Introduction
The BISSELL SpotClean HydroSteam 3700Z is a high-temperature steam and suction integrated machine designed for deep cleaning various fabric surfaces. Building on a legacy of innovation since 1876, BISSELL continues to be a leader in fabric cleaning solutions. This manual provides essential information for the safe and effective use of your new cleaner.

Image: BISSELL brand history and global presence.

Image: The BISSELL SpotClean HydroSteam 3700Z in a home setting, demonstrating its versatility.
Traditional cleaning methods often only address surface dirt, leaving behind allergens, bacteria, and odors in sofas, mattresses, and carpets. The SpotClean HydroSteam 3700Z tackles these challenges with its advanced steam and water synchronization technology.

Image: Common household cleaning challenges on various surfaces.
Safety Information
Your safety is paramount. Please observe the following:
- The device features sensitive precision control, allowing steam to start and stop instantly. This design prevents burns by avoiding prolonged waiting times for steam to dissipate.
- The steam operates at approximately 75°C (167°F) constant temperature, which is harmless to most fabrics and protects them from fading or damage.
- Avoid direct contact with steam during operation.
- Ensure the unit is unplugged before performing any maintenance or when not in use.

Image: Instant steam on/off functionality for user safety.

Image: Constant temperature steam protects fabrics from damage.
Setup
- Unpack the Unit: Carefully remove the main unit and all accessories from the packaging.
- Fill the Clean Water Tank: Locate the clean water tank (1.89L capacity). Fill it with clean water and the recommended BISSELL cleaning solution.
- Attach the Hose and Nozzle: Connect the flexible hose to the main unit. Select the appropriate brush head (12cm Stubborn Stain Cleaning Brush or Multi-Function Horseshoe Brush) for your cleaning task and attach it securely to the end of the hose.
- Power Connection: Plug the power cord into a suitable 220V electrical outlet.
Video: Product demonstration showing setup, filling, and various cleaning applications.
Operating Instructions
The SpotClean HydroSteam 3700Z offers powerful cleaning through its unique steam and water synchronization technology.
Cleaning Modes:
- Steam Wash: Ideal for sterilization, deodorization, and removing fresh surface stains like wine, cooking oil, or soup.
- Room Temperature Water Wash: Best for protein-based stains such as blood, milk, or pet urine odors.
- Pioneering Steam + Water: This combined mode deeply removes sticky, greasy, and stubborn stains like honey, foundation, or motor oil.

Image: Explanation of the three distinct cleaning modes.
Cleaning Process:
- Select Mode: Turn the control dial to select the desired cleaning mode (Steam, Water, or Steam+Water).
- Preheat (Steam Modes): For steam modes, allow approximately 30 seconds for the unit to preheat. The indicator light will signal readiness.
- Apply Solution/Steam: Press the trigger on the nozzle to release cleaning solution and/or steam onto the stained area.
- Scrub: Use the brush head to gently scrub the stain.
- Suction: Release the trigger and press the nozzle firmly against the surface, pulling it slowly to suction up the dirty water.
- Repeat: Repeat steps 3-5 as necessary until the stain is removed.

Image: Control dial for selecting cleaning modes.
Key Features:
- Dual Cleaning Power: Steam soaking and active water washing for thorough cleaning.
- Powerful Suction: 11900Pa maximum suction power removes dirty water, preventing residue, mold, and odor.
- Fast Drying: Surfaces can be quick-dried in approximately 25 minutes, even on humid days.
- Effective Stain Removal: Easily breaks down eight major stubborn stains including sauce, chocolate, foundation, honey, braised sauce, jelly, ketchup, and coffee.
- Certified Cleanliness: Authority certification for bacterial, dust mite, and mold removal.
- Reduced Noise: Optimized energy circulation structure reduces noise by 50%, ensuring a quieter cleaning experience.

Image: Steam + Water synchronization for deep cleaning.

Image: Stain breakdown and pathogen removal.

Image: 50% increase in cleaning power.

Image: Examples of stubborn stains effectively removed.

Image: Powerful suction for deep dirt removal.

Image: Authority certification for bacterial, dust mite, and mold removal.

Image: Optimized energy circulation for reduced noise.
Included Brush Heads:
- 12cm Stubborn Stain Cleaning Brush: Widened brush head for cleaning larger areas. Suitable for sofas, mattresses, carpets, pet beds, curtains, and car seats/interiors.
- Multi-Function Horseshoe Brush: Designed for multi-surface cleaning without dead ends. Effective on stovetops, canvas shoes, tiles, rubber strips, countertops, and sneakers.

Image: 12cm Stubborn Stain Cleaning Brush in action.

Image: Multi-Function Horseshoe Brush in use on a stovetop.

Image: Various cleaning applications for the specialized brushes.
Maintenance
Proper maintenance ensures the longevity and optimal performance of your BISSELL SpotClean HydroSteam 3700Z.
- Empty and Clean Dirty Water Tank: After each use, empty the 1.46L dirty water tank and rinse it thoroughly.
- Clean the Self-Cleaning Head: Utilize the self-cleaning head to flush the internal pipeline, preventing mold and odor buildup.
- Rinse Brush Heads: Detach and rinse the brush heads under running water to remove any debris or cleaning solution residue.
- Store Properly: The humanized brush head rack design allows for easy access and storage of brush heads. Store the unit in a dry, cool place.

Image: User-friendly designs including tank capacities and brush storage.
Troubleshooting
If you encounter any issues with your BISSELL SpotClean HydroSteam 3700Z, please refer to the following common solutions:
- No Steam/Water Output: Check if the clean water tank is filled and if the unit is properly plugged in. Ensure the selected mode is active and the preheating time has elapsed for steam modes.
- Reduced Suction: Verify that the dirty water tank is not full and that the hose and nozzle are free from blockages. Clean the self-cleaning head and brush heads.
- Unit Not Turning On: Ensure the power cord is securely plugged into a working outlet.
- Excessive Noise: While the unit is designed for reduced noise, unusual or excessive noise may indicate a blockage or a need for maintenance. Check for obstructions in the hose or tanks.
For persistent issues, please contact customer support.
Specifications
| Feature | Specification |
|---|---|
| Model | 3700Z (also 3697Z variant) |
| Brand Name | BISSELL (Esyhey listed as manufacturer) |
| Weight | 5.89 kg (Body weight) / 6-10 kg (General category) |
| Power (W) | 500-999W |
| Voltage | 220 V |
| Function | Wet and Dry |
| Installation | Hand Held |
| Cord Length (m) | 4.5m (About 4 meters) |
| Maximum Suction Power | 11900Pa |
| Maximum Noise | 75 dBA |
| Water Tank Capacity | 1.89L (Clean Water) |
| Sewage Tank Capacity | 1.46L (Dirty Water) |
| Special Suction Nozzle | Flat Nozzle |
| LCD Display | No |
| Timing Reservation | No |
| Remote Control | No |
| Cleaning Route | Random Type |
| Bag Or Bagless | Bagless |
| Fabric Cleaning Machine Type | Household wired |
User Tips
While no specific user tips were available from reviews or Q&A, here are some general recommendations for optimal use:
- Always test the cleaning solution on an inconspicuous area of the fabric first to ensure colorfastness.
- For heavily soiled areas, pre-treat with a suitable fabric cleaner before using the machine.
- Work in small sections to ensure thorough cleaning and efficient suction of dirty water.
- Regularly clean the dirty water tank and self-cleaning head to prevent odors and maintain performance.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the documentation included with your product or contact the retailer/manufacturer directly. Keep your proof of purchase for warranty claims.





