A18 Home Wireless WIFI Surveillance Camera Instruction Manual

1. Introduction

Thank you for choosing the A18 Home Wireless WIFI Surveillance Camera. This device offers high-definition video monitoring, infrared night vision, two-way voice intercom, and AI humanoid detection for enhanced home security. Its plug-and-play design makes installation simple and convenient. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance of your camera.

2. Package Contents

Please check the package contents carefully. If any items are missing or damaged, please contact customer support.

• Packaging Box
• A18 Camera Host (x1)
• Clamping Needle (x1)
• Instructions Manual (x1)

3. Specifications

4. Setup Guide

Follow these steps to set up your A18 Home Wireless WIFI Surveillance Camera.

4.1 Initial Installation

1. Unpack the Camera: Carefully remove the A18 camera from its packaging.
2. Plug into Power: Insert the camera directly into a standard 110-220V power socket. The camera is designed for plug-and-play operation, requiring no additional wiring.





3. Select Correct Plug Type: Ensure you have the correct American or European plug type for your region.

4.2 App Connection (Tuya Smart App)

The A18 camera is compatible with the Tuya Smart platform, allowing integration with Google Home and Amazon Alexa.

3. Download Tuya Smart App: Download and install the "Tuya Smart" app from your mobile application store.
4. Reset the Camera: Before connecting, reset the camera. (Specific reset method not detailed in provided data, typically involves a small button or power cycle).
5. Open App and Add Device: Open the Tuya Smart app. Click the "+" sign in the upper right corner to add a new device.
6. Select Camera Type: Choose the appropriate camera function key (e.g., "Smart Camera" or "Security Camera").
7. Connect to Camera's WiFi: Follow the app's instructions to connect your phone to the camera's temporary WiFi network.
8. Confirm WiFi and Generate QR Code: Confirm your home WiFi network details in the app and generate a QR code.
9. Scan QR Code: Aim the camera at the QR code displayed on your phone screen from a distance of 10-30cm.
10. Connection Confirmation: You will hear a beep sound from the camera, indicating it is connecting. Once the camera shows a blue light, the connection is successful.
11. Adjust Clock (if needed): If the clock display on the camera is incorrect, press and hold the button below the clock for a few seconds until the time flashes. Then adjust the time to the current time.

4.3 Setup Video Guide

For a visual guide on the setup process, please watch the video below:

5. Operating Instructions

The A18 camera offers a range of features to enhance your surveillance experience.

5.1 High-Definition Monitoring

The camera is equipped with a 200W pixel lens, providing a 1080P ultra-clear visual experience. It accurately records details in the monitoring area.

5.2 Infrared Night Vision

With 6 built-in infrared lamp beads, the camera provides clear and high-definition night vision, ensuring full monitoring even in dark environments.

5.3 Two-Way Voice Intercom

Engage in clear two-way conversations with a professional algorithm that reduces noise and echo. The microphone has a pickup distance of up to 5 meters, improving call fluency and communication clarity.

5.4 AI Humanoid Detection & Intelligent Tracking

The camera features intelligent motion detection technology, including AI humanoid detection and intelligent tracking. It sends timely alarms in case of abnormal situations and can activate a one-button siren to deter intruders.

5.5 Sound Detection

Beyond motion, the camera also supports sound detection, making it suitable for monitoring children's sleep, communication, and general care.

5.6 360° Panoramic View & Rotation

The camera body can be manually rotated 360 degrees horizontally and 90 degrees vertically, providing comprehensive coverage without dead angles. Note: The 360° panorama refers to the horizontal picture angle that can be viewed by operating the camera, not the physical rotation angle of the pan/tilt, which is 350°.

5.7 Multi-Person Sharing & Multi-Terminal Viewing

Share the monitoring screen with family members through the mobile app with one click. The camera supports multiple people and users viewing online simultaneously.

5.8 Storage Options (Local & Cloud)

Data security is guaranteed with both local and cloud storage options.

• TF Card Storage: Supports all-day video recording locally. Videos can be viewed remotely via the mobile app. The maximum supported TF (Micro SD) card size is 8-128GB, which needs to be purchased separately.
• Cloud Storage: Offers safer data storage, protecting against loss or damage. Cloud storage service needs to be purchased separately; refer to the app for details.

5.9 Cyclic Video Recording

The camera supports cyclic video recording with full automatic coverage and full data encryption for enhanced security.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the camera lens and body. Avoid using harsh chemicals or abrasive cleaners.
• Power Supply: Ensure the camera is connected to a stable power supply within the specified voltage range (110-220V).
• Firmware Updates: Regularly check the Tuya Smart app for any available firmware updates to ensure optimal performance and security.
• Storage Management: Periodically review your recorded footage and manage storage space, especially if using a TF card. Back up important videos to cloud storage or another device.

7. Troubleshooting

Camera not connecting to Wi-Fi:

• Ensure your Wi-Fi network is 2.4GHz. The camera does not support 5GHz Wi-Fi.
• Check if the Wi-Fi password entered in the app is correct.
• Make sure the camera is within range of your Wi-Fi router.
• Try resetting the camera and repeating the connection process.
• Confirm your Wi-Fi is normal and generate the QR code again.

Poor video quality:

• Check your internet connection speed. A stable and fast connection is required for optimal streaming.
• Ensure the camera lens is clean and free from dust or smudges.
• Verify that the camera is set to 1080P resolution in the app settings.

Night vision not working:

• Ensure the camera is in a completely dark environment for infrared night vision to activate automatically.
• Check app settings to ensure night vision is enabled or set to auto.

Two-way audio issues:

• Check the volume settings on your phone and in the camera app.
• Ensure there is no obstruction blocking the camera's microphone or speaker.
• Minimize background noise for clearer communication.

Motion detection alerts not received:

• Verify that motion detection is enabled in the Tuya Smart app settings.
• Check the sensitivity settings for motion detection.
• Ensure app notifications are enabled on your mobile device.
• Check the camera's schedule for motion detection.

8. User Tips

• Optimal Placement: For best coverage, place the camera in a central location or a corner that provides a wide view of the area you wish to monitor. Utilize the 360° rotation feature to fine-tune the viewing angle.
• Secure Wi-Fi: Always use a strong, unique password for your Wi-Fi network to protect your camera and home network from unauthorized access.
• Regular Monitoring: Periodically check the live feed and recorded events through the app to stay informed about activities in your home.
• Share Responsibly: When sharing access with family members, ensure they understand how to use the app and respect privacy.
• Power Stability: Avoid plugging the camera into outlets controlled by light switches to prevent accidental power interruptions.

9. Warranty and Support

This product comes with a standard manufacturer's warranty. For detailed warranty information, please refer to the documentation provided with your purchase or contact the seller directly. If you encounter any issues or have questions regarding the A18 Home Wireless WIFI Surveillance Camera, please reach out to the retailer or manufacturer's customer support for assistance.