Introduction
The TENON A5 Smart Door Lock is an advanced keyless entry system designed for enhanced security and convenience. It features multiple unlocking methods including fingerprint, PIN code, mechanical key, IC card, and mobile app control. This manual provides detailed instructions for installation, operation, maintenance, and troubleshooting to ensure optimal performance and security.
Specifications
| Feature | Detail |
|---|---|
| Unlocking Methods | Fingerprint, PIN Code, Mechanical Key, IC Card, App |
| Operation System | Classic Voice Prompt (English) |
| Compatible Mortise Lock | T6068F |
| Material | Aluminum Alloy |
| Working Power | 8*1.5V AA Alkaline Battery |
| Working Environment | -20℃ to 75℃ |
| Door Type | Wood door, Steel door, Aluminum door (Wooden or Metal Doors) |
| Lock Cylinder Security Grade | Grade C |
| Smart App | Tuya App |
| Network | Bluetooth |
| User Capacity | 99 Groups |
| Automatic Locking | Yes |
| Fingerprint Reader | Semiconductor Sensor |
| Panel Thickness | 18.8mm (Ultra Slim Design) |
Dimensions
The lock measures approximately 80mm in width and 396mm in height, with an ultra-slim panel thickness of 18.8mm.
Package Contents
Upon opening the package, please verify that all components are present and in good condition:
- Front Panel Assembly
- Rear Panel Assembly
- Mortise Lock (T6068F compatible)
- Mounting Screws and Accessories
- IC Cards
- Mechanical Keys
- User Manual (this document)
Video: Overview of the TENON A5 Smart Door Lock components and slim design.
Setup and Installation
Pre-installation Checklist
- Ensure your door type (wood, steel, aluminum) and thickness are compatible with the lock.
- Verify all package contents are present.
- Gather necessary tools (screwdriver, drill, measuring tape, etc.).
Battery Installation
The lock requires 8*1.5V AA alkaline batteries for operation. The battery compartment is located on the rear panel. Ensure correct polarity when inserting batteries.
Image: Illustration of battery compartment and low battery alert.
Mobile App Setup (Tuya App)
To utilize the smart features of your TENON A5 lock, download the Tuya App on your smartphone. Follow the in-app instructions to pair your lock via Bluetooth and configure settings, user access, and receive notifications.
Operating Instructions
Unlocking Methods
The TENON A5 offers multiple ways to unlock your door:
- Fingerprint: Place your registered finger on the hidden semiconductor sensor. The lock will unlock with a one-touch action.
- PIN Code: Enter your programmed PIN code on the digital keypad.
- IC Card: Present a registered IC card to the designated card area on the lock.
- Mechanical Key: In case of emergency or battery depletion, use the mechanical key via the hidden keyhole.
- Mobile App: Unlock the door remotely or via Bluetooth using the Tuya App.
Image: Multiple Entry Modes for the TENON A5 Smart Door Lock.
Anti-Peeking Password
To prevent others from guessing your PIN code, you can enter random digits before or after your actual password. The lock will still recognize the correct sequence within the longer string of numbers.
Image: How to use the Anti-Peeking Password feature.
Indoor Unlocking
From the inside, the lock can be unlocked by a short press of the handle. For security, it is locked by a long press. An emergency manual knob is also available for quick escape.
Image: Multiple Indoor Unlocking Methods.
Smart Doorbell Function
The electronic smart doorbell feature allows guests to alert occupants by pressing the doorbell icon on the lock's keypad, producing a 'Dingdong' sound.
Image: Smart Doorbell Function.
Maintenance
Battery Management
- The lock has a battery life of up to 1 year under normal usage.
- A low battery alert will activate when the battery level reaches 15%. Replace all 8 AA alkaline batteries promptly when this alert appears.
- In case of complete battery depletion, the lock can be temporarily powered via the USB Type-C emergency power interface located at the bottom of the front panel.
Cleaning
Wipe the lock's surface with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock does not respond | Low or dead batteries | Replace all 8 AA alkaline batteries. Use the USB Type-C emergency power if needed. |
| Fingerprint not recognized | Finger is dirty, wet, or improperly placed; unregistered fingerprint | Ensure finger is clean and dry. Place finger flat on the sensor. Re-register fingerprint if issue persists. |
| PIN code not working | Incorrect code entered; anti-peeking feature confusion | Verify the correct PIN code. Ensure you are entering the correct sequence, especially when using the anti-peeking feature. |
| Lock sounds an alarm | Wrong operation detected (e.g., forced entry attempt) | This is a security feature. If it's a false alarm, ensure proper usage. If a genuine threat, take appropriate action. |
| App connection issues | Bluetooth off; app not updated; lock not paired | Ensure Bluetooth is enabled on your phone. Update the Tuya App. Re-pair the lock with the app if necessary. |
Image: Multiple Alerts Function, showing the lock sounding an alarm.
User Tips
- Maximize Security: Always use the anti-peeking password feature when entering your PIN code, especially in public or visible areas.
- Battery Awareness: Pay attention to the low battery alert. It's recommended to keep a spare set of AA batteries on hand.
- Emergency Access: Familiarize yourself with the location of the mechanical keyhole and the USB Type-C emergency power port for unexpected situations.
- Fingerprint Care: Keep the fingerprint sensor clean and dry for consistent and accurate recognition.
- App Integration: Explore all features within the Tuya App to fully utilize the smart capabilities, such as remote unlocking, access logs, and temporary passcodes.
Warranty and Support
Warranty Information
The TENON A5 Smart Door Lock comes with a 24-month warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
Customer Support
For any questions, technical assistance, or support, please contact our customer service team:
Image: Customer Service Contact Information.
