SERVO 19PRO Mini Smartphone User Manual

1. Getting Started

1.1 Package Contents

Ensure all items are present in your package:

• 1x SERVO 19PRO Mini Smartphone (with built-in battery)
• 1x User Manual
• 1x SIM Card Removal Pin
• 1x Phone Case
• 1x HD Protective Film
• 1x Type-C Cable
• 1x Box

1.2 SIM Card and Memory Card Installation

The SERVO 19PRO supports dual SIM cards (Nano SIM) or one Nano SIM card and one TF Memory Card for expanded storage.

1. Locate the SIM card tray on the side of the phone.
2. Insert the SIM card removal pin into the small hole next to the tray and push gently until the tray ejects.
3. Place your Nano SIM card(s) and/or TF Memory Card into the designated slots on the tray. Ensure they are correctly oriented.
4. Carefully push the tray back into the phone until it clicks into place.

1.3 Initial Charging and Power On

1. Connect the provided Type-C cable to the charging port at the bottom of the phone and plug the other end into a compatible USB power adapter (not included) or computer.
2. Allow the phone to charge until the battery indicator shows a sufficient charge (at least 50%) before first use.
3. To power on, press and hold the power button (usually on the side) until the screen lights up.

2. Operating Your Smartphone

2.1 Basic Navigation and Interface

The SERVO 19PRO runs on Android 12, offering an intuitive user experience on its 3.88-inch HD perforated touch screen.

• Power On/Off: Press and hold the power button. Select 'Power off' or 'Restart' from the options.
• Touch Screen: Navigate by tapping, swiping, pinching, and spreading on the screen.
• Dynamic Island: The phone features a 'Dynamic Island' area at the top of the screen, which intelligently displays alerts, notifications, and ongoing background activities, adapting its size and shape contextually.
• Face Unlock: Set up face recognition in the security settings for quick and secure unlocking.

2.2 Connectivity

• 4G Network: The phone supports full 4G network connectivity for high-speed internet access and calls.
• Wi-Fi: Connect to available Wi-Fi networks via Settings > Network & internet > Wi-Fi.
• Bluetooth: Pair with Bluetooth devices like headphones or speakers via Settings > Connected devices > Bluetooth.
• GPS Navigation: Utilize the integrated GPS for accurate location services and navigation.

2.3 Camera Functions

The SERVO 19PRO is equipped with a 5MP rear camera and a 2MP front camera.

1. Open the Camera app.
2. Switch between front and rear cameras as needed.
3. Tap the screen to focus and press the shutter button to take a photo or start/stop video recording.
4. The phone features an 'AI Meipai Texture Beauty' algorithm to enhance photos.

2.4 Storage and Data Transfer

• The phone comes with 3GB RAM and 32GB ROM, expandable up to 128GB with a TF memory card.
• OTG Function: The device supports OTG (On-The-Go) functionality, allowing you to connect USB devices like flash drives for direct data transfer.

2.5 Audio Playback

Experience Hi-Fi immersive sound quality for your music and videos.

2.6 Product Overview Video

Watch this video for a visual guide to the SERVO 19PRO Mini Smartphone's features and operation.

3. Maintenance

3.1 Cleaning Your Device

• Use a soft, lint-free cloth to gently wipe the screen and body of the phone.
• Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays.
• Do not expose the phone to excessive moisture.

3.2 Battery Care

• Avoid extreme temperatures, as they can degrade battery performance.
• Do not fully discharge the battery frequently. It is best to keep the charge between 20% and 80%.
• Use only the provided Type-C cable or certified compatible accessories for charging.

3.3 Software Updates

Regularly check for and install software updates to ensure optimal performance, security, and access to new features. You can usually find this option in Settings > System > System update.

3.4 Storage Management

To maintain smooth operation, periodically manage your phone's storage:

• Delete unnecessary apps and files.
• Clear cache data for apps.
• Transfer large files (photos, videos) to a computer or cloud storage.
• Utilize a TF memory card for additional storage.

4. Troubleshooting

4.1 Common Issues

• Phone not turning on: Ensure the battery is charged. If it still doesn't turn on, try holding the power button for 10-15 seconds.
• Network connectivity issues: Check if your SIM card is properly inserted. Verify that mobile data is enabled in settings. Try restarting the phone.
• Wi-Fi connection problems: Ensure Wi-Fi is enabled and you have the correct password. Try restarting your router and phone.
• Apps crashing or freezing: Close and reopen the app. If the issue persists, clear the app's cache or reinstall it.
• Slow performance: Close background apps, clear cache, or free up storage space.

4.2 Factory Reset

If you encounter persistent software issues, a factory reset may resolve them. Warning: This will erase all data on your phone. Back up important data before proceeding.

1. Go to Settings > System > Reset options.
2. Select 'Erase all data (factory reset)'.
3. Follow the on-screen prompts to confirm the reset.

4.3 Voice Changer Feature

The SERVO 19PRO Mini Smartphone does not include a built-in voice changer feature to alter voices from male to female or vice versa.

5. Specifications

6. User Tips

• Compact Design: The SERVO 19PRO's mini size makes it highly portable and easy to handle with one hand.
• Face Unlock Convenience: Utilize the face unlock feature for quick and secure access to your device.
• Expandable Storage: Don't hesitate to use a TF memory card to expand your storage for more photos, videos, and apps.
• OTG for Easy Transfers: Take advantage of the OTG function to easily transfer files to and from USB drives without needing a computer.

7. Warranty and Support

For warranty information, technical support, or service inquiries, please contact your original point of purchase or the manufacturer directly. Keep your proof of purchase for warranty claims.

The SERVO 19PRO Mini Smartphone is certified with CE and FCC standards, ensuring compliance with relevant safety and quality regulations.