1. Introduction
The R69 Plus Android14 TV Box is a high-performance media player designed to transform your television into a smart entertainment hub. Featuring an Allwinner H728 Octa-core ARM Cortex A55 processor, WiFi 6, Bluetooth 5.0, and a 1000M Ethernet port, it supports Ultra HD 8K video playback and runs on the Android 14 operating system. This manual provides essential information for setting up, operating, and maintaining your device.
2. Package Contents
Please check the box for the following items:
- R69 Plus Android14 TV Box
- Power Supply (DC 5V, 2A)
- HD Cable (HDMI)
- Remote Control
- User Manual
3. Setup Guide
3.1 Connecting Your TV Box
Before powering on, ensure all connections are secure.
- Power Connection: Connect the provided power adapter to the DC 5V port on the TV Box and then plug it into a wall outlet.
- HDMI Connection: Use the supplied HD Cable to connect the HDMI port on the TV Box to an HDMI input port on your television. Select the corresponding HDMI input on your TV.
- Network Connection (Optional):
- Wired: For a stable and high-speed connection, connect an Ethernet cable from your router to the 1000M Ethernet port on the TV Box.
- Wireless: The device supports Wi-Fi 6 (2.4GHz and 5.8GHz). You can configure this after initial boot-up.
- USB Devices (Optional): Connect USB storage devices, keyboards, mice, or other peripherals to the available USB 2.0 or USB 3.0 ports.
- Optical Audio (Optional): For high-quality audio output to a sound system, connect an optical cable to the OPTICAL (SPDIF) port.
- SD Card (Optional): Insert a TF Card (MicroSD) into the SD Card slot for expanded storage.
3.2 Initial Power On
After connecting all necessary cables, plug the power adapter into an electrical outlet. The TV Box should automatically power on. If not, press the power button on the remote control or the device itself (if available). Follow the on-screen instructions for initial setup, including language selection and network configuration.
4. Operating Instructions
4.1 Basic Navigation
Use the provided remote control to navigate the Android 14 interface. The directional buttons allow you to move between icons and menus, while the 'OK' button selects items. The 'Back' button returns to the previous screen, and the 'Home' button takes you to the main launcher.
4.2 Network Configuration
- Wi-Fi: Go to Settings > Network & Internet > Wi-Fi. Select your desired network, enter the password, and connect. The R69 Plus supports Wi-Fi 6 for faster speeds and lower latency.
- Ethernet: If an Ethernet cable is connected, the device should automatically detect and use the wired network.
4.3 Media Playback
The R69 Plus supports a wide range of media formats and resolutions, including Ultra HD 8K. You can play media from connected USB drives, SD cards, or streaming apps.
- 8K Video: Enjoy stunning 8K resolution content for an immersive viewing experience.
- HDR10: High Dynamic Range 10 technology enhances picture quality with more vivid colors and greater contrast.
- 3D Display: Experience powerful 3D display capabilities for compatible content.
4.4 External Storage & Peripherals
The TV Box supports TF cards up to 128GB and various USB storage devices. You can also connect Bluetooth devices like gamepads, headphones, or speakers using Bluetooth 5.0.
4.5 System Updates
The R69 Plus supports OTA (Over-The-Air) updates and system upgrades. It is recommended to keep your device updated to the latest software version for optimal performance and security. Check for updates in the device settings.
5. Maintenance
- Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
- Ventilation: Ensure the TV Box is placed in a well-ventilated area to prevent overheating. Do not block any ventilation openings.
- Power Off: When not in use for extended periods, it is advisable to power off the device and unplug it from the power source.
- Avoid Liquids: Keep the device away from water and other liquids to prevent damage.
6. Troubleshooting
- No Power:
- Check if the power adapter is securely connected to the TV Box and the power outlet.
- Ensure the power outlet is functional.
- No Display on TV:
- Verify the HDMI cable is correctly connected to both the TV Box and the TV.
- Ensure your TV is set to the correct HDMI input source.
- Try a different HDMI cable or TV port.
- Remote Control Not Responding:
- Check and replace the batteries in the remote control.
- Ensure there are no obstructions between the remote and the TV Box.
- Network Connection Issues:
- Wi-Fi: Restart your router and the TV Box. Re-enter the Wi-Fi password in settings.
- Ethernet: Check the Ethernet cable connection. Ensure your router is working correctly.
- Apps Crashing or Freezing:
- Close and reopen the app.
- Clear the app's cache and data in Settings > Apps.
- Restart the TV Box.
- Ensure the system software is up to date.
7. Specifications
| Category | Parameter | Details | ||
|---|---|---|---|---|
| Basic Parameters | Chipset | Allwinner H728 | ||
| Architecture | Octa-core ARM Cortex A55 | |||
| GPU | Mali G57-MC1 | |||
| Memory & Storage | RAM Capacity | 4GB (2GB Optional) | ||
| ROM Capacity | 32GB (16/64GB Optional) | |||
| External Storage | USB Storage Devices | Supported | ||
| Software | OS Version | Android 14 | ||
| Language | Multi-Language | |||
| Multimedia | Video Decoder | H265 Main10@L5.1 up to 4K@60fps or 8K@24fps | ||
| VP9 up to 4K @ 60fps | ||||
| H.264 BP/MP/HP@L4.2 up to 4K@30fps | ||||
| Multi-format 1080p@60fps video playback (VP8, MPEG1/2, MPEG4, AVS+/AVS JIZHUN) | ||||
| Video Encoder | H.264 up to 4K @ 25fps | |||
| MJPEG up to 4K @ 15fps | ||||
| JPEG up to 8K x 8K resolution | ||||
| Audio Formats | MP3, AAC, WMA, FLAC, Ogg | |||
| Image Formats | HD JPEG, BMP, GIF, PNG, TIF | |||
| Network Service | Wi-Fi Type | IEEE802. a/b/g/n/ac/ax (Wi-Fi 6) | ||
| Wi-Fi Frequency | 2.4GHZ ~ 5.8GHZ | |||
| Wi-Fi Antenna | Inside antennas | |||
| Bluetooth | Bluetooth Version | BT5.0+ | ||
| Interface | Charge Port | DC 5V-3A | ||
| Video Output | 1* 4K 2K Output, HD 2.0a | |||
| Audio Output | AUDIO OUT, 1* SPDIF (Optical) | |||
| Ethernet | 1000M | |||
| USB Ports | 1* USB 2.0 + 1* USB 3.0 | |||
| TF Card Slot | 1* SD Card (External memory) | |||
| Other Features | System Update | KEY (Update key), OTA Update, System Upgrade | ||
| RTC | Optional | |||
8. User Tips
- For the best streaming experience, especially with 8K content, use a wired Ethernet connection if possible.
- Consider connecting a wireless keyboard and mouse for easier navigation and text input, particularly when using web browsers or productivity apps.
- Regularly check for system updates to ensure you have the latest features and security patches.
- If you experience performance issues, try clearing the cache of frequently used applications.
- Utilize the USB 3.0 port for faster data transfer when connecting external hard drives or high-speed USB sticks.
9. Warranty and Support
For warranty information and technical support, please refer to the documentation provided by your retailer or contact the manufacturer directly. Keep your proof of purchase for any warranty claims.
