Newentor ND-20/30

Newentor Electric Dehumidifier User Manual

Model: ND-20/30

1. Introduction

Thank you for choosing the Newentor Electric Dehumidifier. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your dehumidifier. Please read it thoroughly before using the appliance and keep it for future reference.

This dehumidifier is designed to reduce humidity levels in your home, creating a more comfortable and healthier environment. It features a large capacity, an exclusive One-Time Mode, a drain hose for continuous drainage, a removable filter, and a timer function.

2. Important Safety Instructions

Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury.

  • Read all instructions carefully before use.
  • Ensure the power supply matches the voltage specified on the rating label (220 V).
  • Do not operate the dehumidifier with a damaged cord or plug.
  • Keep the appliance away from water and other liquids.
  • Do not block air inlets or outlets. Maintain at least 20 cm clearance around the unit.
  • Unplug the dehumidifier before cleaning or performing any maintenance.
  • Do not insert fingers or foreign objects into the air inlets or outlets.
  • This appliance is for indoor use only.
  • Keep out of reach of children.

3. Product Overview

The Newentor Electric Dehumidifier is designed for efficient moisture removal with user-friendly features.

Front view of Newentor Electric Dehumidifier showing 39dB noise level and 10-year warranty.
Front view of the Newentor Electric Dehumidifier, highlighting its quiet operation (39dB) and 10-year warranty.

3.1 Key Components

Close-up of the dehumidifier control panel with buttons for Cont., Tank Full, Timer, One-Time, High, Med, Low, Power, Speed, and a digital display showing '35'.
Control Panel: Intuitive buttons for various functions and a digital display.
  • Control Panel: For setting modes, timer, and fan speed.
  • Air Inlet/Outlet: Where air enters and exits the unit.
  • Water Tank: Removable 3.4-liter tank for collected water, with overflow protection.
  • Continuous Drain Outlet: For connecting a drain hose for continuous water removal.
  • Retractable Handle: For easy lifting and carrying.
  • Four Swivel Casters: 360° rotating wheels for effortless mobility.
  • Removable Filter: For air purification and easy cleaning.
Image showing the dehumidifier with a retractable handle and 360-degree swivel casters, along with dimensions: 49cm height, 31cm width, 23cm depth.
Mobility features: Retractable handle and 360° swivel casters for easy movement. Dimensions: 49cm (H) x 31cm (W) x 23cm (D).

4. Setup Instructions

Follow these steps for initial setup of your dehumidifier.

4.1 Unpacking

  1. Carefully remove the dehumidifier from its packaging.
  2. Remove all packing materials and ensure no parts are missing or damaged.
  3. Keep the packaging for future storage or transport.

4.2 Placement

  • Place the dehumidifier on a flat, stable surface.
  • Ensure there is at least 20 cm (8 inches) of space around the air inlets and outlets for proper airflow.
  • Do not place the unit near heat sources or in direct sunlight.
  • For optimal performance, place the dehumidifier in the center of the room or area where dehumidification is most needed.
Diagram illustrating optimal airflow in a room with the dehumidifier, showing 191 m³/h High Airflow and 150m³/50m² Max Coverage.
Optimal placement for maximum coverage and airflow (191 m³/h High Airflow, 150m³/50m² Max Coverage).

4.3 Drainage Options

Image showing two drainage options: the removable 3.4L water tank with overflow protection, and continuous drainage using a 1-meter hose connected to the unit's side.
Two drainage options: Removable 3.4L tank with overflow protection, or continuous drainage with the included 1m hose.

4.3.1 Manual Drainage (Water Tank)

The dehumidifier collects water in its internal 3.4-liter removable tank. When the tank is full, the unit will automatically shut off, and the 'Tank Full' indicator will illuminate. Empty the tank and reinsert it properly to resume operation.

4.3.2 Continuous Drainage

For continuous operation without needing to empty the tank, use the included 1-meter drain hose.

  1. Locate the continuous drain outlet on the side/back of the unit.
  2. Connect one end of the drain hose to this outlet.
  3. Ensure the hose is securely attached and free of kinks.
  4. Direct the other end of the hose to a suitable drain (e.g., floor drain, large bucket) ensuring it is lower than the unit's drain outlet for gravity flow.

5. Operating Instructions

Familiarize yourself with the control panel and operating modes.

5.1 Control Panel Functions

  • POWER Button: Turns the unit ON/OFF.
  • SPEED Button: Adjusts fan speed (Low, Med, High). Hold for 3 seconds to activate One-Time Mode.
  • TIMER Button: Sets the auto-on or auto-off timer. Hold for 3 seconds to activate Continuous Mode.
  • Cont. Indicator: Illuminates when Continuous Mode is active.
  • Tank Full Indicator: Illuminates when the water tank is full.
  • One-Time Indicator: Illuminates when One-Time Mode is active.
  • Digital Display: Shows current humidity level or timer settings.

5.2 Starting the Dehumidifier

  1. Plug the power cord into a grounded electrical outlet.
  2. Press the POWER button to turn on the unit. The digital display will show the current room humidity.

5.3 Setting Desired Humidity

The unit will automatically maintain the desired humidity level. Use the up/down arrows on the control panel to set your target humidity. The unit will operate until the room humidity is 5% below the target, then go on standby. It will restart if the humidity rises 5% above the target.

5.4 Operating Modes

  • AUTO Mode: The dehumidifier automatically adjusts its operation based on the ambient humidity to maintain a comfortable level.
  • COMFORT Mode: Optimizes humidity for comfort.
  • CONTINUOUS Mode: (Hold TIMER button for 3s) The unit will run continuously regardless of the humidity level. This is ideal for very damp conditions or when using continuous drainage.
  • EXCLUSIVE One-Time Mode: (Hold SPEED button for 3s) Specially designed for stable humidity rooms. In this mode, the dehumidifier will switch off once the desired humidity is reached and will not automatically restart if the humidity rises. This saves energy and extends the device's lifespan in stable environments.
Diagram illustrating the EXCLUSIVE One-Time Mode, showing power dropping to 0W and room humidity stabilizing at 50% RH once the target is met.
EXCLUSIVE One-Time Mode: Power drops to 0W and humidity stabilizes at 50% RH once the target is reached, preventing constant on/off cycling.

5.5 Timer Function

The timer function allows you to set the unit to automatically turn ON or OFF after a specified period (1-24 hours).

  • Auto-Off: While the unit is running, press the TIMER button repeatedly to select the desired number of hours until the unit turns off.
  • Auto-On: While the unit is off, press the TIMER button repeatedly to select the desired number of hours until the unit turns on.

6. Maintenance

Regular maintenance ensures optimal performance and extends the lifespan of your dehumidifier.

6.1 Cleaning the Air Filter

The removable air filter should be cleaned regularly (every 2-4 weeks, depending on usage) to prevent dust buildup and maintain efficiency.

  1. Turn off and unplug the dehumidifier.
  2. Locate and remove the air filter (usually at the back or side).
  3. Clean the filter with a vacuum cleaner or wash it gently with warm, soapy water.
  4. Rinse thoroughly and allow it to air dry completely before reinserting.
  5. Do not operate the dehumidifier without the filter or with a wet filter.

6.2 Cleaning the Water Tank

Clean the water tank periodically to prevent mold and mildew growth.

  1. Turn off and unplug the dehumidifier.
  2. Remove the water tank.
  3. Wash the tank with warm water and a mild detergent.
  4. Rinse thoroughly and dry before replacing.

6.3 Cleaning the Exterior

Wipe the exterior of the dehumidifier with a soft, damp cloth. Do not use harsh chemicals, abrasives, or solvents.

7. Troubleshooting

Before contacting customer support, try these common solutions for minor issues.

ProblemPossible CauseSolution
Dehumidifier does not turn on.No power; Water tank full or not properly inserted.Check power connection; Empty and reinsert water tank correctly.
No water collected.Room humidity is already low; Temperature is too low; Air filter is clogged; Unit is in One-Time Mode and target humidity is met.Increase target humidity; Ensure room temperature is above 5°C; Clean air filter; Switch to AUTO or CONTINUOUS mode if constant dehumidification is needed.
Unit is noisy.Unit not on a level surface; Air filter clogged.Place on a flat surface; Clean air filter.
Airflow is weak.Air filter clogged; Air inlets/outlets blocked.Clean air filter; Ensure clear space around the unit.
Frost appears on coils.Low room temperature.The unit has an auto-defrost function. If frost persists, increase room temperature.

8. Specifications

Feature20L Model30L Model
Model NumberND-20/30
Dehumidification Capacity20 Liters/day30 Liters/day
Water Tank Capacity3.4 Liters
Applicable AreaUp to 150m³ / 50m²Up to 245m³ / 90m²
Power (W)190 W
Voltage220 V
Noise Level39 dB40 dB
Dimensions (H x W x D)49cm x 31cm x 23cm
CertificationCE
Compressor TypeTCL x Bdpt. x Newentor Compressor

9. Warranty and Support

The Newentor Electric Dehumidifier comes with a 10-year warranty, ensuring long-term reliability and peace of mind.

For technical support, warranty claims, or any questions not covered in this manual, please contact Newentor customer service through your purchase platform or the official Newentor website.

10. User Tips

  • Optimal Placement: For best results, place the dehumidifier in the most humid area of the room, away from walls and furniture to allow for proper airflow.
  • Closed Environment: Keep windows and doors closed when the dehumidifier is operating to prevent outside moisture from entering and to maximize efficiency.
  • Continuous Drainage: Utilize the continuous drainage option for basements or areas with consistently high humidity to avoid frequent tank emptying.
  • Regular Filter Cleaning: A clean filter not only improves air quality but also significantly enhances the dehumidifier's efficiency and lifespan.
  • Energy Saving: Use the 'One-Time Mode' in rooms with stable humidity to prevent unnecessary cycling and save energy once the desired humidity is reached.

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