SINGCALL APE1200 Wireless Paging System Display Receiver Instruction Manual

1. Introduction

The SINGCALL APE1200 is a wireless paging system display receiver designed to enhance service efficiency in various environments such as hospitals, supermarkets, cinemas, restaurants, and more. This system allows guests or customers to easily request service by pressing a call button, with their table or room number displayed on the APE1200 receiver, accompanied by an audible alert. This manual provides detailed instructions for the proper setup, operation, and maintenance of your APE1200 display receiver.

2. Product Overview

2.1 Key Features

• Displays two groups of three-digit numbers simultaneously.
• Supports up to 999 call button extensions.
• Each pager can be configured with different chord music.
• Features twelve beautiful chord music options with voice reporting function.
• Adjustable display time length for call numbers.
• Adjustable length of call sound.
• Available in Pearl White and Wooden color finishes.
• Equipped with an external antenna for extended range.

2.2 Components

• Antenna: For receiving signals from call buttons.
• Nixie Tube: Red LED display for showing call numbers.
• Touchable Keys: Control buttons for menu navigation and settings.
• Display Screen: Shows incoming call numbers.
• Base: Provides stable support for table-top placement.

2.3 Functional Demonstration Video

Watch this video for a visual demonstration of the APE1200's features, including displaying call numbers, different call button types, and voice reporting.

3. Specifications

4. Setup

1. Unpack: Carefully remove the APE1200 display receiver, power adapter, and manual from the packaging.
2. Power Connection: Connect the provided DC12V/1A power adapter to the receiver and plug it into a standard 100-240VAC 50/60Hz power outlet. The display should light up.
3. Antenna Installation: Extend the telescopic antenna for optimal signal reception.
4. Placement: Place the receiver on a stable surface (table model) or mount it on a wall (hanging model) using appropriate hardware (not included). Ensure it is centrally located within the service area for best performance.
5. Pairing Call Buttons: The APE1200 receiver needs to be paired with SINGCALL call buttons (sold separately). Refer to the specific instructions provided with your call buttons for pairing procedures. Typically, this involves entering a programming mode on the receiver and pressing the call button to register it.
6. Initial Settings: Adjust settings such as prompt music, music length, and display time using the touchable keys on the front panel.

5. Operation

1. Power On/Off: Connect the power adapter to turn on the device. Disconnect to power off.
2. Receiving Calls: When a customer presses a paired call button, the APE1200 display receiver will show the corresponding three-digit number (e.g., table number, room number).
3. Audible Alerts: An audible alert (one of 12 chord music options) will sound, accompanied by a voice report of the number.
4. Clearing Calls: Calls can be cleared manually using the receiver's control keys or automatically after a set display time.
5. Adjusting Settings: Use the touchable keys (Menu, Home, Square, Triangle Up, Triangle Down) to navigate through the settings menu.
   • Menu Key: Accesses system settings.
   • Home Key: Returns to the main display.
   • Square Key: Confirms selections.
   • Triangle Up/Down Keys: Adjust values or navigate options.
6. Display Time: The duration a call number remains on the screen can be set from 1 to 99 seconds. Setting it to '00' provides an unlimited display time until manually cleared.
7. Music Length: The length of the prompt music can be adjusted from 1 to 15 units, where one unit typically corresponds to 2 seconds.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the display screen and casing. Avoid using abrasive cleaners or solvents.
• Power Supply: Always use the original power adapter provided with the device.
• Antenna Care: Handle the antenna gently to prevent damage.
• Environmental Conditions: Keep the device in a dry environment and avoid exposure to extreme temperatures or direct sunlight.
• Battery: The device includes an internal battery. No user maintenance is required for the battery.

7. Troubleshooting

• No Display/Power:
      - Ensure the power adapter is securely connected to both the receiver and a working power outlet.
• No Signal from Call Button:
      - Verify that the call button is paired correctly with the receiver.
      - Check the distance between the call button and the receiver; ensure it's within the effective range.
      - Ensure the receiver's antenna is fully extended.
• Incorrect Number Displayed:
      - Re-pair the call button to ensure correct registration.
• No Sound/Voice Report:
      - Check the volume settings on the receiver.
      - Ensure the music and voice report functions are enabled in the settings.
• Interference:
      - If experiencing frequent signal loss or erratic behavior, try relocating the receiver or call buttons away from potential sources of electromagnetic interference.

8. User Tips

No specific user tips are available from customer reviews or Q&A at this time. However, for optimal performance:

• Regularly test all call buttons to ensure they are functioning and paired correctly.
• Place the receiver in a visible location for staff and ensure the volume is appropriate for the environment.
• Consider the layout of your establishment when placing call buttons to maximize convenience for customers and minimize signal obstruction.

9. Warranty and Support

9.1 Warranty

SINGCALL provides a 1-month replacement warranty and 12-month maintenance warranty for the APE1200 display receiver. Items can be replaced during the first month or maintained for the first year from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use.

9.2 Support

For technical assistance, troubleshooting, or warranty claims, please contact SINGCALL customer support through your original point of purchase. When contacting support, please have your product model number (APE1200) and purchase details ready.

10. Certifications

The SINGCALL APE1200 Wireless Paging System Display Receiver complies with the following international standards:

• CE Certification: Conforms with health, safety, and environmental protection standards for products sold within the European Economic Area.
• FCC Certification: Complies with the standards of the Federal Communications Commission for electronic products in the United States.
• RoHS Compliance: Restricts the use of specific hazardous materials in electronic products.