1. Product Overview
The TOALLIN 4K AI Webcam is a high-performance streaming camera designed for various applications, including video conferencing, live streaming, and online learning. It features 4K UHD resolution, auto-focus, Wide Dynamic Range (WDR), AI auto-framing, and 5X digital zoom, ensuring clear and professional video quality in diverse environments.
2. Package Contents
Please check the package for the following items:
- TOALLIN 4K AI Webcam
- USB Cable (Type-C interface)
- User Manual (this document)
3. Physical Features
- LED Status Light: Indicates webcam activity.
- Privacy Shutter: Manually slide to cover the lens for privacy.
- Auto Framing Button: Activates/deactivates AI auto-framing.
- 5 Digital Zoom Button: Adjusts digital zoom levels.
- Dual Microphones: Built-in noise-cancelling microphones.
- Mount: Adjustable clip for securing to monitors or tripods.
- Type-C Interface: USB connection port.
4. Setup Instructions
- Mounting the Webcam:
- Open the flexible clip/mount.
- Place the webcam on top of your monitor or laptop screen, ensuring the front of the webcam faces you.
- Adjust the clip to securely rest on the back of your monitor.
- Alternatively, the webcam can be placed on a flat surface or mounted on a tripod using the integrated mount.
- Connecting to your Computer:
- Connect the provided USB cable to the Type-C interface on the webcam.
- Plug the other end of the USB cable into an available USB port on your computer.
- The webcam is plug-and-play and should be automatically recognized by your operating system (Windows 7/8/10, Android, Mac OS, Linux).
- Adjusting Position:
The webcam supports 360-degree horizontal rotation and 180-degree vertical adjustment for optimal positioning. It also features a sliding privacy cover. - The webcam supports 360° free rotation horizontally.
- The mount allows for 180° vertical adjustment.
- Adjust the webcam's angle to achieve your desired field of view.
- Privacy Shutter:
- Slide the privacy cover to the left or right to open or close the lens as needed.
5. Operating Instructions
5.1 Basic Operation
- Once connected, open your preferred video conferencing or streaming application (e.g., Zoom, Microsoft Teams, OBS).
- Select the TOALLIN 4K AI Webcam as your video and audio input device in the application's settings.
- The LED Status Light will illuminate when the webcam is active.
5.2 AI Auto-Framing
The AI auto-framing feature automatically adjusts the field of view to keep you or multiple participants centered in the picture.
- Activation: The Auto-Framing function is turned off by default. To activate, select 1080p resolution in your camera software or application, then press the Auto-Framing Touch Button on the webcam. The indicator light will turn blue.
- Deactivation: Press the Auto-Framing Touch Button again. The indicator light will turn green.
5.3 Wide Dynamic Range (WDR)
WDR technology helps to balance lighting in challenging environments, ensuring clear images even with strong backlighting or low light conditions.
- WDR is automatically managed by the webcam to optimize image quality. No manual control button is specified.
5.4 5X Digital Zoom
The webcam offers up to 5X digital zoom for closer views.
- Activation: Press the 5 Digital Zoom Button on the webcam. Each press cycles through zoom levels (e.g., 1X, 2X, 3X, 5X).
- Note: The digital zoom function only works when the webcam is set to 1080p resolution and AI auto-framing is off.
5.5 Audio
The webcam features dual noise-cancelling microphones to capture clear audio.
- Ensure the webcam is selected as the audio input device in your application settings.
6. Specifications
| Feature | Description |
|---|---|
| Image Sensor | CMOS (Sony) |
| Pixels | 8 Mega Pixels |
| Max. Resolution | 3840x2160 (4K UHD) |
| Frame Rate | 4K/30FPS |
| Interface Type | USB (Type-C) |
| Auto Focus | Yes |
| Wide Dynamic Range (WDR) | Yes |
| Auto Framing | Yes (AI Tracking) |
| Digital Zoom | 5X |
| Microphones | Dual Noise-Cancelling |
| Field of View | 92° Wide Angle |
| Rotation | 360° Horizontal, 180° Vertical |
| Certification | CE, FCC, RoHS |
| Package Weight | 0.3 kg |
| Package Dimensions | 15cm x 15cm x 6cm |
6.1 System Compatibility
The TOALLIN 4K AI Webcam is widely compatible with various network conference systems and video call services, including:
- Operating Systems: Windows 7/8/10, Android, Mac OS, Linux
- Platforms: Skype, BlueJeans, Zoom, Hangouts, Cisco Webex, Go To Meeting, Microsoft Teams, Google Meet, Face Time, Facebook, OBS
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the webcam lens and body. Avoid using harsh chemicals or abrasive materials.
- Storage: When not in use, store the webcam in a cool, dry place. Use the privacy shutter to protect the lens from dust and scratches.
- Cable Care: Avoid bending or twisting the USB cable excessively to prevent damage.
8. Troubleshooting
- Webcam Not Detected:
- Ensure the USB cable is securely connected to both the webcam and your computer.
- Try plugging the webcam into a different USB port.
- Restart your computer.
- Check your operating system's device manager to see if the webcam is listed. You may need to update USB drivers.
- No Video Output:
- Verify that the privacy shutter is open.
- Ensure the webcam is selected as the video input device in your application settings.
- Check if another application is currently using the webcam, which might prevent your desired application from accessing it.
- No Audio Input:
- Ensure the webcam's microphone is selected as the audio input device in your application and operating system sound settings.
- Check the volume levels in your application and operating system.
- Poor Video Quality:
- Ensure you have adequate lighting in your environment.
- Check your internet connection speed for streaming or video calls.
- Verify that your application is set to the desired resolution (e.g., 4K or 1080p).
- Clean the webcam lens.
- Auto-Framing Not Working:
- Ensure the webcam resolution is set to 1080p.
- Confirm that AI auto-framing is activated by pressing the Auto-Framing Touch Button (indicator light should be blue).
- Digital Zoom Not Working:
- Ensure the webcam resolution is set to 1080p.
- Confirm that AI auto-framing is OFF. Digital zoom only works when auto-framing is disabled.
9. User Tips
- Optimal Lighting: For the best video quality, ensure you are well-lit from the front. Avoid strong backlighting that can silhouette you.
- Privacy: Always use the built-in privacy shutter when the webcam is not in use to ensure your privacy.
- Resolution Settings: While the webcam supports 4K, some applications or internet connections might perform better with 1080p. Experiment with settings to find the best balance for your needs. Note that some features like digital zoom and auto-framing require 1080p.
- Microphone Placement: The dual microphones are designed for clear audio. For optimal sound, try to minimize background noise in your environment.
- Firmware Updates: Periodically check the TOALLIN official website for any available firmware updates for your webcam to ensure you have the latest features and performance improvements.
10. Warranty and Support
This TOALLIN 4K AI Webcam comes with a 1-year warranty from the date of purchase.
For technical support, warranty claims, or further assistance, please contact TOALLIN Official Store customer service through the platform where you purchased the product. Please provide your purchase details and a description of the issue.
