1. Introduction
Thank you for choosing the JIECANG Electric Height Adjustable Sit-Stand Desk. This manual provides essential information for the safe and efficient use of your new desk. This desk features a durable tempered glass top, integrated storage drawers, and an electric height adjustment system with anti-collision safety protection, designed to enhance your workspace ergonomics.
2. Safety Information
- Read all instructions carefully before assembly and use.
- Keep children and pets away from the desk during operation.
- Ensure all cables are properly routed and secured to prevent tripping hazards or damage.
- Do not overload the desk beyond its specified load capacity.
- Avoid placing liquids directly on the desk surface without proper coasters.
- In case of malfunction, disconnect power immediately and contact support.
- Do not attempt to disassemble or repair the electrical components yourself.
3. Package Contents
Please verify that all components are present before beginning assembly. If any parts are missing or damaged, contact customer service.
- Tempered Glass Desktop with integrated drawers
- Electric Lifting Columns (Legs)
- Desk Feet (Base)
- Control Panel
- Power Adapter and Cable
- Assembly Hardware (screws, tools)
- User Manual (this document)

4. Setup Instructions
Assembly of the JIECANG Electric Height Adjustable Desk requires careful attention to detail. Please follow the detailed assembly instructions provided in the separate assembly guide that came with your product. General steps include:
- Unpack all components and verify against the package contents list.
- Assemble the desk feet to the lifting columns.
- Attach the lifting columns to the desktop frame.
- Carefully place the tempered glass desktop onto the assembled frame, ensuring proper alignment and securing it with the provided hardware.
- Connect the control panel and power adapter to the desk's motor system.
- Route and secure all cables to prevent interference with the desk's movement.
- Plug the power adapter into a suitable power outlet.
Ensure the desk is placed on a level surface and has sufficient clearance around it for height adjustment.
5. Operating Instructions
5.1 Height Adjustment
Your desk is equipped with an electric height adjustment system. The control panel, typically located on the front edge of the desk, allows you to raise or lower the desktop.

- Raise Desk: Press and hold the "Up" arrow button (usually marked with an upward arrow). Release the button when the desired height is reached.
- Lower Desk: Press and hold the "Down" arrow button (usually marked with a downward arrow). Release the button when the desired height is reached.
- Memory Presets: The control panel may feature numbered buttons (e.g., 1, 2, 3) to save and recall preferred height settings. Consult your assembly guide for specific instructions on setting and using memory presets.
5.2 Anti-Collision Safety Protection
The desk is equipped with an anti-collision system. If the desk encounters an obstruction during height adjustment, it will automatically stop and reverse slightly to prevent damage to the desk or objects.
5.3 Integrated Drawers
The desk includes integrated drawers for convenient storage. Simply pull the drawer handle to open and push to close. Ensure drawers are fully closed before adjusting desk height to prevent items from falling out.
6. Maintenance
- Cleaning: For the tempered glass top, use a soft cloth and a glass cleaner. For the frame and other surfaces, use a damp cloth with mild soap if necessary. Avoid abrasive cleaners or solvents.
- Cable Management: Periodically check that all cables are securely fastened and not interfering with the desk's movement.
- Fasteners: Occasionally check all screws and bolts to ensure they are tight. Do not overtighten.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Desk does not move. | Power cable disconnected, motor error, overload. | Check power connection. Reduce load on desk. Refer to assembly guide for reset procedures or contact support. |
| Desk moves unevenly or makes unusual noises. | Loose fasteners, obstruction, motor issue. | Check all fasteners. Ensure no obstructions. Contact support if problem persists. |
| Anti-collision system triggers too easily. | Sensitivity setting (if adjustable), minor obstruction. | Ensure no minor obstructions. Consult assembly guide for anti-collision sensitivity adjustment (if available). |
8. Specifications
| Attribute | Value |
|---|---|
| Model Number | JC35TS-R12S-TH |
| Height Range | 700mm - 1165mm |
| Stroke Length | 465mm |
| Speed | 25mm/s |
| Load Capacity | 1000N |
| Noise Level | <50dB |
| Desktop Material | Tempered Glass |
| Features | Adjustable Height, Extendable, Anti-collision Safety Protection |
| Application | Home Office, Bedroom, Apartment, Office Building, Workshop |
| Dimensions (L x W) | Approx. 1202mm x 602mm (Desktop) |

9. User Tips
- For optimal ergonomic benefits, alternate between sitting and standing positions throughout your workday.
- Utilize the memory presets on the control panel to quickly switch between your preferred sitting and standing heights.
- Keep the desk surface clear of clutter, especially during height adjustments, to prevent items from falling or getting caught.
10. Warranty and Support
For warranty information, technical support, or to report any issues with your JIECANG Electric Height Adjustable Sit-Stand Desk, please refer to the warranty card included with your purchase or contact the seller directly. Ensure you have your model number (JC35TS-R12S-TH) and proof of purchase available when seeking support.





