Mortal T3

Contents

Mortal T3 Smart TV Box User Manual

Model: T3 | Brand: Mortal

1. Introduction

The Mortal T3 Smart TV Box is an advanced 8K Ultra HD streaming media player designed to transform your television into a smart entertainment hub. Running on the latest Android 13.0 operating system and powered by a Rockchip RK3528 Quad Core ARM Cortex-A53 processor with a Mali-450MP2 GPU, it delivers powerful performance for seamless high-definition video playback, gaming, and application usage. With integrated Google Assistant, Wi-Fi 6, Bluetooth 5.0, and Chromecast capabilities, the Mortal T3 offers a comprehensive and immersive viewing experience with support for HDR10+ for vivid and realistic picture quality.

Mortal T3 Smart TV Box and Voice Remote
Mortal T3 Smart TV Box with included voice remote control.

2. Product Overview

2.1 Package Contents

Upon opening your Mortal T3 Smart TV Box package, you should find the following items:

  • 1 x Mortal T3 Smart TV Box Unit
  • 1 x HDMI Cable
  • 1 x Remote Control (Voice Remote or IR Remote, depending on model)
  • 1 x USB Power Adapter
  • 1 x User Manual (this document)
What's in the box diagram
Diagram showing the contents of the Mortal T3 package.

2.2 Device Interface

The Mortal T3 TV Box features several ports for connectivity:

Product Interface Indication
Illustration of the Mortal T3 TV Box interfaces.
  • DC 5V2A: Power input port.
  • SPDIF: Digital audio output.
  • HD (HDMI): High-Definition Multimedia Interface for connecting to your TV.
  • LAN: Ethernet port for wired network connection.
  • AV: Analog video/audio output.
  • USB 2.0: Standard USB port for peripherals.
  • USB 3.0: High-speed USB port for peripherals.
  • TF: MicroSD card slot for extended storage.

3. Specifications

FeatureSpecification
Product Dimensions107 x 107 x 21 mm
Packaged Weight0.4 kg
CPURockchip RK3528 Quad Core ARM Cortex-A53 (up to 1.5GHz)
GPUMali-450MP2 (Hardware 3D graphics acceleration)
Operating SystemAndroid TV 13.0
Memory (RAM)2GB DDR4 / 4GB DDR4 (model dependent)
Internal Storage (FLASH)16GB / 32GB / 64GB / 128GB eMMC (model dependent)
Max. Extended CapacityTF Card Up To 128GB
Wi-FiWiFi 6 (802.11ax, 802.11ac, 802.11n 2.4GHz/5 GHz, 802.11b/g, 802.11a)
BluetoothBT5.0
Ethernet100M
Video OutputHDMI-Compatible 2.0 (Max Output: 4K @ 60 Hz, supports up to 8K 60fps video decoding)
HDR StandardsHDR10+, HDR10
Video CodecsVP9-10 Profile-2 up to 8K@60fps, H.265 HEVC MP-10@L5.1 up to 8K@60fps, H.264 AVC HP@L5.1 up to 8Kx4Kx2K@30fps, H.264 MVC up to 1920x1080P @60fps, MPEG-4 ASP@L5, WMV/VC-1 SP/MP/AP, AVS-P16(AVS+)/AVS-P2 JiZhun Profile, MPEG-2 MP/HL, MPEG-1 MP/HL, RealVideo 8/9/10, WebM. Supports multiple language and format subtitle video.
USB Ports1x USB 2.0, 1x USB 3.0
Power SourceDC 5V, 2A
Remote ControlIncluded (Voice assistant built-in for some models)
Supported Internet ServicesPrime video, NETFLIX, Hulu Plus, BROWSER, Vudu, Google TV, hulu, YouTube, PANDORA, Other, Free Sat/Free View, Skype, Explore 3D, IPTV, GOOGLE Cast.
System UpgradeYes

4. Setup Instructions

Setting up your Mortal T3 Smart TV Box is a simple three-step process:

Ready to use in just 3 steps
Visual guide for the 3-step setup process.
  1. Connect the Android TV Box to your TV:
    • Connect one end of the provided HDMI cable to the 'HD' port on the Mortal T3 TV Box.
    • Connect the other end of the HDMI cable to an available HDMI input port on your television.
    • Connect the power adapter to the 'DC 5V2A' port on the TV Box and then plug the adapter into a wall outlet.
  2. Connect to Wi-Fi:
    • Power on your TV and select the correct HDMI input source.
    • The TV Box will boot up. Follow the on-screen prompts for initial setup.
    • During setup, you will be guided to connect to your home Wi-Fi network. Select your network and enter the password. Alternatively, you can connect an Ethernet cable to the 'LAN' port for a wired connection.
  3. Start Watching:
    • Once connected to the internet, you can begin exploring the Android TV interface.
    • Access pre-installed apps like YouTube, Netflix, and Prime Video, or download new applications from the Google Play Store.

5. Operating Instructions

5.1 Power On/Off

  • Power On: Ensure the device is connected to power. Press the power button on the remote control or the device itself (if available).
  • Power Off/Standby: Press the power button on the remote control. You may have options to power off completely or enter standby mode.

5.2 Navigation

Use the included remote control to navigate the Android TV interface:

  • Directional Pad (D-Pad): Use the up, down, left, and right arrows to move between menu items.
  • OK Button: Press to select an item or confirm an action.
  • Back Button: Returns to the previous screen or menu.
  • Home Button: Returns to the Android TV home screen.
  • Volume Buttons: Adjust the audio volume.

5.3 Google Assistant (Voice Remote Models)

If your model includes a voice remote, you can use Google Assistant:

Google Assistant voice control demonstration
Using Google Assistant for voice commands.
  • Press the Google Assistant button (usually a microphone icon) on your remote.
  • Speak clearly into the remote's microphone. You can ask it to search for movies, open apps, check the weather, and more.

5.4 App Installation and Usage

Android TV 13 OS with various app logos
The Android TV 13.0 interface displaying various streaming applications.
  • Google Play Store: Navigate to the Google Play Store icon on your home screen to browse and install additional applications and games.
  • Streaming Services: Open pre-installed apps like Netflix, YouTube, Prime Video, Hulu, etc., and log in with your account credentials to start streaming content.

5.5 Chromecast / Multi-Screen Sharing

The Mortal T3 supports Google Chromecast, allowing you to cast content from your mobile devices to your TV:

Multi Screen Sharing with phone and TV
Demonstration of multi-screen sharing from a mobile device to the TV Box.
  • Ensure your mobile device and the TV Box are connected to the same Wi-Fi network.
  • Open a Chromecast-enabled app (e.g., YouTube, Netflix) on your mobile device.
  • Tap the Cast icon (usually a rectangle with a Wi-Fi symbol) within the app and select your Mortal T3 TV Box from the list of available devices.
  • The content from your mobile device will then appear on your TV screen.

5.6 System Settings

Access the 'Settings' menu from the home screen to configure various aspects of your TV Box, including:

  • Network & Internet: Manage Wi-Fi and Ethernet connections.
  • Accounts & Sign-in: Add or remove Google accounts.
  • Apps: View and manage installed applications.
  • Device Preferences: Adjust display, sound, date & time, language, and other system settings.
  • Remotes & Accessories: Pair Bluetooth devices like game controllers or headphones.

6. User Tips

  • Install Other Browsers: The Android TV operating system allows for the installation of various web browsers from the Google Play Store, offering flexibility beyond the default browser.
  • Optimize Wi-Fi: For the smoothest streaming experience, especially with 8K content, ensure your Wi-Fi 6 router is optimally placed and that your TV Box is connected to the 5GHz band if possible. A wired Ethernet connection can also provide more stable performance.
  • Utilize Voice Control: For quick searches and app launching, make full use of the Google Assistant feature on your voice remote.

7. Troubleshooting

If you encounter issues with your Mortal T3 Smart TV Box, try the following troubleshooting steps:

  • No Power:
    • Ensure the power adapter is securely connected to the TV Box and a working power outlet.
    • Try a different power outlet.
  • No Display on TV:
    • Verify the HDMI cable is securely connected to both the TV Box and the TV.
    • Ensure your TV is set to the correct HDMI input source.
    • Try a different HDMI cable or HDMI port on your TV.
  • No Internet Connection:
    • Wi-Fi: Go to Settings > Network & Internet. Ensure Wi-Fi is enabled and you are connected to the correct network. Re-enter the password if necessary. Restart your Wi-Fi router.
    • Ethernet: Ensure the Ethernet cable is securely connected to both the TV Box and your router. Check your router's internet connection.
  • Remote Control Not Responding:
    • Check and replace the batteries in the remote control.
    • Ensure there are no obstructions between the remote and the TV Box.
    • For Bluetooth remotes, ensure it is properly paired in Settings > Remotes & Accessories.
  • Apps Crashing or Freezing:
    • Restart the TV Box.
    • Clear the cache of the problematic app (Settings > Apps > [App Name] > Clear Cache).
    • Ensure the app is updated to the latest version from the Google Play Store.

8. Maintenance

  • Cleaning: Use a soft, dry cloth to clean the exterior of the TV Box. Do not use liquid cleaners or abrasive materials.
  • Software Updates: The Mortal T3 supports system upgrades. Periodically check for and install available software updates via Settings > Device Preferences > About > System update to ensure optimal performance and access to new features.
  • Ventilation: Ensure the TV Box is placed in a well-ventilated area to prevent overheating. Do not cover ventilation openings.
  • Storage: When not in use for extended periods, store the device in a cool, dry place away from direct sunlight and extreme temperatures.

9. Warranty & Support

Your Mortal T3 Smart TV Box comes with a free return policy within 90 days of purchase. For any technical support, warranty claims, or further assistance, please contact the seller or manufacturer directly through your purchase platform. Please retain your proof of purchase for warranty purposes.

© 2023 Mortal. All rights reserved.

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