JOOAN WiFi Video Doorbell Camera Instruction Manual

1. Introduction

Thank you for choosing the JOOAN WiFi Video Doorbell Camera. This smart home security device provides high-definition video monitoring, two-way audio communication, and advanced motion detection to enhance your home's safety. This manual will guide you through the setup, operation, and maintenance of your new doorbell camera.

2. Safety Information

Please read and understand all safety instructions before using this product. Keep this manual for future reference.

• Ensure the device is installed in a location where it is protected from extreme weather conditions if a waterproof cover is not used.
• Do not place the doorbell button on an iron door, as this may interfere with the WiFi signal.
• Use a 5V/1A power adapter for charging the doorbell's internal battery.
• This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

3. Package Contents

Please check the package for the following items:

• JOOAN WiFi Video Doorbell Camera
• Wireless Chime
• Mounting Bracket
• Mounting Screws and Wall Anchors
• 3M Adhesive Tape
• USB Type-C Charging Cable
• User Manual (PDF available online)

4. Product Overview

The JOOAN WiFi Video Doorbell Camera features a sleek design and essential components for effective home security.

Figure 4.1: JOOAN WiFi Video Doorbell Camera with live view on a smartphone.

4.1. Components

Figure 4.2: Detailed view of doorbell and chime components.

• 3MP/2MP Lens: High-definition camera for clear video.
• PIR Sensory Elements: Passive Infrared sensor for motion detection.
• Doorbell Ring Button: Activates the doorbell and sends notifications.
• Reset Button: Used for resetting the device (located on the back).
• On/Off Button: Power control for the doorbell (located on the back).
• Type-C Charging Port: For charging the internal battery.
• Trumpet (Speaker): For two-way audio communication.
• Volume Button (Chime): Adjusts the chime volume.
• Switch Music Button (Chime): Changes the chime melody.

5. Specifications

6. Setup Guide

6.1. App Download and Account Creation

1. Download the cam720 app from your smartphone's app store (App Store for iOS, Google Play for Android).
2. Open the app and follow the on-screen instructions to create a new account or log in if you already have one.

6.2. Device Installation

The doorbell offers two installation methods:

Figure 6.1: Two installation methods: 3M Adhesive Tape or Screws.

1. Using 3M Adhesive Tape: Clean the desired surface thoroughly. Apply the adhesive tape to the back of the doorbell's mounting bracket and firmly press it onto the wall.
2. Using Screws: Mark the drilling points using the mounting bracket. Drill holes, insert wall anchors, and secure the bracket with screws.
3. Once the bracket is secured, slide the doorbell camera onto the bracket until it clicks into place.

6.3. Device Connection (2.4G WiFi)

Ensure your doorbell camera is powered on and fully charged before proceeding. Keep the doorbell and your WiFi router within a distance of two meters during the initial setup for optimal connection.

Figure 6.2: The doorbell works with 2.4G WiFi for easy connection.

1. Open the cam720 app and tap 'Add a device'.
2. Follow the in-app instructions to connect your doorbell to your 2.4G WiFi network. This typically involves scanning a QR code displayed on your phone with the doorbell camera.
3. Once connected, the doorbell's LED indicator will change, and you will receive a confirmation in the app.

7. Operation

7.1. Two-way Audio

Communicate with visitors at your door from anywhere using the built-in microphone and speaker.

Figure 7.1: Watch live video and communicate instantly with two-way audio.

7.2. PIR Motion Detection & Alarm System

The doorbell features PIR motion detection. When someone hovers at the door, you will immediately receive push notifications to the cam720 app. You can also configure a siren alarm to deter intruders.

Figure 7.2: PIR motion detection and siren alarm system in action.

7.3. IR Night Vision

The doorbell automatically switches between day and night modes, providing clear visibility even in low-light conditions with its IR night vision, covering a 140-degree field of view.

Figure 7.3: Clear night vision with a 140-degree wide-angle lens.

7.4. Cloud Storage

The doorbell supports free, permanent three-day cloud storage. You can view, save, and play recorded videos from the cloud, ensuring you never miss a moment. This device does not support SD card storage.

Figure 7.4: Intelligent cloud storage for secure video recording.

7.5. One-Click Sharing

The smart video doorbell supports binding to multiple devices, allowing multiple accounts to view recordings simultaneously. You can easily share access with family members for joint protection.

Figure 7.5: One-click sharing for family protection.

7.6. Low Battery Reminder

When the device's battery power is lower than 30%, the mobile app will push a low battery reminder message, allowing you to prepare in advance and recharge the doorbell.

Figure 7.6: Low battery reminder on the cam720 app.

7.7. Wireless Chime

The included wireless chime connects wirelessly to the doorbell, providing an audible alert inside your home when the doorbell button is pressed. You can adjust the volume and switch between 32 different ringtones.

Figure 7.7: Fully wireless connection between doorbell and chime.

8. Maintenance

8.1. Charging the Doorbell

The doorbell camera has an internal rechargeable battery. When the battery is low, connect the provided USB Type-C cable to the charging port and use a 5V/1A power adapter to charge it. A full charge can provide up to 180 days of standby time.

8.2. Cleaning

To maintain optimal performance, periodically clean the camera lens and the doorbell's exterior with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.

9. Troubleshooting

• Poor WiFi Signal: Ensure the doorbell is within 6 meters of your 2.4G WiFi router. Avoid placing the doorbell on metal surfaces like iron doors, as this can interfere with the signal.
• Doorbell Not Responding: Check the battery level in the app. If low, recharge the doorbell. If the issue persists, try resetting the device using the reset button on the back.
• No Video Recording: Confirm that the doorbell is connected to WiFi and that cloud storage is active. Remember, this device only supports free three-day cloud storage and does not use SD cards.
• False Motion Alerts: Adjust the PIR motion detection sensitivity settings within the cam720 app to reduce unwanted alerts.
• Siren Alarm Not Activating: Ensure the siren alarm function is enabled in the app settings. If the doorbell is forcibly removed, the alarm should sound if configured.

10. User Tips

• For long-term outdoor use, especially in areas with heavy rainfall, consider purchasing an additional waterproof cover to protect the device.
• While the doorbell provides excellent communication and monitoring, it does not include remote door unlocking functionality.
• Regularly check the cam720 app for low battery notifications to ensure continuous operation.

11. Warranty and Support

For detailed information regarding warranty, please refer to the official JOOAN website or contact customer support.

11.1. Contact Information

• Email: technicalreply@qacctv.com
• WhatsApp: +1 3670124792
• Tel: +1 2029459595
• YouTube Channel: www.youtube.com/@JOOANCAMERA

11.2. User Manual (PDF)

A comprehensive user manual in PDF format is available for download, providing more in-depth instructions and diagrams:

Download User Manual (PDF)

12. Product Video Overview

Watch this video for a quick overview of the JOOAN WiFi Video Doorbell Camera's features and benefits.