1. Introduction
Welcome to the HillMiles MilePort 1 Electric Bike user manual. This manual provides essential information for the safe and efficient operation, maintenance, and care of your new electric bicycle. Please read this manual thoroughly before your first ride and keep it for future reference.
The HillMiles MilePort 1 is a versatile folding electric bike designed for urban commuting and recreational use. It features a 250W motor, a 36V 13Ah removable battery, 20*3.0-inch fat tires, and a Shimano 7-speed transmission, offering a comfortable and efficient riding experience.
2. Safety Information
⚠ Disclaimer: Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
- Always wear a helmet and appropriate safety gear when riding.
- Familiarize yourself with local traffic laws and regulations regarding electric bicycles.
- Perform a pre-ride inspection before each use, checking brakes, tires, battery, and lights.
- Do not ride under the influence of alcohol or drugs.
- Avoid riding in adverse weather conditions (heavy rain, snow, ice) or on slippery surfaces.
- Ensure the battery is securely locked in place before riding.
- Do not modify the bike's electrical system or components.
- Keep hands and feet clear of moving parts.
- The maximum load capacity for the bike is 120kg (265 lbs). The recommended load for the rear seat is 55lb.
3. Setup and Assembly
Your HillMiles MilePort 1 electric bike comes mostly pre-assembled. Follow these steps for final setup:
- Unfolding the Bike: Carefully unfold the frame, handlebar stem, and pedals. Ensure all quick-release levers and safety latches are securely fastened. Refer to the dimensions diagram below for an overview of the bike's size.
- Handlebar Adjustment: Adjust the handlebar height and angle for a comfortable riding position. Tighten all fasteners securely.
- Seat Post Adjustment: Adjust the seat post height so your feet can comfortably touch the ground when stopped. Ensure the quick-release lever is fully tightened.
- Tire Inflation: Check tire pressure and inflate to the recommended PSI (usually indicated on the tire sidewall). The 20*3.0-inch fat tires are designed for various terrains.
- Brake Check: Test both front and rear mechanical disc brakes to ensure they are functioning correctly.
- Battery Installation & Charging:
The 36V 13Ah battery is removable for convenient charging. Insert the battery into its compartment and ensure it clicks into place. Use the provided charger to fully charge the battery before your first ride. Charging time is typically 5-7 hours.


4. Operating Instructions
The MilePort 1 offers both pedal-assist and pure electric modes for a flexible riding experience.
4.1 Power On/Off
- To turn on the bike, press and hold the power button on the LED display for a few seconds.
- To turn off the bike, press and hold the power button again.
4.2 Riding Modes
- Pedal Assist System (PAS): The motor provides assistance as you pedal. You can typically adjust the level of assistance via the display. The PAS range is 80-100km.
- Pure Electric Mode: Use the throttle (if equipped) to propel the bike without pedaling. The pure electric range is 60-80km.
4.3 Gear Shifting
Your bike is equipped with a Shimano 7-speed derailleur. Use the shifter on the handlebars to change gears according to terrain and desired speed. Shift smoothly to avoid strain on the drivetrain.

4.4 Lighting System
The bike features an LED headlight and brake light for high visibility. To turn the lights on or off, hold the '+' button on the display for 3 seconds.

4.5 Phone Mount
A sturdy phone mount is included for convenient navigation or communication during your ride. Pull down to place your phone. Press the buckle to fix the phone, and press the key to unlock the clamp arm.

4.6 Folding the Bike
The MilePort 1 is designed to be foldable and portable. Follow the specific folding mechanism instructions provided with your bike to save space and transport it easily.

5. Maintenance
Regular maintenance ensures the longevity and safe operation of your HillMiles MilePort 1.
- Cleaning: Clean the bike regularly with a damp cloth. Avoid high-pressure washing directly on electrical components.
- Lubrication: Lubricate the chain and other moving parts periodically with bicycle-specific lubricant.
- Brakes: Inspect brake pads for wear and replace them when necessary. Ensure brake levers are responsive and cables are not frayed.
- Tires: Check tire pressure before each ride. Inspect tires for cuts, punctures, or excessive wear.
- Battery Care: Store the battery in a cool, dry place. Avoid fully discharging the battery for extended periods. Charge it at least once every two months if not in use.
- Fasteners: Periodically check all bolts, nuts, and quick-release levers for tightness.
- Professional Service: For complex repairs or electrical issues, consult a qualified bicycle mechanic or the HillMiles service center.
6. Troubleshooting
Here are some common issues and their potential solutions:
- Bike Not Turning On:
- Check if the battery is fully charged and properly seated.
- Ensure the power button on the display is pressed correctly. - Motor Not Assisting:
- Verify the battery level.
- Check if the PAS level is set above zero.
- Ensure all electrical connections are secure. - Battery Not Charging:
- Confirm the charger is properly connected to both the battery and the power outlet.
- Check for any damage to the charger or battery port.
- Ensure the power outlet is functional. - Brakes Squealing or Ineffective:
- Inspect brake pads for wear or contamination (oil/grease). Clean or replace as needed.
- Adjust brake cable tension. - Gears Not Shifting Smoothly:
- Check for proper lubrication of the chain and derailleur.
- Inspect the derailleur for damage or misalignment.
- Adjust shifter cable tension.
If you encounter issues not listed here or cannot resolve a problem, please contact customer support.
7. Specifications
The following table details the technical specifications of the HillMiles MilePort 1 Electric Bike:

| Category | Detail |
|---|---|
| Brand | HillMiles |
| Type | Electric Bike |
| Model | MilePort 1 |
| Motor | 250W Brushless |
| Max Speed | 25km/h (<25km/h) |
| Pure Electric Range | 60-80km |
| PAS Range | 80-100km (31-60 km per power) |
| Waterproof Rating | IPX4 |
| Shock Absorber | Front fork suspension |
| Brake | Mechanical disc brake |
| Transmission | Shimano 7-speed |
| Battery | 36V 13AH |
| Charging Time | 5-7 hours |
| Tire | 20*3.0-inch |
| Maximum Load | 120kg (265 lbs) |
| Headlight | LED |
| Display | LED |
| Product Weight | 28.5kg (62 lbs) |
| Product Size (L x W x H) | 170.5 x 61 x 116cm (69 x 24 x 45.7 inches) |
| Folded Size (L x W x H) | 90 x 37 x 73cm (35 x 14.6 x 28.7 inches) |
| Certification | CE |
| Rated Passenger Capacity | One Seat |
8. User Tips
- Battery Management: For optimal battery life, avoid completely draining the battery. Charge it regularly, especially if storing the bike for an extended period.
- Tire Pressure: Maintain correct tire pressure for a comfortable ride and to prevent punctures. The fat tires provide good shock absorption, but proper inflation is key.
- Folding Convenience: Practice folding and unfolding the bike a few times to become proficient. This will make transport and storage much easier.
- Safety First: Always prioritize safety. Perform quick checks before each ride and be aware of your surroundings.
- Adapt to Terrain: The 20*3.0-inch anti-puncture fat tires and front fork suspension make the MilePort 1 suitable for various terrains, including city roads, mountain roads, sand roads, and snow roads. Adjust your riding style and speed accordingly.


9. Warranty and Support
HillMiles provides a limited warranty for the MilePort 1 Electric Bike against manufacturing defects. Please refer to the warranty card included with your purchase for specific terms and conditions, including coverage period and exclusions.
For technical support, warranty claims, or spare parts, please contact your authorized HillMiles dealer or the customer service department. Keep your purchase receipt and serial number handy when contacting support.





