Introduction
Welcome to the 1MORE Q20 Wireless Earbuds instruction manual. These True Wireless Stereo (TWS) headphones are designed to provide a superior audio experience with advanced features such as QuietMax™ Active Noise Cancellation, crystal-clear voice calls, and a stable Bluetooth 5.3 connection. This manual will guide you through the setup, operation, maintenance, and troubleshooting of your new earbuds.
Package Contents
Upon opening your 1MORE Q20 package, please ensure all the following items are present:
- 1MORE Q20 Wireless Earbuds (Left and Right)
- Charging Case
- USB-C Charging Cable
- User Manual (this document)
- Multiple sizes of silicone ear tips for a comfortable fit
Setup
1. Initial Charging
Before first use, fully charge the earbuds and charging case. The case takes approximately 2 hours to fully charge, and a full charge provides up to 5.5 hours of earbud usage (ANC off).
- Connect the USB-C charging cable to the charging port on the case and a power source.
- The indicator light on the case will show charging status.
- Ensure the earbuds are placed correctly in the charging case.
- Remove the protective stickers from the earbud charging contacts before first use.
2. Bluetooth Pairing
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for "1MORE Q20" in the list of available devices and select it to connect.
- Once connected, you will hear an audio prompt, and the indicator lights on the earbuds will change.
3. Fitting Ear Tips
For optimal sound quality and comfort, choose the ear tips that best fit your ears. The package includes multiple sizes.
- Gently pull off the pre-installed ear tips.
- Select a new pair of ear tips that feel snug and comfortable.
- Press the new ear tips onto the earbuds until they are securely attached.
- The ergonomic design with a 45° oblique angle ensures a secure acoustic seal.
Operating Instructions
Touch Controls
The 1MORE Q20 earbuds feature smart touch control functions. The touch control area is located on the stem of each earbud.
- Play/Pause: Double-tap (x2) on either L/R earbud.
- Next Song: Triple-tap (x3) on the R earbud.
- Previous Song: Triple-tap (x3) on the L earbud.
- Answer/Hang Up Call: Double-tap (x2) on either L/R earbud.
- Reject Call: Press and hold for 2 seconds (2S) on either L/R earbud.
- ANC ON/OFF/Pass-through Mode: Press and hold for 2 seconds (2S) on the R earbud.
- Bass Mode/Game Mode: Press and hold for 2 seconds (2S) on the L earbud.
Active Noise Cancellation (ANC)
The 1MORE Q20 features QuietMax™ Intelligent Active Noise Cancellation technology, which combines active noise cancellation, accurate audio tuning, and wind noise reduction for an immersive listening experience. You can switch between ANC modes (ANC ON, Normal, Pass-through) by pressing and holding the right earbud for 2 seconds.
Maintenance
To ensure the longevity and optimal performance of your 1MORE Q20 earbuds, follow these maintenance guidelines:
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry cloth. Avoid using abrasive materials or harsh chemicals.
- Water Resistance: The earbuds are IPX4 waterproof, meaning they are resistant to splashing water from any direction. Do not submerge them in water or expose them to heavy rain. Ensure they are dry before placing them back in the charging case.
- Storage: Store the earbuds in their charging case when not in use to protect them and keep them charged.
- Charging Contacts: Keep the charging contacts on both the earbuds and the case clean and free of debris to ensure proper charging.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds not pairing | Earbuds not in pairing mode, Bluetooth off on device, or previously paired with another device. | Ensure earbuds are in the case with the lid open to enter pairing mode. Turn Bluetooth on your device. Forget "1MORE Q20" from other devices and try pairing again. |
| No sound from one earbud | Low battery, earbud not properly seated in case, or connection issue. | Check battery level. Ensure both earbuds are correctly placed in the charging case and fully charged. Re-pair the earbuds with your device. |
| Poor sound quality | Incorrect ear tip size, dirty ear tips/grilles, or interference. | Try different ear tip sizes for a better seal. Clean ear tips and earbud grilles. Move away from sources of interference (e.g., Wi-Fi routers). |
| Earbuds not charging | Dirty charging contacts, faulty cable/charger, or earbuds not seated correctly. | Clean the charging contacts on both earbuds and case. Ensure the USB-C cable is securely connected and the power source is working. Confirm earbuds are properly seated in the case. |
Specifications
| Feature | Detail |
|---|---|
| Model | Q20 |
| Bluetooth Version | 5.3 |
| Driver | 10mm Dynamic Driver |
| Noise Cancellation | QuietMax™ Intelligent Active Noise Cancellation |
| Microphones | 4-Mic Crystalline Calls (Dual Microphones) |
| Waterproof Rating | IPX4 |
| Battery Life (ANC Off) | Up to 5.5 hours (earbuds) + 24.5 hours (charging case) = 30 hours total |
| Battery Life (ANC On) | Up to 4 hours (earbuds) + 18 hours (charging case) = 22 hours total |
| Charging Method | Cable (USB-C) |
| Material | Plastic |
| Sound Isolating | Yes |
| Audio Codecs | AAC, SBC |
| Functions | Video Game, Common Headphone, Mobile Phone |
| Controls | Volume Control, Control Button (Touch) |
| Style | TWS In-ear Headphones |
| Certification | CE |
| Origin | Mainland China |
User Tips
- Battery Life: The total battery life of the earbuds and charging case can reach up to 30 hours with Active Noise Cancellation (ANC) off, and up to 22 hours with ANC on. Keep this in mind for extended listening sessions.
- Optimal Fit: Experiment with the different ear tip sizes provided to find the most comfortable and secure fit. A good seal is crucial for effective noise cancellation and sound quality.
- Gaming Mode: For a low-latency experience during gaming, activate the dedicated gaming mode via the touch controls.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official 1MORE website or contact their customer service directly. Keep your proof of purchase for any warranty claims.