Introduction
Welcome to the user manual for your new Sunnigoo N3 Max Electric Scooter. This manual provides essential information for the safe assembly, operation, maintenance, and troubleshooting of your scooter. Please read it thoroughly before your first ride to ensure optimal performance and safety.
Safety Information
⚠️ Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
Always wear a helmet and appropriate protective gear when riding. Be aware of your surroundings and ride responsibly. Do not operate the scooter under the influence of alcohol or drugs.
Setup
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Unboxing and Initial Inspection
Carefully remove all components from the packaging. Inspect the scooter for any signs of damage during transit. Ensure all accessories, including the charger and tools, are present.
The scooter as it appears unboxed, including the folded unit, battery charger, user manual, and hex keys. -
Unfolding the Scooter
Locate the folding mechanism on the stem. Release the latch and carefully unfold the scooter until the stem locks securely into place. Ensure all locking mechanisms are engaged before proceeding.
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Handlebar and Seat Installation/Adjustment
Attach the handlebars if they are separate. The torsion bar height is adjustable by approximately 35cm (13.7 inches). The detachable seat can also be adjusted in height by about 20cm (7.8 inches) from a base height of 43cm (16.9 inches).
Illustration of the adjustable torsion bar and seat height, providing a customizable riding experience. -
Initial Battery Charge
Before your first ride, fully charge the scooter's battery. Connect the charger to the charging port and then to a power outlet. The charging time for the N3 model is 6-8 hours, and for the N3 Max model, it is 9-9.5 hours. The charger voltage is 48V-2A.
Operating Instructions
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Power On/Off
Press and hold the power button on the display unit to turn the scooter on or off. The display will show essential information such as speed, battery level, and mileage.
The right instrument panel provides real-time riding data, complemented by anti-slip handles for better grip. -
Riding the Scooter
Place one foot on the deck and push off with the other foot. Once you have some momentum, gently press the throttle to engage the motor. The scooter features a powerful 800W motor for easy climbing and a maximum speed of 45km/h.
The 800W motor provides powerful performance, making uphill climbs easier. -
Braking
The N3 Max is equipped with dual disk brakes for effective stopping power. Apply the brake levers gently to slow down or stop. For emergency stops, apply both brakes firmly and evenly.
The scooter features 4-level shock absorption (front, rear, seat, and 10-inch tires) and reliable dual disk brakes. -
Folding the Scooter
To fold the scooter for storage or transport, ensure it is powered off. Release the locking mechanism on the stem and carefully fold it down until it clicks into its folded position.
Maintenance
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Battery Care
To prolong battery life, avoid completely draining the 48V 15Ah lithium battery. Charge it regularly, especially after each ride. Store the scooter in a cool, dry place away from direct sunlight and extreme temperatures. Always use the original charger provided.
The high endurance 48V 15Ah lithium battery provides a range of 45-55KM. -
Tire Maintenance
The scooter is equipped with 10-inch off-road tires. Regularly check tire pressure and inflate to the recommended PSI to ensure optimal performance and prevent punctures. Inspect tires for wear and tear.
The scooter features bright headlights for visibility and durable off-road tires. -
Brake Inspection
Periodically check the dual disk brakes for proper function. Ensure the brake levers are responsive and the brake pads are not excessively worn. Adjust or replace components as needed by a qualified technician.
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General Cleaning
Clean the scooter regularly with a damp cloth. Avoid using high-pressure water jets directly on electrical components. Keep the folding mechanism clean and lubricated.
Troubleshooting
- Scooter not turning on:
- Check if the battery is charged. Ensure all connections are secure. If the issue persists, contact customer support.
- Reduced range or power:
- Ensure the battery is fully charged. Check tire pressure. Riding uphill or carrying heavy loads will reduce range. Battery performance may degrade over time.
- E10 Error Code:
- If you encounter an 'E10' error code, this typically indicates a specific system malfunction. Please refer to the detailed troubleshooting section in the full user manual (if available) or contact customer support for assistance.
Specifications
Below are the detailed specifications for the N3 and N3 Max electric scooter models:
| Feature | N3 Model | N3 Max Model |
|---|---|---|
| Model Number | N3 | N3max |
| Net Weight | 25KG | 27KG |
| Maximum Load | 120kg | 120kg |
| Max Speed | 45 KM/H | 45 KM/H |
| Battery Capacity | 48V 12.5Ah | 48V 15Ah |
| Motor | 500W Rear Motor | 500W Rear Motor |
| Charger Voltage | 48V-2A | 48V-2A |
| Charging Time | 6-8H | 9-9.5H |
| Maximum Mileage | 50KM | 60KM |
| Max Gradeability | 30° | 30° |
| Tire | 10 inches air tire | 10 inches off road tire |
| Dimension (L×W×H) | 1100*240*(80~120)mm | 1100*240*(80~120)mm |
| Package Dimension (L×W×H) | 1210*260*370mm | 1210*260*370mm |
| Torsion Bar Height Adjustable | Yes | Yes |
| Foldable | Yes | Yes |
| Detachable Seat | Yes | Yes |
User Tips
- Weight Consideration: The N3 model weighs 25KG and the N3 Max weighs 27KG. Both models have a maximum load capacity of 120KG. Be mindful of these limits for safe operation and optimal performance.
- Charging Safety: Always adhere to the charging and storage instructions to prevent potential fire risks. Use only the provided charger.
- Error Codes: If an error code like 'E10' appears on your display, consult the full manual or contact customer support for specific diagnostic steps.
- Adjustable Features: Take advantage of the adjustable torsion bar and detachable seat to customize your riding posture for maximum comfort and control.
Warranty and Support
For any issues, questions, or warranty claims, please contact the seller or manufacturer directly. Information regarding the return and refund policy can be found on the product's purchase page or by contacting customer service.
For detailed information on returns and refunds, please refer to the official platform's Return & Refund Policy.





