1. Product Overview
The Qsenn Mk350 is a 2.4GHz wireless keyboard and mouse set designed for comfortable and efficient use. It features an ergonomic design, a full-size 104-key keyboard with multimedia hotkeys, and a high-precision 1600 DPI optical mouse. The set offers a stable connection up to 10 meters and is compatible with various operating systems.

2. Package Contents
- 1 x Qsenn Mk350 Wireless Keyboard
- 1 x Qsenn Mk350 Wireless Mouse
- 1 x USB 2.4GHz Receiver
- (Batteries not included)
3. Setup Instructions
3.1 Battery Installation
- Keyboard: Locate the battery compartment on the underside of the keyboard. Insert two (2) AAA batteries, ensuring correct polarity (+/-).
- Mouse: Locate the battery compartment on the underside of the mouse. Insert one (1) AA battery, ensuring correct polarity (+/-).
3.2 Connecting the USB Receiver
- Plug the USB 2.4GHz receiver into an available USB port on your computer.
- The keyboard and mouse should automatically connect to your computer within a few seconds. No additional drivers are typically required for most operating systems.
For optimal performance, ensure the receiver is not obstructed and is within 10 meters (33 feet) of the keyboard and mouse.
4. Operating Instructions
4.1 Basic Functions
- Keyboard: Standard 104-key layout for typing and navigation.
- Mouse: Left-click, right-click, and scroll wheel for navigation and interaction. The mouse features a 1600 DPI optical sensor for smooth and precise tracking.
4.2 Multimedia Hotkeys (Keyboard)
The keyboard includes dedicated function keys (F1-F12) with multimedia capabilities. To activate these functions, press the respective F-key. Some systems may require pressing the 'Fn' key simultaneously with the F-key.
| Key | Function |
|---|---|
| F1 | Home |
| F2 | |
| F3 | Search |
| F4 | Media Player |
| F5 | Previous Track |
| F6 | Next Track |
| F7 | Play/Pause |
| F8 | Stop |
| F9 | Mute |
| F10 | Volume Down |
| F11 | Volume Up |
| F12 | My Computer |
4.3 Power Saving Mode
The keyboard and mouse are designed with an automatic power-saving mode. If inactive for a period, they will enter sleep mode to conserve battery life. To wake them up, simply press any key on the keyboard or move the mouse.
5. Maintenance
5.1 Battery Replacement
When the keyboard or mouse becomes unresponsive or exhibits delayed input, it may be time to replace the batteries. Follow the battery installation steps (Section 3.1) to replace with fresh AAA (keyboard) and AA (mouse) batteries.
5.2 Cleaning
To clean the keyboard and mouse, use a soft, dry cloth. For stubborn dirt, a slightly damp cloth with a mild cleaning solution can be used, ensuring no liquid enters the device. Avoid abrasive cleaners or solvents.
5.3 Storage
When not in use for extended periods, it is recommended to remove the batteries from both the keyboard and mouse to prevent potential leakage and damage. Store the devices in a cool, dry place.
6. Troubleshooting
6.1 Connection Issues
- No connection or intermittent connection:
- Check if the batteries in both the keyboard and mouse are correctly inserted and have sufficient charge. Replace if necessary.
- Ensure the USB receiver is securely plugged into a working USB port on your computer. Try a different USB port.
- Move the keyboard and mouse closer to the USB receiver to rule out range issues or interference.
- Avoid placing the receiver near other wireless devices or large metal objects that might cause interference.
6.2 Lag or Unresponsiveness
- Delayed input or cursor freezing:
- Replace batteries in both devices.
- Ensure no other 2.4GHz wireless devices are causing interference in close proximity.
- Restart your computer.
7. Specifications
| Component | Specification |
|---|---|
| Keyboard | |
| Connection Type | 2.4GHz Wireless |
| Number of Keys | 104 |
| Battery Type | 2 x AAA (not included) |
| Dimensions (Approx.) | 440 x 130 x 25 mm |
| Weight (Approx.) | 450g |
| Mouse | |
| Connection Type | 2.4GHz Wireless |
| DPI | 1600 |
| Number of Buttons | 3 (Left, Right, Scroll Wheel) |
| Battery Type | 1 x AA (not included) |
| Dimensions (Approx.) | 100 x 60 x 35 mm |
| Weight (Approx.) | 60g |
| USB Receiver | |
| Interface | USB |
| Frequency | 2.4GHz |
| Wireless Range | Up to 10 meters (33 feet) |
| Compatibility | |
| Operating Systems | Windows XP/7/8/10/11, Mac OS, Linux |
8. Warranty and Support
For any issues or questions regarding your Qsenn Mk350 Wireless Keyboard Mouse Set, please contact the seller or retailer from whom you purchased the product. They can provide assistance with troubleshooting, warranty claims, and product support.
9. User Tips
- Battery Life: To maximize battery life, consider turning off the mouse using its power switch when not in use for extended periods.
- Receiver Placement: For the most reliable connection, plug the USB receiver into a front USB port or a port that has a clear line of sight to both the keyboard and mouse.
- Surface Compatibility: The optical mouse performs best on non-reflective, opaque surfaces. If experiencing tracking issues, try a mouse pad.
- Ergonomics: Take regular breaks during long typing sessions and ensure your wrist is in a neutral position to prevent strain.