Tanix W2 Smart TV Box User Manual

1. Introduction

The VONTAR Tanix W2 Smart TV Box is a high-performance media player designed to transform your television into a smart entertainment hub. Powered by Android 11.0 and an Amlogic S905W2 Quad Core 64bit Cortex A35 processor, it offers seamless streaming, gaming, and app usage. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.

2. Package Contents

Please check the box for the following items:

• 1 x Tanix W2 TV Box
• 1 x Remote Control
• 1 x Power Supply (DC 5V, 2A)
• 1 x HD Cable (HDMI)
• 1 x User Manual
• 1 x Keyboard (Optional, depending on purchase variant)

3. Setup Guide

3.1 Connecting Your TV Box

1. Connect to TV: Use the provided HD cable to connect the HDMI port on the TV Box to an HDMI input port on your television.
2. Connect to Power: Plug the power adapter into the DC port on the TV Box, then plug the adapter into a wall outlet.
3. Connect to Network (Optional):
   • Wired Connection: Connect an Ethernet cable from your router to the LAN port on the TV Box.
   • Wireless Connection: The device supports 2.4G & 5G Dual Wifi. You will configure this during the initial setup on screen.
4. Connect Peripherals (Optional): Insert USB devices (e.g., keyboard, mouse, USB drive) into the USB 2.0 or USB 3.0 ports. Insert a TF card into the TF CARD slot for expanded storage.

3.2 Initial Power On and Configuration

Once all connections are made, the TV Box should power on automatically or by pressing the power button on the remote control. Follow the on-screen instructions for initial setup:

• Language Selection: Choose your preferred language.
• Network Setup: If not using a wired connection, select your Wi-Fi network and enter the password.
• Google Account: Sign in with your Google account to access the Google Play Store and other Google services.
• Date and Time: Set the correct date and time or allow automatic synchronization.

4. Operating Your TV Box

4.1 Remote Control Functions

The included remote control allows you to navigate the Android interface. Key buttons typically include:

• Power Button: Turns the device on/off or puts it into standby.
• Directional Pad (D-Pad) & OK Button: For navigating menus and selecting items.
• Back Button: Returns to the previous screen.
• Home Button: Returns to the main home screen.
• Volume Buttons: Adjusts the audio volume.
• Number Buttons: For direct input or channel selection (if applicable).

4.2 Navigating the Android 11 Interface

The Tanix W2 runs on Android 11.0, offering a user-friendly interface. You can:

• Launch Apps: Select app icons from the home screen or app drawer.
• Customize Home Screen: Add or remove app shortcuts and widgets.
• Access Settings: Navigate to the 'Settings' menu for device configurations.

4.3 Media Playback and Streaming

The TV Box supports various media formats and streaming services:

• Video Decoding: Supports AV1, H.265, VP9, H.264, MPEG-4, WMV/VC-1, AVS-P16, MPEG-2, MPEG-1 up to 4K@60fps.
• Audio Formats: Supports MP3, AAC, WMA, RM, FLAC.
• Image Formats: Supports HD JPEG, BMP, GIF, PNG, TIF.
• Streaming: Install your favorite streaming apps from the Google Play Store.
• Screen Mirroring: Supports Miracast, DLNA, and Airplay for casting content from compatible devices.

5. Maintenance

5.1 Cleaning

• Ensure the device is powered off and unplugged before cleaning.
• Use a soft, dry cloth to wipe the exterior of the TV Box.
• Do not use liquid cleaners, aerosols, or abrasive materials.

5.2 Software Management

• App Updates: Regularly update your installed applications through the Google Play Store to ensure optimal performance and security.
• System Updates: Please note that this device does not support OTA (Over-The-Air) updates or automatic system upgrades. Any system updates would need to be performed manually, if available from the manufacturer.
• Storage Management: Periodically check the internal storage and uninstall unused apps or clear cache to free up space. You can also use a TF card for additional storage.

6. Troubleshooting

• No Power: Ensure the power adapter is securely connected to the TV Box and a working power outlet. Try a different outlet.
• No Signal on TV: Check that the HDMI cable is firmly connected to both the TV Box and the TV. Ensure your TV is set to the correct HDMI input source.
• Wi-Fi Connection Issues: Verify your Wi-Fi password. Restart your router and the TV Box. Ensure the TV Box is within range of your Wi-Fi router.
• Remote Control Not Responding: Check the batteries in the remote control and replace them if necessary. Ensure there are no obstructions between the remote and the TV Box.
• Apps Crashing/Freezing: Try clearing the app's cache or data in the Android settings. If the issue persists, uninstall and reinstall the app.
• Slow Performance: Close unused background applications. Clear cache and data for frequently used apps. Consider a factory reset if performance issues continue after other troubleshooting steps.
• Factory Reset: If you encounter persistent software issues, you can perform a factory reset via the Android settings menu. Be aware that this will erase all user data and installed applications.

7. Specifications

The Tanix W2 Smart TV Box comes in various configurations. Below are the general specifications:

8. User Tips

• For the best streaming experience, ensure a stable internet connection, especially when streaming 4K content.
• Consider using a wireless keyboard and mouse for easier navigation and text input, particularly for web browsing or apps requiring typing.
• Regularly clear the cache of streaming applications to prevent buffering issues and improve performance.
• If you experience any lag, try restarting the device. A fresh boot can often resolve minor performance glitches.
• Explore the Android settings to customize display, sound, and app permissions to your preference.

9. Warranty and Support

Your Tanix W2 Smart TV Box is covered by a standard manufacturer's warranty. Please refer to your purchase documentation for specific warranty terms and duration. For technical support or warranty claims, please contact the retailer or manufacturer directly.

Manufacturer: VONTAR
Contact Information: Please refer to the contact details provided at the point of purchase or on the official VONTAR website.