Dooya DM45RM 50/12 Long Axis Tubular Motor Instruction Manual

1. Product Overview

The Dooya DM45RM 50/12 is a robust tubular motor designed for automating electric rolling shutters, awnings, and sunshade canopies. It features both manual control capabilities and RF433 remote operation, providing versatile control options. This model is specifically the 'long axis version' with a 4cm axis length, ensuring stable and secure installation for various tube types.

Dooya DM45RM 50/12 Long Axis Motor with 4cm axis and power specifications.

Icons depicting awning and roller door applications. — Suitable for Awning and Roller Door applications.

2. Safety Information

Installation should only be performed by qualified personnel in accordance with local electrical codes and regulations.
Ensure the power supply is disconnected before performing any installation, maintenance, or troubleshooting.
Do not operate the motor if any part is damaged or if the power cable is frayed.
Keep children and pets away from moving parts during operation.
The motor is designed for specific tube sizes; ensure compatibility before installation.

3. Package Contents

Verify that all components are present and undamaged upon unpacking:

Dooya DM45RM 50/12 Tubular Motor (Long Axis Version)
DC2760 2CH Remote Controller
Mounting Bracket
Crown and Drive Adapter (specific to your chosen tube size)
Limit Adjustment Tool
Mounting Screws and Hardware

Dooya DM45RM-50/12 motor with included accessories and DC2760 2CH Remote.

4. Installation

4.1 Motor Type Verification

This manual is for the DM45RM 50/12 Long Axis Version. Ensure your motor matches this type, characterized by a 4cm axis length. Incorrect motor type or axis length can lead to unstable installation and malfunction.

Comparison of correct (long axis) and incorrect (short axis) motor mounting for stability. — Ensure you have the correct long axis motor (Motor B) for stable mounting.

4.2 Tube Compatibility and Adapters

The DM45RM 50/12 motor is compatible with various tube sizes. Select the appropriate crown and drive adapter for your specific tube:

For 55mm Groove Tube:
For 60mm Octagonal Tube:
For 60mm Groove Tube:
For 63mm Groove Tube:
For 70mm Groove Tube:
For 80mm Round Tube:
For 85mm Groove Tube:
For 90mm Groove Tube:

4.3 Electrical Connection

The motor operates on 220V/230V, 50/60Hz. Connect the motor to a suitable power supply according to the wiring diagram provided with your specific installation kit. Ensure all connections are secure and insulated.

5. Operating Instructions

5.1 Remote Control Overview (DC2760 2CH Remote)

The DC2760 2CH Remote allows wireless control of your motor. It typically features 'open', 'pause', and 'close' buttons for two independent channels.

Front of the DC2760 remote control with 'close, pause, open' buttons for two channels. — DC2760 2CH Remote Control layout.

Back of the DC2760 remote control showing P2 buttons for Channel 1 and Channel 2. — Back of the remote showing P2 buttons for pairing.

5.2 Remote Pairing Procedure

Follow these steps to pair your DC2760 remote with the DM45RM 50/12 motor:

Power On: Turn on the main power switch to the motor. The motor will emit a long beep sound.
Initiate Pairing Mode: Press the P2 button on the back of the remote control once. The motor will rotate back and forth once. Immediately press the P2 button again. The motor will rotate back and forth once more.
Confirm Pairing: Press the 'Open' button on the remote control once. The motor will respond, indicating successful pairing.

Video demonstrating remote pairing and limit setting for the tubular motor.

6. Limit Setting

The motor's travel limits (up and down positions) must be set to prevent over-winding or over-extension of your shutter/awning. Use the provided limit adjustment tool for this process.

6.1 Adjusting Limits

On the motor head, you will find two adjustment screws, typically marked with up and down arrows. These correspond to the upper and lower travel limits.

Close-up of the motor head showing up and down limit adjustment screws. — Motor head with limit adjustment screws.

Set Upper Limit: Use the remote to move the shutter/awning to your desired upper position. Insert the adjustment tool into the 'Up' limit screw and turn it clockwise to increase the travel or counter-clockwise to decrease it. Test the limit after each adjustment.
Set Lower Limit: Use the remote to move the shutter/awning to your desired lower position. Insert the adjustment tool into the 'Down' limit screw and turn it clockwise to increase the travel or counter-clockwise to decrease it. Test the limit after each adjustment.

Diagram showing Up Limit Setting for a roller shutter. — Visual guide for Up Limit Setting.

Diagram showing Down Limit Setting for a roller shutter. — Visual guide for Down Limit Setting.

7. Manual Control

The DM45RM 50/12 motor includes a manual override feature, allowing you to operate the shutter or awning even during a power outage. This is typically done using a crank handle that engages with the motor's manual control mechanism.

Diagram illustrating manual control operation when power is off. — Manual control operation when power is off.

8. Specifications

Attribute	Value
Model Number	DM45RM 50/12 long Axis
Product Name	Dooya Electric Tubular Motor
Voltage	110-240V
Power Supply	220V/230V
Frequency	50/60Hz
Wattage	8W
Input Wattage	205 W
Current	0.89A
Torque	50 Nm
Rolling Speed	12rpm
Length Axis Version	about 4cm
Control Method	Manual + Dooya RF433 Remote
Include Remote Controller	YES
Used For	Electric Rolling Shutter Door/Awning
Certification	CE
Origin	Mainland China
Battery Included	No
High-concerned chemical	None

Motor label displaying technical specifications. — Motor label with detailed specifications.

9. Troubleshooting

Problem	Possible Cause	Solution
Motor does not respond to remote.	No power, remote not paired, remote battery low.	Check power supply. Re-pair remote (Section 5.2). Replace remote batteries.
Motor runs but shutter/awning doesn't move or moves incorrectly.	Incorrectly installed crown/drive adapter, mechanical obstruction.	Verify correct adapter for tube size. Check for obstructions in the track or tube.
Shutter/awning stops at incorrect positions.	Limit settings are incorrect.	Adjust the upper and lower limit screws (Section 6).
Motor makes unusual noises.	Mechanical issue, motor overload.	Inspect for obstructions. Ensure the motor is not overloaded (check shutter/awning weight against motor torque). Contact support if noise persists.

10. Maintenance

Regularly inspect the motor and mounting hardware for any signs of wear, damage, or loose connections.
Keep the motor and surrounding area clean and free from dust and debris.
Ensure the shutter or awning tracks are clean and lubricated to allow smooth operation and prevent strain on the motor.
Check remote control batteries periodically and replace them as needed.

11. User Tips

For optimal performance, ensure the tube size matches the selected crown and drive adapter perfectly.
When setting limits, make small adjustments and test the movement after each turn to avoid over-adjustment.
Keep the remote control in a safe, accessible location and away from direct sunlight or extreme temperatures.

12. Warranty and Support

For warranty information, technical support, or service inquiries, please contact the seller or manufacturer directly. Keep your purchase records handy for faster assistance.