1. Introduction
The MOES Tuya Matter WiFi Smart Thermostat (Model: WHT-S02) is an advanced temperature control device designed to integrate seamlessly into your smart home ecosystem. Supporting Matter, Tuya, Apple HomeKit, Alexa, Google Assistant, and SmartThings, this thermostat offers versatile control over your water heating, electric heating, or gas boiler systems. Its sleek glass panel design, weekly programming, ECO mode, and safety features ensure comfort, energy efficiency, and peace of mind.
MOES Matter Smart Thermostat compatible with multiple smart home platforms.
2. What's in the Box
Please check the package contents upon unboxing to ensure all items are present:
- Thermostat (1 pc)
- Screws (2 pcs)
- User Guide (1 pc)
- Floor Sensor (1 pc) - Included only with the GB (Electric Heating) version.
Package contents of the MOES Matter Smart Thermostat.
3. Technical Specifications
| Model | WHT-S02 |
| Current Load | 5A (Water Heating, Water/Gas Boiler), 16A (Electric Heating) |
| Sensor | NTC3950, 10K |
| Accuracy | ±1°C |
| Set Temperature Range | 5-35°C |
| Room Temperature Range | 5-70°C |
| Display Temperature Range | 5 ~ 70°C |
| Ambient Temperature | 0~ 45°C |
| Ambient Humidity | 5 ~ 95 % RH (Non Condensing) |
| Storage Temperature | -5~ 45°C |
| Power Consumption | <1.5W |
| Timing Error | < 1% |
| Dimensions | 88.0mm x 88.0mm x 25.1mm (3.46in x 3.46in x 0.99in) |
| Installation Box | 86*86mm Square or European 60mm Round Box |
| Wire Terminals | 2 x 1.5 mm², 1 x 2.5 mm² |
Dimensions and installation box details for the thermostat.
4. Installation
Important Safety Information:
- Always disconnect power at the circuit breaker before installing or servicing the thermostat.
- Installation should be performed by a qualified electrician.
- Ensure wiring complies with local electrical codes and regulations.
The MOES Smart Thermostat comes in three versions (GA, GB, GC) tailored for different heating systems. Please identify your thermostat version and heating type before proceeding with installation.
Three versions of the thermostat for different heating types.
Wiring Diagrams:
Refer to the back of your thermostat for the specific wiring terminals. The terminals are typically labeled L (Live), N (Neutral), LOAD (1, 2), and NTC (3, 4).
GA Version (Water Heating / Gas Boiler - Max 5A)
- Connect the Live wire from your power supply to terminal 'L'.
- Connect the Neutral wire from your power supply to terminal 'N'.
- Connect the load wires (from your water heating system or gas boiler) to terminals '1' and '2'.
- If using an external temperature sensor, connect its wires to terminals '3' and '4' (NTC).
The video demonstrates the GA installation from 0:11 to 0:20.
GB Version (Electric Heating - Max 16A)
- Connect the Live wire from your power supply to terminal 'L'.
- Connect the Neutral wire from your power supply to terminal 'N'.
- Connect the load wires (from your electric heating system) to terminals '1' and '2'.
- Connect the Floor Sensor wires (if included and used) to terminals '3' and '4' (NTC).
The video demonstrates the GB installation from 0:21 to 0:33.
GC Version (Dry Contact Boiler - Max 5A)
- Connect the Live wire from your power supply to terminal 'L'.
- Connect the Neutral wire from your power supply to terminal 'N'.
- Connect the dry contact wires (from your boiler) to terminals '1' and '2'.
- If using an external temperature sensor, connect its wires to terminals '3' and '4' (NTC).
The video demonstrates the GC installation from 0:34 to 0:42.
Mounting the Thermostat:
- After wiring, carefully push the thermostat's base unit into the wall-mounted installation box.
- Secure the base unit with the provided screws.
- Attach the front panel of the thermostat to the base unit.
- Restore power at the circuit breaker.
Watch the full installation process in the video below:
Video demonstrating the installation and app configuration for the MOES Matter Smart Thermostat.
5. App Configuration
The MOES Smart Thermostat supports both the MOES/Tuya Smart Life app and Apple Home for configuration and control.
5.1 MOES / Tuya Smart Life App Configuration
- Ensure your thermostat is powered on.
- Open the MOES or Tuya Smart Life app on your smartphone.
- Tap the '+' icon to add a new device.
- Scan the QR code located on the back of the thermostat's main unit (visible when detached from the wall plate).
- Follow the on-screen prompts to complete the device pairing. The app will search for and link the device.
- Once linked, you can control the thermostat and set schedules via the app.
The video demonstrates MOES App configuration from 0:57 to 1:04.
5.2 Apple Home App Configuration
For Apple HomeKit integration, you will use the Matter setup code.
- Ensure your thermostat is powered on.
- Open the Apple Home app on your iOS device.
- Tap the '+' icon, then select "Add Accessory".
- Choose "Scan Setup Code" or "Hold iPhone Near Accessory".
- Scan the Matter setup QR code located on the back of the thermostat's main unit. Alternatively, manually enter the 8-digit setup code (e.g., 1396-693-7057 as shown in the video).
- Follow the on-screen instructions to add the thermostat to your home and assign it to a room.
The video demonstrates Apple Home App configuration from 1:05 to 1:18.
The thermostat integrates with major smart home platforms.
6. Operating Instructions
6.1 APP Remote Control
Control your thermostat from anywhere using the MOES/Tuya Smart Life app or your preferred Matter-compatible smart home app (Apple Home, Google Home, Alexa, SmartThings). Adjust temperature, set schedules, and monitor your heating system remotely.
Remote control via smartphone app.
6.2 Voice Control
Integrate with voice assistants like Alexa, Google Assistant, or Siri for hands-free control. Simply use commands such as "Alexa, set the thermostat to 22 degrees" or "Hey Google, turn on the heating."
Control your thermostat using voice commands.
6.3 Weekly Programmable Function
The thermostat supports flexible weekly programming (5+2, 6+1, or 7-day schedules) with up to 6 time-modes daily. This allows you to customize your heating schedule to match your lifestyle and optimize energy usage.
Set custom heating schedules for each day of the week.
6.4 ECO Mode
Activate ECO Mode via the app to automatically adjust the heating temperature to an energy-saving setting. This feature can help reduce your electricity bills by up to 20%.
ECO Mode for energy efficiency.
6.5 Child Lock Function
Prevent accidental changes or misuse by activating the Child Lock function through the app. This disables manual controls on the thermostat, ensuring safety and preventing energy waste.
Child Lock function for safety.
6.6 Temperature Calibration
If there's a discrepancy between the displayed temperature and the actual room or floor temperature, you can calibrate the thermostat via the app to ensure accurate readings and optimal comfort.
Temperature calibration settings.
6.7 High/Low Temperature Protection
The thermostat includes protection features to prevent extreme temperatures. High temperature protection automatically turns off heating when a set peak is reached, while low temperature protection activates heating if the temperature drops too low, maintaining a safe and comfortable environment.
Protection against extreme temperatures.
6.8 Adjustable Backlight Brightness
Customize the display's backlight brightness from 0% to 100% to suit your preference and environment, ensuring clear visibility day or night without disturbing your sleep.
Adjustable backlight brightness for comfort.
7. Smart Home Integration
The MOES Matter WiFi Smart Thermostat is designed for broad compatibility, allowing it to work with various smart home platforms and devices.
7.1 Multiple Platform Support
Leveraging the Matter protocol, this thermostat breaks down barriers between different smart home ecosystems. It is compatible with:
- Google Home
- Amazon Alexa
- Apple HomeKit
- Samsung SmartThings
- Tuya Smart Life App
- MOES App
The thermostat integrates with major smart home platforms.
7.2 Smart Linkage
Create advanced automations by linking your thermostat with other smart devices. For example, combine it with a smart human presence sensor and smart bulbs to adjust lighting and temperature automatically when someone enters or leaves a room.
Example of smart linkage with other devices.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Thermostat not powering on. | No power supply; incorrect wiring. | Check circuit breaker. Verify wiring connections (L, N) are secure and correct according to your heating system type. |
| Cannot connect to Wi-Fi or app. | Incorrect Wi-Fi password; weak signal; thermostat not in pairing mode; router issues. | Ensure correct Wi-Fi password. Move thermostat closer to router. Put thermostat into pairing mode (refer to app instructions). Restart router. Ensure 2.4GHz Wi-Fi network is used. |
| Temperature reading seems inaccurate. | Sensor calibration needed; external factors affecting sensor. | Use the Temperature Calibration feature in the app to adjust the reading. Ensure the thermostat is not exposed to direct sunlight or drafts. |
| Thermostat not responding to manual touch. | Child Lock function is active. | Deactivate the Child Lock function via the MOES/Tuya Smart Life app. |
| Heating system not turning on/off as scheduled. | Incorrect schedule settings; thermostat not in auto mode; wiring issue. | Review your weekly programming schedule in the app. Ensure the thermostat is set to automatic mode. Check wiring connections to the heating system. |
9. User Tips
- Leverage Matter: Take full advantage of Matter compatibility to integrate your thermostat with all your preferred smart home platforms (Apple Home, Google Home, Alexa, SmartThings) for a unified control experience.
- Optimize Schedules: Utilize the weekly programmable function to create detailed heating schedules that align with your daily routine, maximizing comfort and energy savings.
- Energy Saving: Regularly use the ECO Mode to automatically adjust temperatures for optimal energy efficiency, helping to reduce your electricity bills.
- Child Safety: If you have children, activate the Child Lock function via the app to prevent unintended changes to your heating settings.
- Accurate Readings: If you notice any temperature discrepancies, use the in-app temperature calibration feature to fine-tune the thermostat's sensor for precise control.
10. Safety Information
- This device is intended for indoor use only.
- Do not expose the thermostat to water or excessive humidity.
- Clean the device with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Do not attempt to disassemble or repair the thermostat yourself. Refer to qualified service personnel.
- Keep packaging materials away from children.
- Ensure proper ventilation around the thermostat to prevent overheating.
11. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official MOES website or contact your local distributor. Keep your purchase receipt as proof of purchase.
