ESCAM QF300 4MP WiFi IP Camera User Manual

1. Introduction

Thank you for choosing the ESCAM QF300 4MP WiFi IP Camera. This manual provides detailed instructions for the installation, operation, and maintenance of your new security camera. The QF300 is designed for both indoor and outdoor use, offering high-definition surveillance with advanced features such as AI Humanoid Detection, Auto Tracking, Color Night Vision, and Two-Way Audio. Please read this manual thoroughly before using the product to ensure proper setup and optimal performance.

2. Product Overview

The ESCAM QF300 is a versatile 4MP (2560*1440) outdoor WiFi IP camera equipped with dual antennas for stable connectivity. It features a durable IP66 waterproof casing, making it suitable for various environmental conditions. Key components include a 3.6mm lens, IR-CUT filter, 4 infrared LEDs, and 4 white LEDs for enhanced night vision capabilities. The camera also integrates a microphone and speaker for two-way audio communication, a TF card slot for local storage, and a reset button for easy configuration.

3. Specifications

4. Package Contents

Ensure all items are present and in good condition upon unboxing. If any items are missing or damaged, please contact customer support.

• ESCAM QF300 Camera x 1
• Waterproof Cap x 1
• Power Supply x 1
• Quick Start Guide x 1
• Screws Package x 1

5. Setup Guide

5.1 Physical Installation

1. Choose a Location: Select a suitable indoor or outdoor location. Ensure the camera has a clear line of sight to the area you wish to monitor and is within range of your WiFi network. For outdoor installation, consider the IP66 waterproof rating, but avoid direct exposure to extreme weather if possible to prolong product life.
2. Mounting: Use the provided screws and mounting bracket to securely attach the camera to a wall or ceiling. Ensure the mounting surface is stable enough to support the camera's weight.
3. Adjust Antennas: Position the dual antennas upwards or outwards for optimal WiFi signal reception.

5.2 Power Connection

1. Connect the provided 12V power supply to the camera's power port.
2. Plug the power adapter into a standard electrical outlet. The camera will power on and initiate its startup sequence.

5.3 Network Connection (iCsee App)

The ESCAM QF300 uses the iCsee app for configuration and remote viewing.

1. Download the iCsee App: Search for "iCsee" in your mobile device's app store (Android or iOS) and download it.
2. Register/Log In: Open the iCsee app and create a new account or log in if you already have one.
3. Add Device: Tap the "+" icon or "Add Device" option in the app.
4. Select Connection Method:
   • WiFi Connection: Follow the in-app instructions to connect the camera to your home WiFi network. This typically involves selecting your WiFi network and entering the password.
   • AP Connection (Access Point Mode): If you don't have a router or prefer a direct connection, select AP mode. The camera will create its own WiFi hotspot. Connect your phone directly to this hotspot (usually named "IPC-XXXXX") and then use the app to configure.
5. Complete Setup: Once connected, follow the remaining prompts to name your camera and finalize the setup.

6. Operating Instructions

6.1 Live View and Playback

Once the camera is added to the iCsee app, you can access the live video feed from anywhere. The app also allows you to view recorded footage stored on the TF card or cloud.

6.2 Pan and Tilt Control

The ESCAM QF300 offers extensive pan and tilt capabilities, allowing you to remotely adjust the camera's viewing angle. Use the directional controls within the iCsee app to pan the camera horizontally up to 355° and tilt it vertically up to 90°.

6.3 Two-Way Audio

The built-in microphone and speaker enable real-time two-way communication. Tap the microphone icon in the app to speak through the camera's speaker, and listen to audio from the camera's surroundings.

6.4 Night Vision Modes

The QF300 offers advanced night vision with both infrared (IR) and color night vision capabilities. The 4 IR LEDs provide clear black-and-white footage up to 20 meters in complete darkness, while the 4 white LEDs enable full-color night vision when activated, illuminating the scene.

6.5 Recording and Storage

The camera supports two primary storage methods:

• TF Card Storage: Insert a TF card (up to 128GB, not included) into the designated slot. The camera will automatically record events based on your settings (e.g., continuous, motion-triggered).
• Cloud Storage: The camera supports cloud storage services, often with a free trial period (e.g., 30 days). This provides off-site backup for your recordings, enhancing data security.

7. Advanced Features

7.1 AI Humanoid Detection & Auto Tracking

The ESCAM QF300 utilizes AI technology to accurately detect human shapes, reducing false alarms from pets or moving objects. Upon detecting a human, the camera can automatically track their movement within its pan/tilt range, ensuring continuous surveillance of the subject.

7.2 Multi-Platform Access

Access your camera feed and controls from various devices. The iCsee app is compatible with Android and iOS mobile phones and tablets. You can also view the feed on a computer using compatible software or web interfaces.

7.3 ONVIF Support

The camera supports the ONVIF protocol, allowing for integration with various Network Video Recorders (NVRs) and surveillance systems from different manufacturers, providing greater flexibility for expanding your security setup.

8. Maintenance

• Cleaning: Regularly clean the camera lens and housing with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could scratch the lens or damage the finish.
• Waterproof Integrity: For outdoor installations, periodically check that all seals and covers are securely in place to maintain the IP66 waterproof rating.
• Firmware Updates: Check the iCsee app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
• Power Supply: Ensure the power supply cable is not damaged or frayed, as this can affect camera operation.

9. Troubleshooting

• Camera Not Connecting to WiFi:
  • Ensure the camera is within range of your WiFi router.
  • Double-check the WiFi password entered in the iCsee app.
  • Try resetting the camera using the reset button (refer to Product Overview diagram for location) and re-attempt the setup process.
  • Ensure your router is broadcasting a 2.4GHz WiFi signal, as many IP cameras do not support 5GHz.
• Poor Image Quality:
  • Clean the camera lens for any smudges or dirt.
  • Ensure sufficient lighting in the monitored area, especially for color night vision.
  • Check your internet connection speed; a slow connection can affect streaming quality.
• No Recording to TF Card:
  • Ensure the TF card is inserted correctly and is not full.
  • Format the TF card through the iCsee app settings.
  • Verify recording settings in the app (e.g., continuous recording, motion-triggered recording).
• Two-Way Audio Not Working:
  • Check microphone and speaker volume settings in the app.
  • Ensure there are no obstructions blocking the microphone or speaker on the camera.
• Camera is Unresponsive:
  • Unplug the power adapter, wait 10 seconds, and plug it back in to restart the camera.
  • If the issue persists, perform a factory reset using the reset button.

10. User Tips

• Optimal WiFi Placement: For the best performance, try to place the camera as close as possible to your WiFi router or use a WiFi extender to ensure a strong, stable signal.
• Regular Password Changes: For enhanced security, regularly change the password for your iCsee account and camera access.
• Utilize Cloud Storage: While TF card storage is convenient, consider using the cloud storage option (especially the free trial) for an extra layer of security, ensuring your footage is safe even if the camera is tampered with or stolen.
• Experiment with Night Vision: Test both IR and Color Night Vision modes in your specific environment to determine which provides the best clarity for your needs. Color Night Vision can be very effective in areas with some ambient light.
• Check Zoom Capabilities: Note that this camera does not feature optical zoom. Digital zoom may be available through the app, but it will reduce image quality.

11. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the contact details provided by your retailer or the manufacturer's official website. Keep your purchase receipt as proof of purchase.