SANTOS ST-320

SANTOS ST-320 A3 UV DTF Printer User Manual

Model: ST-320 | Brand: SANTOS

1. Introduction

This manual provides essential information for the safe and efficient operation of your SANTOS ST-320 A3 UV DTF Printer. This advanced direct-to-film printer is designed for high-quality, durable prints on various materials, featuring Color, White, and Varnish printing in a single pass. Please read this manual thoroughly before operating the device.

2. Safety Information

  • Always ensure the printer is connected to a grounded power outlet with the correct voltage (220-240V ±10%).
  • Keep hands clear of moving parts during operation, especially the print head and film rollers.
  • Handle UV inks with care. Avoid direct skin and eye contact. Use appropriate personal protective equipment (gloves, safety glasses).
  • Ensure adequate ventilation in the work area to dissipate any fumes from the inks.
  • Do not attempt to open or repair the printer unless you are a qualified technician. Refer to authorized service personnel for repairs.
  • Keep the printer away from water or other liquids to prevent electrical shock.
  • In case of emergency, immediately press the red emergency stop button located on the printer.

3. Package Contents

Upon unpacking, please verify that all components are present:

  • SANTOS ST-320 A3 UV DTF Printer unit
  • Ink Tank Continuous Feed System
  • UV DTF Film (A and B films)
  • Set of UV Inks (CMYK+W+V)
  • Power Cable
  • USB/Ethernet Cable for connection
  • Driver Software & RIP Software
  • Design Software with Manual and Video Tutorials
  • User Manual

4. Printer Components Overview

Familiarize yourself with the main components of your A3 UV DTF Printer:

Diagram of A3 UV DTF printer components with numbered callouts

Figure 1: A3 UV DTF Printer Component Diagram

  1. Epson DX7 Print Head: High-precision print head for faster speed, longer life, and double-sided printing capability.
  2. THK Guide Rails: Ensures high precision, low noise operation, and good wear resistance for extended lifespan.
  3. All Aluminum Widened Platform: Lightweight design for efficient heat dissipation, good conductivity, and reduced printing errors.
  4. Ink Cartridge Sinking Design: Positioned lower for easy ink filling and protection against collisions and damage.
  5. High Temperature Control Rubber Roller: Prevents film wrinkling and deformation, ensuring consistent print quality.
  6. Honsen Board: Controls the printing system, enabling bright colors, high printing speed, and accuracy.
Close-up view of the print head capping station

Figure 2: Print Head Capping Station

5. Setup Guide

5.1 Environmental Requirements

  • Working Environment Temperature: 15-30°C
  • Relative Humidity: 40-60%
  • Ensure a stable, level surface for the printer.

5.2 Initial Assembly and Connection

  1. Carefully remove the printer from its packaging.
  2. Assemble the stand if it came disassembled, ensuring all wheels are securely attached.
  3. Connect the power cable to the printer and a suitable power outlet (Other plug type).
  4. Connect the printer to your computer using a Gigabit network port cable.

5.3 Ink and Film Loading

  1. Fill the Ink Tank Continuous Feed System with the appropriate UV inks (CMYK+W+V). Refer to the ink filling instructions provided with your ink set.
  2. Load the A film onto the automatic winding reel function. Ensure it is properly aligned and secured.

5.4 Software Installation

  1. Install the provided Driver Software and RIP Software on your computer. The printer supports Windows XP/7/8/10/11.
  2. Follow the on-screen instructions for software installation and printer driver setup.
  3. Refer to the included video tutorials for guidance on using the design software.

6. Operating Instructions

6.1 Basic Printing Process

Diagram showing the 6-step printing process for UV DTF stickers

Figure 3: UV DTF Printing Process

  1. Print Pattern to Film A: Design your pattern using the provided software. Send the print job to the printer, which will print the CMYK, White, and Varnish layers onto Film A in one pass.
  2. Cover with Film B: Once printing on Film A is complete, use the automatic winding function to laminate Film A with Film B. This transfers the printed pattern from Film A to Film B.
  3. Cut the Pattern: Carefully cut out the desired pattern from the combined A and B films.
  4. Tear off Film B: Peel off Film B, leaving the printed design on Film A.
  5. Stick it on the Object: Apply the design (still on Film A) to your desired object. Ensure firm and even pressure.
  6. Tear off Film A: Carefully peel off Film A, leaving the transferred design permanently adhered to the object.

6.2 Printing Capabilities

  • Max Print Width: 320mm
  • Color Mode: CMYK+W+V (Color, White, Varnish) for vibrant, stereoscopic, and bright patterns.
  • Print Accuracy: Selectable from 720dpi, 1080dpi, or 1440dpi.
  • Supported Materials: Acrylic, glass, stainless steel, phone cases, tiles, KT boards, wooden boards, gift boxes, helmets, teacups, and more.

Video 1: Demonstration of the UV DTF printer in operation, showing the printing of various stickers and their application.

7. Maintenance

  • Automatic Cleaning: The printer features an automatic cleaning method for the print head. Ensure this function is utilized regularly to prevent clogs and maintain print quality.
  • Print Head Care: The Epson DX7 print head is designed for longer life and higher precision. Regular automatic cleaning and proper ink usage are crucial for its longevity.
  • Ink System: The ink cartridge sinking design facilitates easy ink refilling. Always use compatible UV inks to prevent damage to the print head and ink system.
  • Roller Maintenance: Periodically inspect the high-temperature control rubber roller for any debris or wear. Clean gently if necessary to ensure smooth film feeding and prevent wrinkling.
  • General Cleaning: Keep the printer's exterior clean and free of dust and ink spills. Use a soft, lint-free cloth.

8. Troubleshooting

This section covers common issues you might encounter. For more complex problems, please contact technical support.

  • Poor Print Quality: Check ink levels, perform a print head cleaning cycle, ensure film is loaded correctly, and verify print settings (DPI).
  • Film Jamming/Wrinkling: Ensure the film is loaded straight and the automatic winding function is operating correctly. Check the rubber roller for any obstructions or damage.
  • Printer Not Responding: Verify power connection, check USB/Ethernet cable connection, restart the printer and computer, and ensure drivers are correctly installed.
  • Software Errors: Ensure your operating system is compatible (XP/Win7/Win8/Win10/Win11) and that the RIP and design software are up to date.

9. Specifications

Table of key attributes and specifications for the A3 UV DTF printer

Figure 4: Key Attributes Table

Technical Specifications
AttributeValue
Product NameA3 Crystal Sticker Printer / A3 UV DTF Printer
Brand NameSANTOS
ModelST-320
TypeInkjet Printer
UseFor Commercial
Print Width≤320mm
Nozzle TypeDX7
Printing Accuracy720dpi/1080dpi/1440dpi
Heating MethodRoller heating
Operation SystemXP/Win7/Win8/Win10/Win11
Reel FunctionAutomatic Winding
Board CardHansen board
Print InterfaceGigabit network port
Suction RegulationShapeless
Working Environment15-30°C
Relative Humidity40-60%
Cleaning MethodAuto
Clean Machine SizeL75cm*W50cm*H87cm (approx. 29.5 x 19.7 x 34.3 inches)
Package SizeL82cm*W54cm*H53cm (approx. 32.3 x 21.3 x 20.9 inches)
Package Gross Weight88kg (approx. 194 lbs)
ColorCMYK+W+V
FunctionA3 UV DTF Printer
Print MaterialAcrylic, glass, stainless steel, phone case, tile, KT board, wooden board, gift box, helmet, teacup, etc.
Voltage220-240V (±10%)
Double-sided PrintingYes
Supports Network PrintingNo
Paper Feed ModeRoll Feed
Max Paper Size300mm
CertificationCE

10. User Tips

  • Versatile Application: The printer produces stickers with identical positive and negative effects, offering great flexibility for various applications.
  • Durable Prints: Enjoy scratch-resistant, waterproof, and non-curling edge prints, ensuring high quality and longevity for your designs.
  • Efficient Workflow: The printer is designed for easy use, efficient production, and smart printing, featuring automatic winding and high precision for continuous 24-hour operation.
  • Consumables: Always ensure you have a sufficient supply of A and B films, as well as CMYK, White, and Varnish UV inks, to avoid interruptions in your printing process.
Image showing advantages of Santos UV DTF printer including scratch resistance, no curling, waterproof, and stability

Figure 5: Key Advantages of the SANTOS UV DTF Printer

11. Warranty and Support

Your SANTOS ST-320 A3 UV DTF Printer comes with the manufacturer's 'Shop's Three Guarantees' and a lifetime warranty, ensuring peace of mind for your investment.

11.1 After-Sales Service

  • Worry-free After-sales: Dedicated support to address any concerns.
  • Localization Services: Overseas offices provide localized support.
  • Bilingual Technical Service: 1-on-1 bilingual technical assistance.
  • Free Technical Training: Comprehensive training to help you get started.
Image detailing professional technicians and after-sales service offerings

Figure 6: Professional After-Sales Service

11.2 Contact Information

For technical support, warranty claims, or any inquiries, please contact:

Contact information for Emma Wang including WhatsApp, Wechat, and Email

Figure 7: Contact Details for Support

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