1. Introduction
Thank you for choosing the Tuya Automatic Cat Feeder PTM-101WiFi. This smart pet feeder is designed to provide convenient and reliable feeding for your cats or small dogs, ensuring they receive their meals on time and in the correct portions. With features like app control, scheduled feeding, and a battery backup system, you can manage your pet's diet with ease, even when you're away from home.
2. Safety Information
- Read all instructions carefully before use.
- Keep the feeder away from water and moisture.
- Use only the provided USB-C power cable.
- Ensure the feeder is placed on a stable, level surface.
- Keep out of reach of children and pets to prevent tampering.
- Do not use the feeder for wet food. It is designed for dry kibble only.
- The recommended kibble size is less than 12mm to prevent jamming.
3. Package Contents
Please check the box for the following items:
- Automatic Pet Feeder Unit
- Stainless Steel Food Bowl (SUS 304)
- USB to DC Power Cable (Length: 59.055 inches)
- DIY Stickers (for personalization)
- Instruction Manual (this document)
Note: Batteries for backup power are not included and must be purchased separately.
4. Product Overview
The Tuya Automatic Cat Feeder features a 3L food capacity, an LCD display, and is made from durable plastic with a SUS 304 stainless steel bowl. It supports dual power supply for uninterrupted feeding.
Key Features:
- One-Click Feeding
- Schedule Feeding (up to 10 meals/day, 0-36 portions/meal)
- Food-Deficit Prompt
- Wireless APP Control (2.4GHz WiFi only)
- Regular Daily Ration
- Scientific Feeding
- Manual Grain Dispensing
- Dual Power Supply (USB-C and battery backup)
- Smart APP Pop-up Alerts (low battery, food stuck)
- Anti-Stuck Design (for kibble under 12mm)
- Secure Twist-Lock Lid
- Secure Locking Design
- Automatic Lock Screen Design
- Visible Window for food level monitoring
5. Setup Instructions
- Unpack and Assemble: Carefully remove all components from the packaging. Place the main feeder unit on a stable surface. Attach the stainless steel bowl to the designated area.
- Power Supply:
Connect the provided USB-C power cable to the feeder and plug it into a power adapter (not included). For battery backup, install 3 D-cell batteries (not included) in the battery compartment at the bottom of the unit. This ensures continued operation during power outages.
Dual Power Supply: USB-C and Battery Backup. - Download the App: Scan the QR code below or search for "Tuya Smart" or "Smart Life" in your app store to download the companion application.
App Download and Connection Steps. - Connect to Network:
- Turn on Bluetooth on your phone.
- Open the Tuya Smart/Smart Life app and add a new device.
- Follow the in-app instructions to connect the feeder to your 2.4GHz Wi-Fi network. (Note: The feeder only supports 2.4GHz Wi-Fi).
- Fill the Food Container: Open the top lid, pour dry kibble into the food container. Ensure the lid is securely closed and locked to maintain food freshness and prevent spills. The transparent window allows you to easily monitor the food level.
- Personalize (Optional): Use the provided DIY stickers to customize your feeder.
DIY Your Own Stickers.
6. Operating Instructions
6.1. Manual Feeding
You can manually dispense food by pressing the 'FEED' button on the device. Note that manual feeding only supports plug-in mode (when connected to power via USB-C).
6.2. Setting Up Feeding Schedule via App
Use the Tuya Smart/Smart Life app to create a personalized feeding schedule for your pet. You can set up to 10 meals per day, with each meal consisting of 0 to 36 portions.
The app allows you to select specific days for feeding and adjust the number of portions per meal. The timing may have an error of about 30 seconds.
6.3. Remote APP Control
With the app, you can remotely control the feeder anytime, anywhere. This includes one-click feeding, viewing feeding records, and monitoring your pet's dietary health. You can also share control with family members.
6.4. Smart APP Pop-up Alerts
The app provides real-time monitoring of the feeder status. You will receive pop-up alerts for important events such as low battery or if pet food gets stuck.
6.5. Automatic Lock Screen Design
To prevent accidental changes to the feeding schedule or manual dispensing, the feeder features an automatic lock screen. To unlock, long press the "FEED" button for 3 seconds.
7. Maintenance
7.1. Cleaning
The feeder is designed for easy cleaning. The food bowl and food container can be detached for washing. Ensure all parts are completely dry before reassembling and refilling with food.
7.2. Anti-Stuck Design
The feeder incorporates a powerful impeller and anti-stuck design to ensure smooth food distribution for various pet food types. To maintain optimal performance, ensure the size of kibble is within 12mm.
8. Troubleshooting
- Feeder not dispensing food:
- Check if the food container is empty.
- Ensure the kibble size is less than 12mm to prevent jamming.
- Verify the feeder is connected to power (USB-C or charged batteries).
- Check the app for any 'food stuck' alerts.
- App connectivity issues:
- Ensure your Wi-Fi network is 2.4GHz. The feeder does not support 5GHz Wi-Fi.
- Restart your Wi-Fi router and the feeder.
- Make sure your phone's Bluetooth is enabled during the initial pairing process.
- Ensure the feeder is within range of your Wi-Fi router.
- Feeder not turning on:
- Check the USB-C power cable connection.
- If using battery backup, ensure batteries are correctly installed and charged.
- Feeding schedule not working:
- Verify the schedule settings in the app are correct.
- Ensure the feeder is connected to Wi-Fi.
- Check if the feeder's screen is locked (long press 'FEED' for 3s to unlock).
9. Specifications
| Feature | Specification |
|---|---|
| Model | PTM-101WiFi |
| Brand | Tuya |
| Type | Automatic Pet Feeder (for cats) |
| Volume | 3L |
| Material | Plastic, SUS 304 Stainless Steel Bowl |
| Power Source | Charge (USB data cable provided), Battery Backup (batteries not included) |
| Connectivity | 2.4GHz WiFi only |
| LCD Display | Yes |
| Time Setting | Yes |
| Min Output | 50g |
| Max Output | 200g |
| Kibble Size Range | < 12mm |
| Package Dimensions | 32cm (L) x 22cm (W) x 21cm (H) |
| Package Weight | 1.644 kg |
Cat Feeding Recommendations:
Please feed your pet according to its daily food intake. The caloric content of pet food and the activity level of each pet are different. The feeding amount and portions in the chart are for reference only.
| Weight (Kg) | Total Feeding Amount/Day (g) | Total Portions/Day |
|---|---|---|
| 2 | 30 | 3 |
| 4 | 50 | 5 |
| 6 | 70 | 7 |
| 8 | 90 | 9 |
| 10 | 110 | 11 |
10. User Tips
- Battery Backup: Always keep fresh D-cell batteries installed, even if you primarily use the USB-C power. This ensures your pet is fed during unexpected power outages.
- Kibble Size: To prevent food from getting stuck, consistently use dry kibble that is less than 12mm in diameter.
- App Sharing: Utilize the app's sharing feature to allow multiple family members to manage the feeding schedule, which can be helpful for shared pet care responsibilities.
- Regular Cleaning: Disassemble and clean the food container and bowl regularly to maintain hygiene and prevent food residue buildup.
11. Warranty and Support
For warranty information and customer support, please refer to the seller's policies or contact the retailer where you purchased the product. Keep your proof of purchase for any warranty claims.
