1. Setup and Package Contents
Before using your POLVCDG X16 headset, please ensure all components are present and the device is fully charged.
1.1 Package Contents
The POLVCDG X16 package includes:
- Outer cover
- Inner box
- POLVCDG-X16 Headset
- Accessory box
- Magnetic charger
- Trial manual + brand introduction

Image: Contents of the POLVCDG X16 package, showing the headset, magnetic charger, and documentation.
1.2 Key Analysis (Controls)
Familiarize yourself with the headset's control buttons:

Image: Diagram showing the location of Volume -, Power key, Volume +, Indicator light/Status light, and Charging port on the POLVCDG X16 headset.
- Volume + / Next Song: Located on the right side.
- Power button: Central button on the right side.
- Volume - / Previous Song: Located on the right side.
- Indicator light/Status light: Located near the POLVCDG logo on the right side.
- Charging port: Magnetic charging contacts on the right side.
1.3 Initial Pairing
To pair your headset for the first time:
- Ensure the device is powered off.
- Long press the Power button for 3-5 seconds. The indicator light will enter a state of flashing red and blue, indicating pairing mode.
- On your device (phone/computer), open Bluetooth settings.
- Search for and select "POLVCDG X16" to connect.
1.4 Automatic Pairing
Once paired, the headset will automatically connect to the last device it was connected to when powered on, provided it is within 10 meters (33 feet).
If the headset is disconnected for too long, you may need to single-click the multi-function button on the headset to reconnect.
2. Operating Instructions
2.1 Music Operation
- Pause/Play: Short press the Power button once.
- Next Song: Long press the Volume + button for 2 seconds.
- Previous Song: Long press the Volume - button for 2 seconds.
- Increase Volume: Short press the Volume + button.
- Decrease Volume: Short press the Volume - button.
2.2 Call Operation
- Answer a Call: Single click the Power button.
- Hang Up a Call: Single click the Power button.
- Reject a Call: Long press the Power button for 2 seconds.
2.3 AI Intelligent Voice Control
When in Bluetooth connection status, long press the Volume + button to wake up your device's voice assistant (e.g., Siri, Google Assistant). Your mobile phone needs to support the voice wake-up function for this feature to work.
2.4 Bluetooth/MP3 Switching
The headset supports both Bluetooth and MP3 (TF card) modes. Double-click the Power button to freely switch between these modes. The device automatically defaults to Bluetooth mode when powered on.
For TF card playback, you can switch between random and sequential play modes by triple-clicking the Power button. This setting has a memory function.
2.5 Song Download (USB Mode)
To transfer music files to the headset's 32GB internal memory:
- Connect the original charging cable to the headset's magnetic charging port and then to your computer's USB port.
- The headset will be recognized as a USB drive (named "X16").
- Copy your desired MP3, WAV, WMA, APE, FLAC, AAC, M4A audio files to the headset's storage.
Video: Basic Operations and Function Demonstration of the POLVCDG X16 Headset, including key analysis, pairing, music control, call handling, voice control, and mode switching.
3. Maintenance and Cleaning
- Water Exposure: While IPX8 waterproof, avoid prolonged soaking in seawater or salt water. After use in water, especially saltwater, rinse the headset with fresh water and dry it thoroughly. The magnetic charging part is susceptible to corrosion.
- Storage: If not used for an extended period, ensure the headset is fully charged at least once a month to maintain battery health.
- Handling: Do not disassemble any parts of the product. If you discover any defects, immediately stop using the product and contact the seller for after-sales service.
- Post-Exercise Care: After each workout, wipe any water or sweat from the headset's surface, paying particular attention to the magnetic charging contacts. Timely cleaning prevents sweat and saltwater corrosion, which can affect product lifespan.
- Environmental Factors: Keep the product away from fire, heat sources, freezing temperatures, and chemicals. Violent impact, disassembly, and extrusion of the product are strictly prohibited.
- Charging: Use a charging head with an output of 5V/1A or less.
4. Troubleshooting
This section addresses common issues you might encounter with your POLVCDG X16 headset.
| Problem | Possible Cause | Solution |
|---|---|---|
| Headset does not power on. | Low battery. | Charge the headset for at least 2 hours. |
| Cannot pair with device. | Headset not in pairing mode; device Bluetooth off; out of range. | Ensure headset is off, then long press power button until red/blue lights flash. Check device Bluetooth is on. Ensure devices are within 10 meters. |
| Automatic reconnection fails. | Headset disconnected for too long or moved out of range. | Bring headset within 10 meters of the last connected device and single-click the power button to manually reconnect. |
| Charging not working. | Incorrect magnetic connection; faulty cable/charger. | Ensure the magnetic charger is correctly aligned (positive/negative polarity). Try a different 5V/1A charger and cable. |
| Sound quality issues or no sound. | Low battery; incorrect mode (Bluetooth/MP3); environmental interference. | Charge the headset. Double-click the power button to switch modes. Move away from sources of strong electromagnetic interference. |
5. Specifications
| Feature | Specification |
|---|---|
| Model | X16 |
| Brand | POLVCDG |
| Item Condition | New |
| Product Color Options | Coral Red, Graphite Black |
| Material | Metal, PVC, Ceramic, ABS, Plastic, Glass, TPU, Silica Gel |
| Waterproof Rating | IPX8 (Swimming Grade) |
| Internal Memory | 32GB |
| Bluetooth Version | V5.4 |
| Wireless Range | 8-10 meters (<10m) |
| Battery Capacity | 170mAh |
| Playback Time | 8-10 hours @ 70% volume |
| Charging Time | Approx. 2 hours |
| Charging Interface | Magnetic Fast Charge |
| Input Voltage/Current | 5V/130mA |
| Audio Decoding Formats | MP3, WAV, WMA, APE, FLAC, AAC, M4A |
| Vocalism Principle | Bone Conduction |
| Frequency Response Range | 20 - 2000 Hz |
| Impedance Range | up to 32 Ω |
| Features | Waterproof, With microphone, Amazon Alexa Support, Apple Siri Support, Detachable Cable, Dual Connection, Playback Control, Google Assistant Support, Sound Isolating, NFC Technology, Active Noise-Cancellation, Volume Control, Control Button, Support APP, Support Memory Card |
| Dimensions (approx.) | Width: 100mm, Depth: 127mm, Height: 50mm |
| Weight (approx.) | 35g |
| Certifications | CE, FCC, RoHS |
Image: Product dimensions diagram (Width 100mm, Depth 127mm).

6. Warranty and Support
6.1 Product Warranty
Your POLVCDG X16 headset comes with a product warranty. Please retain your purchase receipt and the included "Product Warranty Card" as proof of purchase and for any warranty claims. The warranty card is essential for service.
6.2 Additional Support
For further assistance or detailed information, you can refer to the official user manual available in PDF format. This document provides comprehensive guidance on product usage and troubleshooting.
You can view the official user manual (PDF) here.
