1. Introduction
The HIKMICRO H21Pro is a professional handheld thermal imaging instrument designed for accurate temperature measurement and leak detection in industrial and electrical applications. Featuring a high-sensitivity vanadium oxide uncooled detector and a resolution of 256*192, it provides clear thermal images and precise temperature data. This manual provides essential information for the safe and effective operation and maintenance of your HIKMICRO H21Pro.

2. Safety Information
Please read and understand all safety instructions before using the HIKMICRO H21Pro. Failure to follow these instructions may result in injury or damage to the device.
- Do not point the thermal imager directly at intense heat sources (e.g., the sun, lasers) as this may damage the detector.
- Keep the device dry. Do not expose it to rain or moisture.
- Do not attempt to disassemble or modify the device. Repairs should only be performed by authorized personnel.
- Use only the specified power adapter and accessories.
- Ensure the operating environment is within the specified temperature and humidity ranges.
3. Product Overview and Components
The HIKMICRO H21Pro is designed for ergonomic handling and intuitive operation. Key components include the thermal lens, LCD display, control buttons, and trigger.


3.1 Package Contents
Upon unpacking, verify that all items are present and in good condition. The standard package includes:
- HIKMICRO H21Pro Thermal Imaging Instrument
- Standard 8G Memory Card
- Protective Carrying Case
- User Manual (this document)
- Charging Cable (not explicitly mentioned but implied for a handheld device)

4. Setup
4.1 Initial Charge
Before first use, fully charge the device. Connect the charging cable to the instrument and a suitable power source. The charging indicator will show the charging status.
4.2 Memory Card Installation
The device comes with a standard 8G memory card. Locate the memory card slot (refer to the device diagram for exact location) and insert the card. The memory can be expanded up to 128G if needed.
4.3 Power On/Off
Press and hold the power button (usually located near the display) to turn the device on or off. The device supports an automatic shutdown power-saving mode.
5. Operating Instructions
The HIKMICRO H21Pro offers various functions for thermal imaging and temperature measurement.
5.1 Basic Thermal Imaging
Once powered on, the device will display a thermal image on the screen. Point the thermal imager at the object or area you wish to inspect. The screen will show the temperature distribution.

5.2 Temperature Measurement Functions
- Center Point Measurement: The device automatically displays the temperature at the center of the screen.
- Maximum/Minimum Temperature: The H21Pro supports displaying the maximum and minimum temperatures within the current field of view.
- Temperature Range: The instrument can measure temperatures from -20°C to 350°C.
- Accuracy: The temperature measurement accuracy is ±2℃.
5.3 Image Enhancement and Palettes
- 3D Noise Reduction: Improves image clarity by reducing noise.
- Image Details Enhancement: Sharpens the thermal image for better identification of objects.
- False Color Palettes: The device supports 4 kinds of false color palettes: White heat, Black heat, Iron red, and Rainbow. These can be adjusted via the menu to suit different inspection needs and preferences.
5.4 Data Storage and Analysis
The H21Pro stores full-screen temperature measurement information on the memory card. This data supports offline temperature measurement analysis when used with compatible client software.


6. Maintenance
6.1 Cleaning
- Use a soft, dry cloth to clean the exterior of the device.
- For the lens, use a lens cleaning cloth and specialized lens cleaning solution. Do not use abrasive materials or harsh chemicals.
- Ensure the device is powered off before cleaning.
6.2 Storage
When not in use for extended periods, store the HIKMICRO H21Pro in its protective carrying case in a cool, dry place, away from direct sunlight and extreme temperatures. Ensure the battery is partially charged (around 50%) before long-term storage.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Low battery or battery depleted. | Charge the device fully. |
| Image is blurry or unclear. | Dirty lens; incorrect focus (if applicable); environmental factors. | Clean the lens. Ensure the target is within the optimal measurement distance. |
| Inaccurate temperature readings. | Incorrect emissivity setting; distance to target too far; reflective surfaces. | Adjust emissivity if possible. Ensure proper measurement distance. Avoid highly reflective surfaces. |
| Cannot save images. | Memory card full or not inserted correctly. | Check memory card insertion. Delete old files or replace with a new card. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | HIKMICRO |
| Model | H21Pro |
| Type | Handheld Thermal Imager |
| Material | Alloy |
| DIY Supplies | Electrical |
| Origin | Mainland China (Shaanxi, China) |
| Certification | CE |
| Warranty | 1 year |
| Customized support | OEM |
| Resolution | 256*192 |
| Pixel Size | 12μm |
| Application | Temperature Measuring |
| Feature | High Accuracy |
| Accuracy | ±2℃ |
| Temperature Range | -20°C to 350°C |
| Display Palettes | White heat, Black heat, Iron red, Rainbow |
| Standby Time | >8 hours |
| Memory Card | Standard 8G (expandable up to 128G) |
| System Functions | Timing and temperature difference shutter correction, 3D noise reduction, image details enhancement. |
| NETD | Not specified in available documentation. |
9. User Tips
- For best accuracy, ensure the target surface is clean and dry.
- When measuring highly reflective surfaces, consider applying a non-reflective tape or paint to the area for a more accurate reading, or adjust the emissivity setting if available.
- Utilize the different color palettes to highlight specific temperature variations, which can be particularly useful for identifying subtle anomalies.
10. Warranty and Support
The HIKMICRO H21Pro comes with a 1-year warranty from the date of purchase. For warranty claims, technical support, or service inquiries, please contact your authorized HIKMICRO dealer or the manufacturer's customer service. Keep your proof of purchase for warranty validation.





