like walls may affect this range.
Note: Due to updates in the Mi Home App, actual operations may vary slightly. Please follow the current in-app guidance.
3.4.2 Add User
Once connected to the app, enter the door lock device page and follow the app's prompts to add the first user (defaulting to administrator). Note: The door lock cannot be properly locked if no users are added.
3.4.3 HomeKit Connection (for iOS users)
For Apple HomeKit integration:
- Open the Apple "Home" App.
- Click "+" in the upper right corner of the page and select "Add Accessory".
- Scan or manually enter the HomeKit setup code found on the back cover or bottom of the door lock (please keep this code safe).
- Follow the prompts to complete the addition.
4. Operating Instructions
4.1 Unlocking Methods
- Fingerprint Unlock: Gently place a registered finger on the fingerprint recognition area. After successful verification, press down the handle to unlock.
- Password Unlock: Enter your registered password and press the confirm button. After successful verification, press down the handle to unlock.
- Temporary Password: Generate temporary passwords via the app for guests or one-time access.
- NFC Unlock: Place a registered NFC device near the recognition area. After successful verification, press down the handle to unlock.
- Bluetooth Unlock: Unlock via the Mi Home or Apple HomeKit app on your smartphone when within Bluetooth range.
- HomeKit Unlock: Unlock using the Apple Home app or Siri commands.
- Emergency Key Unlock: Press the cover plate below the handle to pop it open, then insert and rotate the mechanical key to unlock. Caution: Do not store the emergency key inside the house. Keep it in a safe, accessible location for extreme situations.
Verification Feedback:
- Success: The indicator light ring breathes white, accompanied by a success sound effect (if not muted).
- Failure: The indicator light ring flashes red, accompanied by a failure sound effect (if not muted).
4.2 Locking Methods
- Automatic Locking: The lock will automatically engage after the door is closed.
- Manual Locking (Indoor/Outdoor): After closing the door, lift the handle upwards to engage the deadbolt.
- Indoor Deadbolt: Rotate the inner knob 90 degrees clockwise or counter-clockwise to engage the deadbolt. Rotate 90 degrees in the opposite direction to disengage.
4.3 Local Settings Mode
If phone app access is inconvenient, you can adjust certain settings directly on the lock:
- Short press the "Settings" button under the battery cover.
- Verify with an administrator fingerprint or password.
- You can then:
- Add/delete regular users.
- Adjust door lock volume.
- Set door lock voice language (supports Chinese/English).
Tip: To enter local settings mode, you must have already added the door lock and users via the Mi Home App.
5. Maintenance
5.1 Battery Replacement
The lock will provide a low battery reminder (visual and/or audible). Replace all 8 AA batteries promptly to ensure continuous operation. Use high-quality, non-leaking batteries.
5.2 Cleaning
Wipe the lock's exterior with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or excessive moisture, which can damage the finish or electronic components.
5.3 Firmware Updates
Regularly check the Mi Home or Apple Home app for available firmware updates. Updates can improve performance, add features, and enhance security.
6. Troubleshooting
If you encounter issues with your Aqara N100 Smart Door Lock, refer to the table below for common problems and solutions. For more detailed troubleshooting, consult the full user manual PDF.
| Problem | Possible Cause / Solution |
|---|---|
| Surface cracks / Mechanical structure failure | Contact customer support for repair or replacement under warranty. |
| Control function failure | Check battery level. Try resetting the lock. If issue persists, contact support. |
| Bluetooth connection failure | Ensure your phone is within 10m of the lock. Check for obstacles. Restart Bluetooth on your phone. Re-pair the device in the app. |
| Keypad failure | Check battery level. Try emergency key or fingerprint. If keypad is unresponsive, contact support. |
| Fingerprint not recognized | Ensure finger is clean and dry. Try different angles. Re-register fingerprint in the app if necessary. |
| Low battery warning | Replace all 8 AA batteries immediately. Use Type-C for emergency power if batteries are completely drained. |
| Door not locking properly | Ensure the door is fully closed. Lift the handle firmly. Check for obstructions in the door frame or latch. |
7. User Tips
- Regular Battery Checks: Although the lock provides low battery warnings, it's good practice to check battery levels periodically, especially before extended absences.
- Emergency Key Access: Always keep your emergency mechanical key in a secure, easily accessible location outside your home (e.g., with a trusted neighbor or in your car).
- Virtual Passwords: Utilize the virtual password feature to prevent others from deducing your actual password by observing your finger movements on the keypad.
- App Integration: Maximize your lock's potential by integrating it with the Mi Home or Apple HomeKit app for remote monitoring, access logs, and smart home automation.
- Doorbell Functionality: The integrated doorbell allows visitors to alert you directly through the lock, which can be linked to your smart home system for notifications.
8. Warranty and Support
8.1 Warranty Policy
This product's after-sales service strictly adheres to the "Consumer Rights Protection Law of the People's Republic of China" and the "Product Quality Law of the People's Republic of China," providing a three-guarantee service (repair, replacement, return). Warranty services require a valid invoice.
- Repair: Free repair for product quality issues within 3 years from the date of receipt.
8.2 Non-Warranty Clauses
The warranty does not cover:
- Unauthorized repairs, misuse, collision, negligence, abuse, liquid ingress, accidents, alterations, incorrect use of non-original accessories, or torn/altered labels/anti-counterfeit marks.
- Exceeding the three-guarantee validity period.
- Damage caused by force majeure.
- Performance failures not listed in the "Product Performance Fault Table."
- Performance failures caused by human factors.
8.3 Support Information
- Service Hotline: 400-990-7930 (Weekdays 10:00-18:00)
- Service WeChat Official Account: Search "绿米智慧生活" (Lümi Zhihui Shenghuo)
- Service Website: www.aqara.com/support
- Service Email: service@aqara.com
- Manufacturer: Shenzhen Lumi United Technology Co., Ltd.
- Address: 8th Floor, Jinqi Zhigu Building, Tangling Road No. 1, Liuxian Avenue, Taoyuan Street, Nanshan District, Shenzhen City
For more detailed instructions and product information, please refer to the official user manual PDF: View User Manual (PDF)
