1. Introduction
This manual provides comprehensive instructions for the safe and efficient operation, setup, and maintenance of your TWOTREES CNC Router TTC3018. This device is a versatile 3-axis CNC engraving and cutting machine, designed for various materials including wood, acrylic, PCB, and soft metals. Please read this manual thoroughly before using the device.

Figure 1: TWOTREES CNC Router TTC3018
2. Safety Precautions & Usage Restrictions
Your safety is paramount. Adhere to all warnings and instructions to prevent injury or damage to the device.
2.1 Warning Statements
- Laser Radiation Hazard: This device contains a high-power laser module. Direct or indirect exposure to the laser beam can cause severe eye damage or burns. Always wear laser safety goggles matched to the 445±nm wavelength during operation.
- Fire and Smoke Hazard: The laser processing process generates high temperatures, posing a high risk of igniting materials. Ensure proper ventilation and never leave the machine unattended during operation.
2.2 Material Restrictions
Engraving or cutting of the following materials is strictly prohibited due to the release of toxic fumes or fire hazards:
- PVC (polyvinyl chloride)
- Fluorinated plastics (e.g., PTFE)
- Any material that produces toxic or corrosive fumes when heated.
2.3 Environmental Requirements
The working environment should be stable, well-ventilated, and free from flammable materials. Maintain a clean workspace to prevent dust and debris from interfering with machine operation.
2.4 Device Protection
- Do not operate at full power continuously beyond the maximum continuous duty time specified in the product manual to prevent overheating.
- Prohibited Actions: Unauthorized disassembly of the laser module, electrical circuit modification, or removal of safety interlocks is strictly forbidden and will void the warranty.
3. Product Features & Functions
The TWOTREES TTC3018 is designed for precision and ease of use, offering a range of capabilities for various creative and professional projects.
- Core Technology: Equipped with a high-performance 445 nm blue laser module.
- Core Functions:
- Engraving: Enables permanent engraving of graphics, text, and images.
- Cutting: Capable of precise cutting of thin non-metallic materials.
- Software Compatibility: Compatible with mainstream control software (GRBL based).
- Device Characteristics: Compact design suitable for desktop use in homes, offices, and small studios.
- Motor: Features Nema17 Stepper Motors for precise movement.

Figure 2: Key Features Overview

Figure 3: Nema17 Stepper Motor for precise control

Figure 4: Supported Materials
4. Specifications
Detailed technical specifications for the TTC3018 CNC Router.
| Parameter | Value |
|---|---|
| Model No. | TTC3018 |
| Color | Black |
| Machine Material | Aluminium + Bakelite + Acrylic |
| Product Net Weight | 6.4 KG |
| Product Gross Weight | 7 KG |
| Packaging Dimensions | 485mm x 235mm x 130mm |
| Product Dimensions | 420mm x 355mm x 280mm |
| Working Range | 300mm x 180mm x 40mm |
| Bluetooth | Not supported |
| X/Y-axis Positioning Accuracy | 0.1mm |
| Engraving Accuracy | 0.1mm |
| Maximum Engraving Speed | 1500mm/min |
| Maximum Acceleration | 10mm/sec^2 |
| Supported Systems | Windows XP/Win 7/Win 8/Win10 Home version |
| Software Languages | Chinese, English, Spanish, German, French, Russian, Portuguese, Italian, Japanese, Korean, Turkish |
| TF Memory Card | Supported |
| USB Port | Supported |
| Voltage | 110-220V |
| CE Certification | Yes |

Figure 5: Detailed Product Parameters

Figure 6: Compact and User-Friendly Design with Dimensions
5. Setup Instructions
5.1 Environmental Preparation
Place the device on a stable, well-ventilated surface. Ensure adequate space around the machine for safe operation and material handling.
5.2 Software Connection
Connect the device to a computer via a USB cable. Ensure the device's USB driver is correctly installed on your Windows XP/7/8/10 Home version operating system. The machine uses a GRBL control system.

Figure 7: USB Connection and Software Compatibility
5.3 Material Fixturing and Focusing
Securely and evenly fix the workpiece onto the worktable. Adjust the laser focus precisely to the material surface for optimal engraving/cutting results.
6. Operating Instructions
6.1 Parameter Setup and Test Run
In the control software, set appropriate power, speed, and pass count according to the material type and thickness you are working with. Always perform a small test run on scrap material to verify settings before starting the main project.
6.2 Starting Processing
Close the protective cover and activate the exhaust system. Once ready, send the processing command from the software.
6.3 Ending Operation
After processing completes, wait until the device has fully stopped and the laser head has completely cooled before handling the workpiece or machine.

Figure 8: High-Precision Engraving in action

Figure 9: Versatile Material Processing
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your CNC router.
- Keep the machine clean and free of dust and debris, especially around the laser module and moving parts.
- Periodically check all connections (USB, power) to ensure they are secure.
- Inspect the laser lens for any residue and clean gently if necessary, following manufacturer guidelines for laser optics.
- Ensure the exhaust system is clear and functioning effectively to remove smoke and fumes.
8. Troubleshooting (FAQ)
Q1: What should I do if engraving/cutting depth is insufficient?
A: Please check the following sequentially:
- Whether the laser focus is precisely aligned to the material surface.
- Whether the power and speed settings in the software are appropriate for the material.
Q2: Why are engraving edges unclear or charred?
A: This is typically caused by excessive power or insufficient speed. Reduce the power percentage or increase the travel speed in the software settings.
Q3: Why is the device not recognized after connecting to the computer?
A: Please verify:
- Whether the USB cable is undamaged and securely connected.
- Whether the device's USB driver is correctly installed on your operating system.
Q4: Why does the laser head emit no light?
A: Please check:
- Whether all power connections are secure and functional.
- Whether the “Laser Enable" option is activated in the software.
Q5: How thick a material can be cut?
A: Cutting capability depends on laser power, material properties, and focal length. For common 3 mm basswood or acrylic sheets, the machine is capable of cutting.
9. User Tips
- Always start with lower power and higher speed settings for new materials and gradually adjust to find the optimal parameters.
- For intricate designs, consider multiple passes at lower power to achieve cleaner cuts and engravings.
- Regularly back up your design files to prevent loss.
10. Warranty & Support
10.1 Warranty Policy
This product is covered by a limited warranty valid for 12 months from the date of receipt. The warranty covers failures arising from material or manufacturing defects.
10.2 Technical Support
For assistance, please contact us via:
- After-sales email: service@twotrees3d.com
- WhatsApp: +86 198 7919 9817
For additional guides and documents, you may refer to the official user manual PDF: View User Manual (PDF)
11. Disclaimer
By using this product, the user acknowledges and agrees to the following:
- The manufacturer and seller shall not be liable for any direct or indirect damages resulting from the use of this product.
- Failure to operate, maintain, or store the device in accordance with this manual may void the warranty and absolve the manufacturer/seller of liability.
- Unauthorized modification of the device, or use of non-OEM parts, is not covered by warranty.
- Use of the device outside its intended purpose, or processing of prohibited materials, is at the user's own risk.
- Installation, commissioning, or repair performed by personnel not authorized by the manufacturer is not covered by warranty.
- Damage caused by force majeure or unforeseen events is not covered.
- Normal wear and tear (e.g., natural power decay of the laser module over time) is not covered.