IP Camera 4K HD Three Screen External WiFi Camera Instruction Manual

1. Introduction

Thank you for choosing the XM 4K HD Three Screen External WiFi IP Camera. This manual provides detailed instructions for the installation, operation, and maintenance of your new security camera. Please read this manual thoroughly before use to ensure proper functionality and safety.

Figure 1: XM 4K HD Three Screen External WiFi IP Camera highlighting key features like 8MP, detection, waterproof, audio, WiFi, AI human detection, 2 CPUs, three screens, iCsee, Alexa, Google Assistant, PTZ 340°, and Bluetooth.

2. Package Contents

Please check the box for the following items:

• 1x XM 4K HD Three Screen External WiFi IP Camera
• 1x Dual-use mounting bracket
• 1x 12V Waterproof Power Supply
• 1x Set of Screw Fittings (screws and wall plugs)
• 1x User Manual (this document)
• 1x Waterproof head for cable connections

3. Specifications

Figure 2: Product dimensions and key components: 1. 5db Ubi Antenna, 2. Bracket rotatable angle, 3. 3.6mm Lens, 4. 3.6mm Lens, 5. 3.6mm wide-angle lens, 6. Dual lights. Also shows Micro SD slot, Speaker, Waterproof head, Screw fittings, and Removable bracket.

4. Setup Guide

4.1 Physical Installation

1. Choose a Location: Select an outdoor location that provides the desired viewing angle and is within range of your 2.4GHz WiFi network. Ensure the camera is protected from direct impact.
2. Install Mounting Bracket: Use the provided screws and wall plugs to securely attach the dual-use mounting bracket to a wall or ceiling.
3. Mount the Camera: Slide the camera onto the fixed bracket and secure it with the provided screw.
4. Connect Power: Connect the 12V waterproof power supply to the camera and plug it into a power outlet. The camera will perform a self-check and provide audible prompts.

Figure 3: The camera is IP66 waterproof, designed to withstand rain, snow, and wind.

4.2 App Download & Registration (iCSee)

1. Download iCSee App: Scan the QR code provided in the quick start guide (or search 'iCSee' in your phone's app store) to download and install the iCSee application on your smartphone (Android or iOS).
2. Register Account: Open the iCSee app, click on "Sign Up", and follow the prompts to fill in the registration information and complete the process.
3. Log In: Enter your newly registered account details and click "Log In".

4.3 Device Connection

1. Add Device: In the iCSee app, click the "+" sign (usually in the top right corner) to add equipment.
2. Enable Bluetooth: The app may prompt you to turn on Bluetooth on your phone to search for nearby devices. Confirm by clicking "Turn On".
3. Search for Device: The app will automatically search for nearby devices via Bluetooth. Once your camera is found (e.g., "QDBallCamera4FA9"), confirm adding the equipment.
4. Configure WiFi: Enter your 2.4GHz WiFi network password to connect the device. Ensure your WiFi signal is stable.
5. Completion: Once successfully connected, the device will be added to your app.

Figure 4: Connection methods including Bluetooth, 2.4GHz WiFi, and RJ45 wired cable connection. The camera also supports ONVIF NVRs.

5. Operating Instructions

5.1 Multi-Screen Monitoring

The camera features a unique tri-lens design, allowing for simultaneous viewing of three different areas within the iCSee app. This provides comprehensive coverage from a single device.

Figure 5: The iCSee app interface showing three distinct camera views simultaneously, enabling monitoring of multiple areas.

5.2 PTZ Control

Utilize the Pan-Tilt-Zoom (PTZ) functionality through the iCSee app to adjust the camera's viewing angle. The camera supports 340° horizontal pan and 90° vertical tilt, allowing you to remotely control its movement and focus on specific areas.

5.3 Two-Way Audio

The built-in microphone and speaker enable real-time two-way audio communication. You can listen to what's happening around the camera and speak through the camera to visitors or deter intruders directly from your smartphone.

Figure 6: The camera supports two-way talk, allowing you to listen and speak through the device.

5.4 Night Vision Modes

The camera offers advanced night vision capabilities with multiple modes:

• Full NightColor: Enhanced low-light image sensor and chipset provide full-color night vision up to 98 feet using two built-in spotlights.
• Infrared Mode: For discreet monitoring, the camera uses infrared lights to provide clear black-and-white images in complete darkness.
• Smart Dual Illumination: In this mode, the camera primarily uses infrared. If human motion is detected, the spotlights will automatically turn on to capture full-color video and deter potential threats. The white light turns off automatically when the person leaves, switching back to infrared mode.

Figure 7: Full NightColor in total darkness, featuring 2x spotlights and 98 FT color night vision.

Figure 8: Smart Dual Illumination supports full-color, infrared, and double-light alert modes. It shows the sequence of IR on, spotlight on for full-color recording upon target appearance, spotlight warning, and then spotlight off with IR on when the target disappears.

5.5 Motion Detection & Alarms

The camera features AI Human Detection and Auto Tracking. When human movement is detected in the monitored area, the camera will automatically track the person, send real-time push notifications to your iCSee app, and can trigger a 110db siren alarm and spotlights to deter intruders. This minimizes false positives compared to traditional motion detection.

Figure 9: AI Auto Tracking and Human Detection, showing the camera following a person and a phone notification for motion detected.

Figure 10: Spotlight and Siren Alarm feature, showing the camera detecting a person and sending an alert to a phone.

5.6 Video Storage

The camera offers flexible storage options:

• MicroSD Card: The camera has an open expansion card slot and supports MicroSD cards up to 256GB for local storage. You can view historical monitoring screens directly from the app.
• Cloud Storage: Subscribe to iCSee Cloud storage for secure, remote backup of your video recordings.
• NVR/PC VMS/FTP: The camera is compatible with Xmeye NVRs, PC VMS (Video Management Software), and FTP for advanced recording and management.

Figure 11: Various storage options available for the camera, including iCSee Cloud, MicroSD card, PC VMS, FTP, and XMEye NVRs.

6. Maintenance

• Cleaning: Regularly clean the camera lens and housing with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals or abrasive cleaners.
• Firmware Updates: Check the iCSee app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.
• Power Supply: Ensure the power supply connection is secure and free from damage.
• Environmental Protection: While the camera is IP66 rated, avoid exposing it to extreme conditions beyond its operating temperature range.

7. Troubleshooting

Common Issues and Solutions:

• Camera not connecting to WiFi:
  • Ensure your WiFi network is 2.4GHz. This camera does not support 5GHz WiFi.
  • Verify the WiFi password entered in the app is correct.
  • Make sure the camera is within range of your WiFi router.
  • Try resetting the camera by pressing the reset button (located near the SD card slot) for 5-10 seconds until you hear a prompt.
• Poor image quality:
  • Clean the camera lens.
  • Check your internet connection speed. A slow connection can affect streaming quality.
  • Ensure there are no obstructions blocking the camera's view.
• Motion detection not working:
  • Verify that motion detection is enabled in the iCSee app settings.
  • Adjust the sensitivity settings for motion detection.
  • Ensure the camera's view is clear and not obstructed by moving objects like tree branches.
• Two-way audio issues:
  • Check the volume settings on your phone and in the iCSee app.
  • Ensure there are no physical obstructions blocking the camera's microphone or speaker.
  • Verify your internet connection is stable for real-time audio transmission.
• NVR connection issues:
  • Ensure your NVR is compatible with Xmeye and ONVIF protocols.
  • Verify network settings for both the camera and NVR.

8. User Tips

• NVR Compatibility: For users looking to integrate this camera with an NVR, ensure your NVR supports the Xmeye protocol for seamless connection and recording.
• SD Card for Local Storage: While cloud storage is an option, using a high-capacity MicroSD card (up to 256GB) provides reliable local recording, especially if internet connectivity is intermittent.
• Bluetooth for Easy Setup: The Bluetooth feature significantly simplifies the initial device discovery and setup process, making it quicker to get your camera online.

9. Warranty and Support

This product comes with a standard manufacturer's warranty. For detailed warranty information, technical support, or service inquiries, please refer to the seller's contact information or the official XM website. Keep your purchase receipt as proof of purchase.