1. Introduction
The WINPAL WP300B is a high-performance thermal shipping label printer designed for e-commerce and various business applications. It supports HD printing for clear and crisp labels and offers multiple connectivity options including USB, Bluetooth, and Wi-Fi. This manual provides detailed instructions for setting up, operating, and maintaining your WP300B printer to ensure optimal performance and longevity.
Figure 1: Front view of the WINPAL WP300B Thermal Shipping Label Printer.
2. Package Contents
Please check the box for the following items:
- WINPAL WP300B Thermal Label Printer
- Power Adapter
- Power Cord
- USB Cable
- Label Spindle
- Label Guides
- Installation CD (with drivers and software)
- Quick Installation Guide
Figure 2: Standard accessories included with the WP300B printer.
3. Product Overview
Familiarize yourself with the main components and interfaces of your WP300B printer.
Figure 3: Rear view showing printer dimensions (240mm D x 211mm W x 166mm H) and interface ports including USB, Power input, and Power switch. Optional interfaces like Bluetooth, Wi-Fi, LAN, and Serial are also available.
Figure 4: Internal components including the Thermal Print Head (TPH), Open button, visible window for media monitoring, Label guides, External roll mount board, Dual-sensor, and Platen.
Figure 5: The printer features a dismountable roll mechanism and a detachable printer head for easy maintenance and media loading. It includes 8MB SDRAM and 4MB Flash memory, with an SD card reader for expansion up to 4GB.
4. Setup Instructions
4.1 Connecting the Printer
- Connect the power adapter to the printer's power input port and then plug the power cord into an electrical outlet.
- Connect the USB cable from the printer to your computer. For models with optional interfaces, connect via LAN, Bluetooth, or Wi-Fi as per your network configuration.
- Turn on the printer using the power switch located at the rear.
4.2 Loading Labels
- Press the Open button to lift the printer cover.
- Adjust the label guides to match the width of your label roll.
- Place the label roll onto the spindle and feed the labels through the printer mechanism, ensuring the printable side faces up.
- Close the printer cover firmly until it clicks into place.
- The printer will automatically calibrate and detect the label gap.
Figure 6: Proper loading of thermal labels, showing media width compatibility from 20mm to 118mm (0.78"-4.4") and support for label rolls up to 127mm (5") outside diameter. The transparent cover allows easy monitoring of paper status.
4.3 Driver Installation
Insert the provided installation CD into your computer's CD-ROM drive. Follow the on-screen instructions to install the printer drivers. Drivers are available for Windows, Linux, Android, and iOS operating systems.
Figure 7: The WP300B printer supports multiple operating systems including Windows, Linux, Android, and iOS.
5. Operating Instructions
5.1 Printing Labels
Once the printer is connected and drivers are installed, you can print labels from your preferred software. The WP300B supports a high printing speed of up to 152 mm/s (6 inches/second) and is compatible with various print commands including TSPL, EPL, ZPL, and DPL.
Figure 8: The printer achieves speeds up to 152 mm/s and utilizes Black mark, Positioning distance, and Gap sensors for accurate label detection.
5.2 Supported Media Types
The printer is versatile and supports various thermal media types, including continuous, gap, black mark, fan-fold, and punched hole labels. The media width can range from 20mm to 118mm (0.78" to 4.4"), with a maximum print width of 108mm (4.25").
5.3 Real-Time Clock (RTC) Function
The WP300B supports a Real-Time Clock function, allowing for accurate timestamping on printed labels, which can be useful for various applications such as cash receipts or weighing scales.
Figure 9: Examples of the Real-Time Clock function in use for applications like cash receipts and weighing scales.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your printer.
6.1 Cleaning the Print Head
The thermal print head (TPH) should be cleaned regularly to prevent print quality issues. Use a lint-free cloth moistened with isopropyl alcohol to gently wipe the print head surface. Ensure the printer is turned off and cooled down before cleaning.
6.2 Cleaning the Platen Roller
The platen roller can accumulate dust and adhesive residue. Clean it with a lint-free cloth moistened with isopropyl alcohol. Rotate the roller manually to clean its entire surface.
6.3 General Cleaning
Wipe the exterior of the printer with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the printer's casing.
7. Troubleshooting
This section addresses common issues you might encounter with your WP300B printer.
7.1 No Power
- Ensure the power cord is securely connected to both the printer and a working electrical outlet.
- Check if the power switch is in the 'ON' position.
- Verify the power adapter is functioning correctly.
7.2 No Printing / Blank Output
- Check if the label roll is loaded correctly with the printable side facing the print head.
- Ensure the label guides are properly adjusted to the media width.
- Verify that the printer drivers are installed correctly and the printer is selected as the default printer in your software.
- Check for any error indicators on the printer.
7.3 Poor Print Quality
- Clean the print head as described in the Maintenance section.
- Ensure you are using high-quality thermal labels.
- Adjust print density settings in your printer preferences.
- Check if the labels are expired or stored improperly.
7.4 Connectivity Issues
- For USB connections, try a different USB port or cable.
- For Bluetooth/Wi-Fi, ensure the printer is discoverable and correctly paired/connected to your network.
- Restart both the printer and the connected device.
8. User Tips
- Always use high-quality thermal labels to ensure optimal print clarity and to prevent damage to the print head.
- Keep your printer drivers updated to the latest version for compatibility and performance improvements.
- Ensure the label roll is properly aligned within the guides to prevent skewed prints and paper jams.
- Regularly clean the print head and platen roller to maintain consistent print quality.
9. Specifications
| Feature | Specification |
|---|---|
| Model | WP300B |
| Resolution | 8 dots/mm (203DPI) |
| Printing Speed | 152 mm (6”)/s |
| Max. Print Width | 108 mm (4.25”) |
| Media Width | 20-118mm (0.78”-4.4”) |
| Label Length | 10 ~ 1778 mm (0.39 " ~ 70 ") |
| Media Thickness | 0.06~0.25mm |
| Label Roll Diameter | 127 mm (5") |
| Physical Dimensions (D x W x H) | 211(D) x 240(W) x166(H)mm |
| Weight | 1.581 KG |
| Memory | 8MB Flash Memory, 8MB SDRAM, SD card reader for Flash memory expansion (up to 4 GB) |
| Interface | Standard: USB; Optional: Serial/Lan/BT/WiFi |
| Print Command | TSPL, EPL, ZPL, DPL |
| Sensors | Black mark, Positioning distance, Gap sensor |
| Supported OS | Windows, Linux, Android, iOS |
| Application | Supermarket, Medical Care, Warehouse, Post, Catering, Hospital |
10. Warranty and Support
The WINPAL WP300B printer comes with a 1-year warranty. For after-sales service, including online checks and replacements, please refer to the contact information provided by your seller or the manufacturer's official website. Keep your purchase receipt as proof of purchase for warranty claims.
11. Certifications
The WINPAL WP300B printer has obtained various certifications, ensuring its compliance with international standards for quality and safety.
Figure 10: Examples of certifications obtained, including CE and FCC.
