1. Product Overview
The Panasonic ES-RM31 is a versatile waterproof triple blade electric shaver designed for both wet and dry shaving. It features Type-C charging, automatic power selection, and whole-body washability for easy maintenance. The accompanying Panasonic ER-GN20 is an electric nose hair trimmer, offering precise and comfortable trimming.
Key Features:
- ES-RM31 Electric Shaver:
- Waterproof design for wet and dry shaving
- Triple Blade system with floating head for comprehensive coverage
- Automatic power selection based on bristle density
- Type-C Fast Charging with charging indication
- Whole body washable for easy cleaning
- Anlai Precision Steel blade material
- ER-GN20 Electric Nose Hair Trimmer:
- Octagonal closure imported knife net for safety
- Sharp Anlai steel cutter head
- High-speed motor shaft
- Waterproof knife head for easy cleaning
- Battery-powered (requires separate batteries)

Image: Panasonic ES-RM31-G Electric Shaver (green) and ER-GN20-K Electric Nose Hair Trimmer.

Image: Panasonic ES-RM31-A Electric Shaver (blue) and ER-GN20-K Electric Nose Hair Trimmer.
2. Setup and Initial Use
2.1. ES-RM31 Electric Shaver
- Initial Charge: Before first use, fully charge the shaver. Connect the Type-C charging cable to the shaver and a suitable power adapter (not included). The charging indicator will show the charging status. A full charge takes approximately 1 hour.
- Power On/Off: Press the power button to turn the shaver on or off.
- Travel Lock: To prevent accidental activation during travel, activate the travel lock by pressing and holding the power button for a few seconds until the lock indicator appears. Repeat to unlock.
2.2. ER-GN20 Electric Nose Hair Trimmer
- Battery Installation: The ER-GN20 is battery-powered and does not include batteries. Open the battery compartment (usually by twisting the bottom part of the trimmer) and insert the required batteries (e.g., 1x AA battery, check product packaging for exact type) according to the polarity markings.
- Power On/Off: Slide the power switch to the ON position to start the trimmer.

Image: Panasonic ER-GN20-K Electric Nose Hair Trimmer, indicating it is battery powered and batteries are not included.
3. Operating Instructions
3.1. ES-RM31 Electric Shaver
- Dry Shaving: For a quick shave, use the shaver on dry skin. Hold the shaver at a right angle to your skin and move it against the direction of hair growth.
- Wet Shaving: For a smoother, more comfortable shave, apply shaving foam or gel to your face and then use the shaver. The waterproof design allows for use in the shower.
- Floating Head: The shaver's floating head adapts to the contours of your face for a close and comfortable shave.
- Automatic Power Selection: The shaver automatically adjusts its power output based on the density of your beard, ensuring efficient shaving.

Image: Panasonic ES-RM31 Shaver highlighting its Wet/Dry capability.

Image: Internal view of the ES-RM31 shaver head, showing the imported deep razor net, floating veneer, beard cutting knife head, and short beard net.
3.2. ER-GN20 Electric Nose Hair Trimmer
- Trimming Nose Hair: Gently insert the trimmer tip into your nostril. Move it slowly to trim unwanted hair. Do not insert too deeply to avoid injury.
- Trimming Ear Hair: Carefully use the trimmer to remove visible ear hair. Do not insert into the ear canal.
- Eyebrow Trimming: Use the trimmer to shape and trim eyebrows by carefully guiding it along the desired line.

Image: Exploded view of the ER-GN20-K nose trimmer head, showing the imported knife net with octagonal closure, sharp Anlai steel cutter head, and high-speed motor shaft.
4. Cleaning and Maintenance
4.1. ES-RM31 Electric Shaver
- Daily Cleaning: After each use, turn off the shaver. Remove the outer foil frame and rinse the blades and foil under running water.
- Deep Cleaning: For a more thorough clean, apply a small amount of liquid hand soap to the foils and turn the shaver on for a few seconds. Rinse thoroughly under running water until all soap residue is gone.
- Drying: Shake off excess water and allow the shaver to air dry completely before reattaching the foil frame or storing.
4.2. ER-GN20 Electric Nose Hair Trimmer
- Cleaning the Blade Head: After each use, twist and remove the outer blade head. Rinse the blade head under running water to remove trimmed hairs.
- Drying: Shake off excess water and allow the blade head to air dry completely before reattaching it to the trimmer body.
- Battery Replacement: When the trimmer's performance decreases, replace the batteries. Ensure correct polarity when inserting new batteries.

Image: Panasonic ES-RM31 Shaver on a wet surface, demonstrating its waterproof design for easy cleaning.
5. Troubleshooting
5.1. ES-RM31 Electric Shaver
- Shaver not turning on: Ensure the shaver is charged. Check if the travel lock is activated (unlock by pressing and holding the power button).
- Poor shaving performance: Clean the blades and foil thoroughly. Ensure the shaver is fully charged. Blades may need replacement after extended use.
- Charging issues: Ensure the Type-C cable is securely connected to both the shaver and the power source. Try a different charging cable or adapter.
5.2. ER-GN20 Electric Nose Hair Trimmer
- Trimmer not turning on: Check if the batteries are inserted correctly and are not depleted. Replace batteries if necessary.
- Poor trimming performance: Clean the blade head to remove any trapped hairs. Replace the blade head if it appears dull or damaged.
6. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Panasonic |
| Model Number (Shaver) | ES-RM31-G405 |
| Model (Nose Trimmer) | ER-GN20 |
| Item Type | Electric Shaver, Nose Hair Trimmer |
| Use | Face |
| Gender | Male |
| Blade Material | Stainless steel |
| Razor Type | Mesh |
| Material | Anlai Precision Steel |
| Voltage | Global Universal (100-240V) |
| Charging Time (Shaver) | 1 hour |
| Usage Time (Shaver) | 60 minutes |
| Washing Mode (Shaver) | Whole body washing |
| Power Type (Shaver) | Rechargeable |
| Power Source (Nose Trimmer) | Battery Powered (Batteries not included) |
| Function (Shaver) | Floating head, Wet shave, Dry shaving, Automatic power selection based on bristle density, Automatic cleaning, Washing knives under water, Fast Charging, Charging indication |
| Package Dimensions | Length: 15cm, Width: 6cm, Height: 3cm |
| Package Weight | 0.6 kg |
| Certification | CE, RoHS |
7. Warranty and Support
Your Panasonic ES-RM31 Electric Shaver and ER-GN20 Electric Nose Hair Trimmer are certified original products. For any issues or inquiries, please contact the seller or manufacturer's customer support. Keep your proof of purchase for warranty claims.
Free Returns: This product may be eligible for free returns within 90 days. Please refer to the seller's return policy for details.
8. User Tips
- For the closest shave with the ES-RM31, consider using it with shaving foam or gel.
- Always ensure the ES-RM31 shaver is fully charged before a long trip to utilize its 60-minute usage time.
- Regularly clean both devices after each use to maintain hygiene and optimal performance.
- When using the ER-GN20 nose trimmer, always ensure sufficient lighting and avoid inserting the trimmer too deeply into your nostrils or ear canals.
- Store both devices in a dry place, away from direct sunlight and extreme temperatures.





