1. Introduction
This manual provides essential information for the installation, operation, and maintenance of the HP DL380 DL388 G9 Gen9 CPU Cooling Fan and Heatsink. These components are designed to ensure optimal thermal management for your HP ProLiant DL380/DL388 Gen9 server, maintaining stable performance and extending the lifespan of your CPU.
2. Specifications
| Attribute | Value |
|---|---|
| Compatible Brand | HP |
| Compatible Models | HP ProLiant DL380 Gen9, HP ProLiant DL388 Gen9 |
| Part Number (Fan) | 747597-001, 777285-001 |
| Part Number (Heatsink) | 777290-001, 777608-001 |
| Item Type | Other Notebook Parts (Note: This is a generic classification; product is for server CPU cooling) |
| Brand Name (Manufacturer) | ZUIDID |
| Origin | Mainland China |
| Package Weight | 0.09 kg |
| Package Dimensions (L x W x H) | 7 cm x 7 cm x 7 cm |
3. Package Contents
The package typically includes the following components:
- 1x CPU Heatsink (compatible with HP DL380/DL388 G9 Gen9)
- 2x CPU Cooling Fans (compatible with HP DL380/DL388 G9 Gen9)
4. Installation Guidelines
WARNING: Server components can be sensitive to electrostatic discharge (ESD). Always use proper ESD precautions, such as an anti-static wrist strap, when handling these components. Ensure the server is powered off and disconnected from all power sources before beginning installation.
4.1 Tools Required
- Phillips head screwdriver
- Thermal paste (if not pre-applied on heatsink)
- Anti-static wrist strap
- Clean, lint-free cloth
4.2 Heatsink and Fan Installation Steps
- Prepare the Server: Power down the HP DL380/DL388 G9 Gen9 server and disconnect all power cables. Open the server chassis cover according to the server's service manual.
- Locate CPU Socket: Identify the CPU(s) for which the heatsink and fans are being replaced or installed.
- Remove Existing Components (if applicable):
- Carefully disconnect the fan power cables from the motherboard.
- Unscrew and remove the old heatsink.
- Remove the old cooling fans from their bays.
- Clean any old thermal paste from the CPU surface using a lint-free cloth and isopropyl alcohol.
- Apply Thermal Paste: If the new heatsink does not have pre-applied thermal paste, apply a small, pea-sized amount of high-quality thermal paste to the center of the CPU's integrated heat spreader (IHS). Do not spread it manually; the pressure from the heatsink will distribute it evenly.
- Install New Heatsink:
- Align the new heatsink with the CPU socket and mounting holes.
- Gently place the heatsink onto the CPU, ensuring even contact.
- Secure the heatsink by tightening the captive screws in a diagonal pattern (e.g., top-left, bottom-right, top-right, bottom-left) until snug. Do not overtighten.
- Install New Cooling Fans:
- Insert the new cooling fans into their designated bays within the server chassis.
- Ensure they are properly seated and secured.
- Connect the fan power cables to the appropriate headers on the motherboard. Refer to your server's motherboard diagram for correct fan header locations.
- Close Server: Replace the server chassis cover and secure it. Reconnect power cables.
5. Operation
Once installed, the CPU cooling fan and heatsink operate automatically to regulate CPU temperature. The server's system management software (e.g., HP iLO) will monitor fan speeds and CPU temperatures. Ensure that the server's firmware and operating system are up-to-date to benefit from the latest thermal management optimizations.
5.1 Monitoring CPU Temperature
You can monitor CPU temperatures and fan speeds through the server's integrated Lights-Out (iLO) interface or through operating system utilities. High CPU temperatures or unusual fan noise may indicate an issue.
6. Maintenance
Regular maintenance helps ensure the longevity and efficiency of your cooling system.
- Dust Removal: Periodically inspect the heatsink fins and fan blades for dust accumulation. Use compressed air to gently clear dust from the heatsink and fan blades. Ensure the fans are held stationary when using compressed air to prevent over-spinning and potential damage.
- Fan Inspection: Check fan blades for any signs of damage or obstruction. Listen for unusual noises (e.g., grinding, rattling) which could indicate a failing fan bearing.
- Thermal Paste Reapplication: While not frequently required, if the server experiences persistent overheating issues despite clean components, consider reapplying thermal paste. This typically involves removing the heatsink, cleaning old paste, and applying new paste.
7. Troubleshooting
7.1 Common Issues and Solutions
| Problem | Possible Cause | Solution |
|---|---|---|
| High CPU Temperature | Dust accumulation, improper thermal paste application, fan failure, insufficient airflow in server rack. | Clean heatsink and fans. Reapply thermal paste. Check fan connections and functionality. Ensure proper server rack ventilation. |
| Fans Not Spinning or Spinning Slowly | Loose power connection, fan failure, motherboard issue. | Verify fan power cables are securely connected. Test with a known good fan if possible. Check server diagnostics for motherboard errors. |
| Unusual Fan Noise | Dust obstruction, failing fan bearing, loose fan. | Clean fans. Inspect for physical obstructions. Replace the fan if noise persists and indicates bearing failure. Ensure fans are securely mounted. |
| Server Overheating Shutdowns | Severe cooling issue, multiple component failures. | Immediately power off the server. Perform thorough inspection and troubleshooting as above. Consult HP server documentation or professional support if issues persist. |
8. User Tips
No specific user tips were available from reviews or Q&A for this product. However, general best practices for server cooling include:
- Always ensure adequate airflow within your server rack.
- Regularly check server health logs for temperature warnings.
- When replacing components, double-check all connections before powering on.
9. Warranty and Support
For warranty information, please refer to the terms and conditions provided by your original point of purchase or the manufacturer, ZUIDID. For technical support related to the HP DL380/DL388 G9 Gen9 server itself, please consult HP's official support channels.
This product is a replacement component. Ensure compatibility with your specific server model and configuration before installation.





