1. Introduction
The RSH X5 Enhanced Multi-mode Gateway Hub serves as the central control unit for your smart home ecosystem. It facilitates the interconnection of intelligent devices utilizing Zigbee 3.0 and Bluetooth MESH communication protocols. This gateway allows for the creation of flexible and diverse smart home systems, enabling remote control of devices and automated scene linkages. Examples include automated lighting, appliance control, and event notifications. Please note that this gateway supports Tuya Zigbee and Bluetooth devices only, and does not support Wi-Fi devices directly.
2. Key Features
- APP Remote Control: Manage your connected devices from anywhere using the Tuya or Smart Life application on your smartphone.
- Voice Control: Once Zigbee smart devices are connected to the gateway, they can be controlled via voice commands using Amazon Alexa and Google Home.
- Timing & Scheduling: Implement smart schedules and timers to automate device operation, promoting energy saving by eliminating wasteful standby power.
- Sharing and Grouping: Share control of your connected devices with up to 10 family members. The Tuya/Smart Life app allows you to group multiple devices for unified control with a single tap, such as combining living room lights, plugs, and switches.
- Stable Device Control: Supports stable control for over 400 devices, with Bluetooth Mesh (SIG) and single-point controls guaranteeing 200 stable connections, and Zigbee devices ensuring 200+ device stability.
- Local Scenario Linkage: Provides reliable cross-gateway and cross-protocol local linkage for advanced automation scenarios.
3. Specifications
| Attribute | Value |
|---|---|
| Product Name | Multimode Gateway |
| Brand Name | RSH |
| Model Number | GW019 |
| Compatibility | Tuya / Smart Life |
| Power Source | DC (via external adapter) |
| Inbox Adaptor | Yes |
| Wireless Communication | Yes |
| Communication Methods | Zigbee 3.0, Bluetooth MESH, Bluetooth-Compatible, Z-Wave |
| State of Assembly | Ready-to-Go |
| Origin | Mainland China |
| Certification | CE, FCC, RoHS |
| Rated Voltage | 100V-240V~50Hz/60Hz |
| Processor | ARM Cortex-A7 Dual Core up to 1.2GHz |
| Storage | 64Mbit NorFlash |
| Ethernet Port | RJ45 |
| Standby Current | < 180mA (Note: Original data stated 'A', corrected to 'mA' for realism) |
| Working Temperature | -20~70 ℃ |
| Working Humidity | < 90% |
| Zigbee Standard | IEEE802.15.4 |
| Third-party Sub-device Access | Supports PLC, KNX, 485 (requires dedicated modules) |
| Number of Mounts | 400+ |
| Device Adding Speed | 21s |
| Standby Power Consumption | < 0.9W |
| Product Size | 185*135*32mm |
4. Package Contents
Please check the box for the following items:
- RSH X5 Enhanced Multi-mode Gateway Hub
- Power Adapter (US/EU/UK Plug, depending on your selection)
- Ethernet Cable
- User Manual (this document)
5. Setup Guide
- Power Connection: Connect the provided power adapter to the 'DC IN' port on the gateway and plug it into a power outlet.
- Network Connection: Insert one end of the Ethernet cable into the 'Net interface' (RJ45 port) of the gateway and the other end into your router.
- App Installation: Download the 'Tuya Smart' or 'Smart Life' app from your smartphone's app store (available on iOS and Android).
- Add Gateway in App:
- Open the Tuya Smart/Smart Life app and log in or register.
- Tap the '+' icon in the top right corner to add a device.
- The app may automatically discover the gateway. If so, tap 'Add'. If not, select 'Gateway' from the device categories and choose 'Multi-mode Gateway'.
- Follow the on-screen instructions to confirm the gateway's status. Ensure the indicator lights are as described in the app (typically two green lights).
- If prompted to reset the device, press and hold the 'Reset button' on the gateway until the indicator lights behave as instructed by the app.
- Once discovered, proceed to add the device. The app will confirm successful addition.
- Add Sub-devices: After the gateway is successfully added, you can start adding Zigbee and Bluetooth sub-devices through the gateway interface in the app.
6. Operating Instructions
The RSH X5 Enhanced Gateway allows you to control and automate your smart home devices through the Tuya/Smart Life app and voice assistants.
- Remote Control: Use the Tuya/Smart Life app to turn devices on/off, adjust settings, and monitor status from anywhere with an internet connection.
- Voice Control: Link your Tuya/Smart Life account with Amazon Alexa or Google Home. Once linked, you can use voice commands to control connected devices (e.g., "Alexa, turn on the living room light").
- Scene Automation: Create custom scenes in the app to automate multiple devices simultaneously. For example, a "Good Morning" scene could turn on lights and open blinds.
- Scheduling: Set schedules for devices to operate at specific times, such as turning off lights at bedtime or turning on a fan in the afternoon.
- Device Grouping: Group similar devices together in the app for easier control. For instance, all lights in a room can be grouped and controlled as one.
- Sharing Control: Share access to your smart home devices with family members through the app, allowing them to control devices from their own smartphones.
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the gateway. Do not use liquid cleaners or aerosols.
- Environment: Keep the gateway in a dry place, away from direct sunlight, high temperatures, and humidity.
- Firmware Updates: Regularly check the Tuya/Smart Life app for firmware updates to ensure optimal performance and security.
- Ventilation: Ensure the gateway has adequate ventilation and is not covered, to prevent overheating.
8. Troubleshooting
- Gateway cannot be added to the app:
- Ensure the gateway is powered on and connected to your router via Ethernet. Check the indicator lights for proper status. If necessary, perform a factory reset by pressing and holding the reset button for several seconds until the indicator lights flash as instructed by the app.
- Sub-devices cannot connect to the gateway:
- Ensure the sub-device is within range of the gateway. Check if the sub-device is in pairing mode. Refer to the sub-device's manual for specific pairing instructions. Verify that the sub-device uses a compatible protocol (Zigbee or Bluetooth MESH).
- Gateway replacement function:
- If your gateway is damaged, you can replace it with a new one and inherit the original device settings. Log in to the app, select the device replacement option, and the cloud content will be automatically delivered to the new gateway. This function requires both hardware and firmware support. Data migration cannot be performed between gateways of different types or PIDs.
9. User Tips
- For optimal performance, place the gateway in a central location within your home to maximize coverage for all connected Zigbee and Bluetooth devices.
- Ensure your home network (router) is stable and provides a strong signal to the gateway for reliable operation.
- Regularly organize your devices within the Tuya/Smart Life app by assigning them to rooms and creating logical groups for easier management.
10. Warranty and Support
This product comes with a standard manufacturer's warranty. For detailed warranty terms and conditions, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, troubleshooting assistance, or any product-related inquiries, please contact the RSH customer support team through their official channels.
