EMASTIFF W7B Smart Home Alarm System User Manual

1. Introduction

This user manual provides comprehensive instructions for the installation, operation, and maintenance of your EMASTIFF W7B Smart Home Alarm System. This system is a dual-network security solution utilizing both Wi-Fi and cellular (GSM/4G) connectivity, designed to provide robust home security.

The system supports up to 100 wireless sensors, 10 remote tags, and 10 RFID tags, offering flexible customization for various security needs. It integrates with the Tuya Smart Life app for convenient remote control and monitoring.

2. Setup

2.1 Before You Begin

For a successful setup, please ensure the following:

• If using a 4G SIM card, verify that your wireless service provider's 2G network is available in your country. If not, consider a 4G cellular communicator hub.
• For Wi-Fi models, select a 2.4GHz Wi-Fi network. The hub does not support 5GHz Wi-Fi.
• Your Wi-Fi password must not contain spaces or other special characters.
• Place the hub as close as possible to your router.
• A minimum upload speed of 2Mbps is recommended for optimal performance.
• Disable AP isolation in your router settings.

2.2 What You Need

To set up and use the Alarm System, you will need:

• An iPhone or Android phone.
• The Smart Security System app (downloadable via QR code or app store).
• An unused indoor power outlet.
• A regular SIM card supporting 2G/GSM (for 2G version) or 4G network (for 4G version).
• A Wi-Fi 802.11 b/g/n (2.4GHz) network connection (for Hub cellular + Wi-Fi only).

2.3 Installing the SIM Card

1. Press and slide the back cover in the OPEN direction and lift it up.
2. Plug your SIM card into the designated slot.
3. Close the cover, press, and slide it in the LOCK direction to secure it.

Important: Ensure the SIM card is inserted when the hub is off and that its security code is deactivated. If the cellular icon remains gray or shows 'X', the hub is not connected to the network.

2.4 Adding Your Hub to the App

Upon downloading and installing the Smart Security System app, follow the on-screen prompts to register and log in. Then, proceed to add your hub using one of the following methods:

2.4.1 Smartlink Configuration

1. In the app, tap "Add Device" or "+", select "Security & Sensor", and then "Alarm".
2. On your hub, tap "√" to go to "Wi-Fi" > "Smartlink Configure". Ensure your device is in SmartLink mode with the LED blinking rapidly.
3. In the app, tap "Confirm indicator rapidly blink", choose your local 2.4GHz Wi-Fi network, and input the password.
4. Wait for the configuration to finish, then tap "Done".

2.4.2 SoftAP Mode (if Smartlink fails)

1. Change the hub to Soft AP mode if Smartlink configuration fails.
2. In the app, tap "AP Mode" on the "Add Device" page.
3. On your hub, tap "√" to go to "Wi-Fi" > "SoftAP Configure". Ensure your device is in SoftAP mode with the LED blinking slowly.
4. In the app, tap "Confirm indicator slowly blink", choose your local 2.4GHz Wi-Fi network, and input the password.
5. Tap "Confirm" > "Go to Connect", then choose the Wi-Fi hotspot named "Smartlife-XXXX" in your phone's Wi-Fi list.
6. Return to the app and wait for the Wi-Fi configuration to finish, then tap "Done".

After successful configuration, you may tap "Share Device" to share your hub with family members.

2.5 Adding Accessories

The system supports up to 100 wireless detectors, 10 remote tags, and 10 RFID tags. To add an accessory:

1. On the app's home page, tap "Accessories" > "Add".
2. Follow the on-screen instructions to trigger your accessory for pairing.

The following video demonstrates the pairing process for various accessories:

2.5.1 Pairing a Remote Tag by Panel

1. Go to "Menu" > "Parts" > "Remote" > "Add" and enter.
2. Enter a digit (0-9) to designate a unique number for the remote tag.
3. The hub will show "Synchronizing" and enter pairing mode.
4. Press any button on the remote tag to send a transmission signal.
5. "Learning OK" will be shown upon successful pairing.

2.5.2 Pairing a Wireless Sensor by Panel (Door/Window Sensor or PIR Motion Detector)

1. Go to "Menu" > "Parts" > "Detector" > "Add" and enter.
2. Scroll to ▲ and tap ▲ to select the desired Zone Name (e.g., "Doorbell").
3. Scroll to ▲ and tap ▲ to select the desired Zone Mode (Type):
   • Normal: Sensors activate in Arm or HOME Mode. Recommended for door/window sensors.
   • 24 Hours: Sensors activate the alarm regardless of arming status.
   • Delay: Triggers alarm after a set delay. Recommended for primary entryways.
   • Home: Sensors activate only in Arm mode. Recommended for PIR motion detectors.
   • 24 Hours Silent: Same as 24 Hours but without sound.
   • Close: Disables the zone.
4. Scroll to ▲ and use the keypad to enter the Zone Number (0-89). Tap ▲ to backspace. The Zone Number must be unique.
5. Select "√". "Synchronizing" will be shown.
6. Trigger the wireless sensor to send a transmission signal to the panel.
7. "Learning OK" will be shown upon successful pairing.

2.5.3 Pairing an RFID Tag by Panel

1. Go to "Menu" > "Parts" > "RFID" > "Add" and enter.
2. Enter a digit (0-9) to designate a unique number for the RFID tag.
3. The hub will show "Synchronizing" and enter pairing mode.
4. Tap the RFID Tag on the RFID read zone of your panel.
5. "Learning OK" will be shown upon successful pairing.

2.5.4 Pairing a Wireless Siren by Panel

1. Press and hold the SET button of the siren until you hear two beeps. The siren will enter sniffer mode, and the light ring will blink quickly.
2. Press "√" button on the panel within 6 seconds. The panel shows "Learn Signal Sent" and sends a transmission signal to the siren.
3. The siren will give four beeps for successful indication.

3. Operating Your System

3.1 System Overview

The Smart Hub is the central unit of your alarm system, featuring a display, keypad, and speaker for voice prompts and alarms.

• Display Window: Shows system status, time, alarm information, menus.
• Speaker: Provides voice prompts and alarm sounds.
• RFID Tag Reader Zone: Tap RFID tags here to arm and disarm the system.
• Keypad: Used for arming, disarming, setting, and entering passcodes.

• Regular SIM Card Slot: Insert your SIM card here.
• Siren Port: Connect the siren cable.
• Backup Battery ON/OFF: Switch to ON to activate the built-in backup battery.
• Microphone: For monitoring and two-way talking.
• EOLR Hardwired Zones Connections: For connecting wired sensors.
• Power Port (Type-C): Plug in the power cable.

3.2 Home Screen and Status Bar

The home screen displays essential information. The status bar icons provide quick insights into the hub's status:

3.3 Arm/Disarm Status

The system has three security levels:

• ▲ Away Arm: Use when no one is home. All sensors are monitored. The alarm sounds if a door/window opens or motion is detected.
• ▲ Home Arm: Use when you're home and want security. Normal and Delay sensors are monitored, but interior sensors are not. The alarm sounds if a door/window opens.
• ▲ Disarm: Use when you don't want security. No sensors are monitored, except 24-HOUR sensors.

3.4 How to Arm and Disarm

You can arm and disarm your system using the following methods:

• Entering your passcode on the panel.
• Pressing the Arm/Stay Arm/Disarm icons on the panel.
• Tapping an RFID Tag on the panel.
• Using a remote tag.
• Using the Smart Security System app.

When arming, the panel will display a countdown (Exit Delay) before the alarm is fully armed. When disarming, you must do so before the Entry Delay expires to prevent an alarm.

3.5 Auto Schedule

You can set an arm and disarm schedule for automatic operation:

1. Go to "Menu" > "Timer" > "Arm Schedule/Disarm Schedule".
2. Scroll to ▲ and enter the daily arm/disarm time (in 24-hr format), tap ▲ to backspace.
3. Scroll to ▲ and tap ▲ to toggle 'on' to enable the schedule.
4. Press "√" to save your schedule.

3.6 Making a Call on Panel

On the home screen, tap any digit to enter the dialing screen, enter the number, then tap "√" to dial. Calls will be canceled if the cellular network is not registered, the system is armed, or in voice alarming mode.

Keypad Commands during a call:

To set up to five phone numbers for alarm calls, go to "Menu" > "Call-Phone Number".

3.7 Voice Control

The EMASTIFF W7B system supports voice control via Amazon Alexa and Google Assistant, allowing you to arm or disarm your system using voice commands.

4. Maintenance

4.1 Battery Backup

The Smart Hub includes a built-in backup battery (3.7V, 500mAh Rechargeable Lithium Battery) that provides power for over 3 hours in case of electrical outage. The battery icon on the display shows the charge level. If the backup battery is very low, the icon turns red, and low battery notifications will be sent to registered phone numbers. A full charge takes 8 to 12 hours.

4.2 Sensor Battery Replacement

Regularly check the battery status of your wireless sensors. Replace batteries as needed to ensure continuous protection.

• Door/Window Sensor: Uses CR2032 3V battery.
• PIR Motion Sensor: Uses 2*AA batteries or a 9V battery.
• Remote Control: Uses 12V27A or CR2032 3V battery.

4.3 Cleaning

Wipe the hub and sensors with a soft, dry cloth. Do not use liquid cleaners or abrasive materials, as they may damage the devices.

5. Troubleshooting

• No Cellular Network Connection: If the gray cellular icon or 'X' is always shown, ensure the SIM card is properly inserted (when the hub is off) and its security code is deactivated.
• Wi-Fi Connection Issues: Ensure you are connecting to a 2.4GHz Wi-Fi network. Avoid spaces or special characters in your Wi-Fi password. Place the hub close to your router. Disable AP isolation in your router settings.
• Slow Performance: A slow network speed (below 2Mbps upload) can affect hub performance.
• Hardwired Zone Supervision: If using EOLR (End of Line Resistor) for hardwired zones, ensure it is at the end of the loop for proper supervision. Otherwise, the system may not respond to an open circuit.
• Factory Reset Issues: The Smart Hub cannot be reset if it is locked. A factory reset will delete all paired accessories and event logs.
• App Notifications: Ensure the app has permission to receive notifications on your smartphone, especially for notifications, to receive timely alerts.
• European Plug: If you require a European plug, please ensure the correct variant is selected during purchase.

6. Specifications

7. User Tips

• Regularly Check Connectivity: Periodically verify that both Wi-Fi and cellular connections are active and strong for uninterrupted security.
• Battery Maintenance: Keep an eye on the backup battery status of the main hub and replace sensor batteries promptly when low to avoid service interruptions.
• App Permissions: Ensure the Smart Security System app has all necessary permissions on your smartphone, especially for notifications, to receive timely alerts.
• Language Settings: The system supports 11 languages. You can change the hub language via "Menu > Settings > Language" to suit your preference.
• Scheduled Arm/Disarm: Utilize the scheduled arm/disarm feature for consistent security routines, such as arming when you leave for work and disarming when you return.

8. Warranty and Support

For detailed warranty information and technical support, please refer to the official product documentation or contact EMASTIFF customer service.

A comprehensive user manual in PDF format is available for download: EMASTIFF W7B User Manual (PDF).