1. Introduction
Thank you for choosing the Essager Thin Wireless Magnetic Power Bank. This device features a high-capacity lithium battery, offering fast emergency charging for mobile phones, tablets, Bluetooth headsets, and other digital devices. Its safe, portable design makes it ideal for travel and office use. This manual provides essential information to ensure optimal performance and safe operation of your power bank.
2. Setup
2.1 Charging the Power Bank
- Connect the power bank's Type-C charging port to a compatible charger using the provided data cable.
- Plug the charger into a power outlet.
- The LED indicators will flash to show that the power bank is charging. Once all indicators are steadily lit, the power bank is fully charged.
- Unplug the power bank promptly after it is fully charged.


3. Operation
3.1 Charging Devices
- Wireless Charging: Align the power bank's magnetic surface with the back of your Magsafe-compatible device. The strong N52 magnets (3800GS+200GS) will securely attach the power bank, and wireless charging will begin automatically.
- Wired Charging: Connect your device to the power bank's Type-C output port using a compatible data cable. For some models, you may need to press the power button to initiate charging.
- The device will indicate charging status. Once fully charged, disconnect the cable from your device first.


4. Maintenance
4.1 Daily Care
- Clean the power bank with a dry, soft cloth.
- Avoid exposing the device to damp environments or strong magnetic fields.
- If the power bank is idle for an extended period, charge it every 3 months to maintain battery health.
- Protect the data cable from bending or damage.
5. Troubleshooting
5.1 Common Issues and Solutions
| Problem | Possible Cause | Solution |
|---|---|---|
| Power bank not charging / Device not charging | Incorrect cable/charger, dusty port, loose connection. | Use original or compatible cable/charger. Clean the port from dust. Reconnect the cable securely. |
| Abnormal heating / Indicator light not working | Overheating, internal fault. | Stop use immediately and move to a well-ventilated area. Check after 10 minutes. If the problem persists, contact customer support. |
| Wireless charging not working through case | Non-magnetic phone case. | Ensure your phone case is magnetic-compatible for wireless charging. |
6. Specifications
| Feature | Specification |
|---|---|
| Brand | ESSAGER |
| Model | KR-W002 |
| Battery Type | Li-Polymer Battery |
| Capacity | 5000mAh |
| Shell Material | Metal (ABS+PC+Aluminum Alloy) |
| Max Output | 20W |
| Input Interface | USB Type C |
| Output Interface | USB-Type C |
| Type-C Output/Input | 5V/3A, 9V/2.22A, 12V/1.67A |
| Wireless Output | 5W/7.5W/10W/15W |
| Support Quick Charge Technology | Two-way Quick Charge |
| Energy Conversion Rate | ≥70% |
| Charging Distance | ≤5mm |
| Magnetic Strength | N52 (3800GS+200GS) |
| Product Size | 102.3 x 68.5 x 8.8mm |
| Temperature Protection | 60℃ |
| Over-voltage Protection | 13.2V |
| Certification | CE |


7. User Tips
- Case Compatibility: For optimal magnetic wireless charging, use a Magsafe-compatible phone case. Non-magnetic cases may hinder the magnetic attachment and wireless charging efficiency.
- Android Devices: While primarily designed for Magsafe-enabled iPhones, Android devices with Magsafe-compatible cases and Qi wireless charging can also utilize the wireless charging feature.
- Dual Charging: Take advantage of the ability to charge two devices simultaneously – one wirelessly and one via the Type-C port – to maximize efficiency.
- Portability: Its ultra-thin (8mm) and lightweight design makes it easy to carry in your pocket without adding bulk.
8. Safety Warnings
Improper use may lead to device damage, fire, or other hazards. Please adhere to the following guidelines:
- Do not disassemble, strike, or squeeze the power bank.
- Keep away from fire, water, and extreme temperatures (operating range: -10°C to 45°C).
- Use only compatible chargers and data cables.
- Avoid over-charging or deep discharging. Maintain approximately 50% charge when storing for long periods.
- Do not store with metal objects.
- If the power bank is damaged, leaking, or abnormally hot, discontinue use immediately and contact customer support.
- When traveling by air, lithium batteries must comply with civil aviation regulations for carry-on luggage. Checked baggage is prohibited.

9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official ESSAGER website or contact the retailer where you purchased the product. Keep your proof of purchase for warranty claims.