1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Ttlock Smart Door Lock (Model: ACM-A09). This smart lock is designed to offer enhanced security and convenience for various door types, including glass, aluminum, and wood doors, with smartphone compatibility via the TTLock or Tuya App.
Main view of the Ttlock Smart Door Lock ACM-A09.
2. Key Features
- Multiple Unlock Methods: Fingerprint, Password, Mechanical Key, Card, APP (Bluetooth and optional Wi-Fi via gateway).
- Smartphone Control: Use the TTLock or Tuya App to manage access, generate temporary or permanent digital keys, and monitor activity logs.
- Easy Installation: Designed for quick, screw-less installation in under 3 minutes, invisible from the outside.
- Durable Construction: Made from aluminum alloy and ABS for long-lasting performance.
- Versatile Compatibility: Suitable for door thicknesses ranging from 30mm to 55mm.
Overview of the smart lock's various unlock methods and app integration.
Smartphone app interface for managing the smart lock, including digital keys and activity logs.
3. Package Contents
Please verify that all items are present and in good condition upon opening the package:
- 1 x Smart Lock Unit (ACM-A09)
- 1 x Mounting Plate (with screw)
- 1 x Mounting Plate (with glue)
- 1 x Allen Key
- 1 x User Manual
Unboxing and assembly overview of the ACM-A09 Smart Door Lock.
4. Specifications
| Attribute | Detail |
|---|---|
| Model Number | ACM-A09 |
| Material | Zinc-Alloy + ABS / Aluminum alloy, ABS |
| Product Dimensions | 113x62x67mm |
| Weight | 0.6kg / 600 grams |
| Color | Black |
| Door Thickness | 30~55mm |
| Communication | Bluetooth (Wi-Fi optional with gateway) |
| Unlock Way | Fingerprint, Password, Mechanical Key, Card, APP |
| Unlock Time | 1~1.5 seconds |
| Keypad Type | 12 Digital Touch Keypad |
| Power Supply | DC6V: 4pcs AAA alkaline batteries |
| Battery Life | Approx. 7000 normal unlocks (about 10 months) |
| Mortise Type Support | Single latch, 4585, 5085, 6085, 7085, 5050, 5572 mortise |
| Virtual Password | Available |
| User Capacity | Card + Password + Fingerprint: 250 groups |
| Working Temperature | -10 ~ 40°C / -10 ~ 60°C |
5. Installation
The ACM-A09 Smart Door Lock is designed for easy, wireless installation, typically taking less than 3 minutes. It is installed without visible screws from the outside, ensuring a clean aesthetic and added security. The lock can also be easily removed if needed.
Installation Steps:
- Prepare the Door: Ensure your door thickness is between 30mm and 55mm.
- Attach Mounting Plate: Depending on your door type, use either the screw-based mounting plate or the glue-based mounting plate. Follow the specific instructions provided in the included manual for your door type.
- Mount the Smart Lock: Align the smart lock unit with the mounted plate and secure it.
- Test Functionality: After installation, test all unlock methods to ensure proper operation.
Diagram illustrating the easy, screw-less installation of the smart lock.
6. Operation
The smart lock offers multiple ways to secure and access your property.
6.1. App Control (TTLock / Tuya App)
The primary method of control is through the dedicated smartphone application (TTLock or Tuya App). This app allows you to:
- Unlock/Lock Remotely: Control your door from anywhere (requires a gateway for Wi-Fi remote access).
- Manage Digital Keys: Grant temporary or permanent access to family and friends.
- Monitor Activity: Keep track of who enters and exits, and when.
- View Lock Status: Check if your door is securely locked.
- Add/Remove Users: Easily manage fingerprints, passwords, and cards.
6.2. Other Unlock Methods
- Password Unlock: Enter your personalized 6-digit access code on the touch keypad. Virtual password function is available to prevent peeping.
- Fingerprint Unlock: Use registered fingerprints for quick access.
- Card Unlock: Tap a registered RFID card on the lock for entry.
- Mechanical Key: Use the physical key as a backup for emergency access.
- Gateway Unlock: For remote access beyond Bluetooth range, a TTLock Bridge (gateway) is required.
7. Maintenance
- Battery Replacement: The lock is powered by 4 AAA alkaline batteries. Replace them when the low battery indicator appears or when the app notifies you. Expected battery life is approximately 10 months with normal use (7000 unlocks).
- Cleaning: Wipe the lock's exterior with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.
- Firmware Updates: Periodically check the TTLock/Tuya App for available firmware updates to ensure optimal performance and security.
8. Troubleshooting
- Lock not responding: Check battery levels and replace if necessary. Ensure the lock is within Bluetooth range of your smartphone or connected to a gateway.
- Fingerprint/Card/Password not recognized: Re-register the user in the app. Ensure fingers are clean and dry for fingerprint recognition.
- App connectivity issues: Ensure Bluetooth is enabled on your smartphone. If using a gateway, check its power and network connection.
- Lock is loose: Re-tighten the mounting screws or re-secure the glue-based mounting plate as per installation instructions.
9. User Tips
- Verify Package Contents: Before starting installation, carefully check that all listed items in the 'Package Contents' section are included to avoid delays.
- Regular Battery Checks: Although the battery life is long, it's good practice to check battery status via the app periodically, especially before extended absences.
- Backup Access: Always keep a mechanical key in a safe, accessible location outside your home for emergency access.
- Gateway for Remote Access: If you need to control the lock when you are not within Bluetooth range, consider purchasing and setting up a compatible gateway.
10. Warranty and Support
10.1. Quality Warranty
ACM Goldbridge provides a 2-year warranty for this product, covering manufacturing defects. Warranty service will be honored if the damage is not caused by human error or misuse. Damages caused by human factors will incur extra charges for repair.
10.2. Customer Support
For any questions, inquiries, or technical support, please contact ACM Goldbridge. We are committed to providing prompt attention and replies to all customer communications.
You can reach us via:
- Email: sales@goldbridgesz.com
- WhatsApp and Mobile Phone: +86-13554918707
- Website: http://www.goldbridgesz.com
Contact information for ACM Goldbridge.
