BESDER 20MP 8K HD WiFi Camera User Manual

1. Introduction

Thank you for choosing the BESDER 20MP 8K HD WiFi Camera. This advanced security camera features a four-lens, three-screen design, 10X optical zoom, auto-tracking, and 4K PTZ capabilities to provide comprehensive surveillance for your home or business. This manual will guide you through the installation, operation, and maintenance of your new camera.

Disclaimer: Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.

2. What's in the Box

Please check the package contents to ensure all items are present:

• 1x PTZ Camera
• 1x User Manual
• 1x Power Supply
• 1x Screws Bag
• 1x Waterproof Lid

3. Specifications

4. Setup and Installation

4.1 Physical Installation

The camera is designed for both indoor and outdoor use, with an IP66 waterproof rating and an operating temperature range of -30°C to 50°C. It can be installed on ceilings or walls.

4.2 App Installation (O-KAM Pro)

To use the camera, you need to install the "O-KAM Pro" app on your mobile device. Search for "O-KAM Pro" in the App Store (iOS) or Google Play Store (Android), or scan the QR codes below:

Important App Permissions:

When installing the app, or by going to your phone settings and finding the O-KAM Pro app, ensure the following permissions are enabled:

1. Allow push notifications to ensure the phone receives motion detection alerts.
2. Allow search and connection to the local network to ensure the device connects to the app.
3. Agree to the privacy policy to ensure access to the app.
4. Enable Bluetooth permissions to successfully add the camera; otherwise, the connection will fail.

4.3 Account Registration

New users need to register an account within the O-KAM Pro app. Follow these steps:

1. Open the O-KAM Pro App and tap Register now.
2. Select your region, enter your phone number, check the box to indicate you have read and agree to the policy, and then tap Get verification code.
3. Enter the verification code, set your account password, and then tap Done.
4. Enter the login interface and log in to your account.

4.4 Adding the Camera to O-KAM Pro

Method 1: Bluetooth Connection (Recommended)

1. Find the Bluetooth device in the app and tap Connect; or tap +Add, which will lead to the Receiving Bluetooth Device screen.
2. Enter your WiFi password and tap Next.
3. Wait for the device to configure.
4. Set the Device Name.
5. Optionally enable notification push, motion detection, and cloud video recording switch.
6. The device should now be added successfully.

Method 2: QR Code Scanning

1. Tap +Add, or tap the + icon in the upper right corner of the app.
2. Navigate to the scanning interface and scan the QR code located on the camera.
3. Check the option "I hear the prompt tone" and tap Next.
4. Enter the WiFi password and tap Next.
5. Scan the QR code with your camera.
6. Set the Device Name.
7. Optionally enable notification push, motion detection, and cloud video recording switch.

4.5 WiFi Connection

The camera supports both 2.4GHz and 5GHz WiFi connections, ensuring a strong and stable connection with its enhanced 4dBi Wi-Fi antenna. It also supports RJ-45 network cable connection for wired stability.

5. Operating Instructions

5.1 Remote Access and Control

With the O-KAM Pro app, you can remotely access and control your camera from anywhere using your smartphone or tablet. The P2P technology allows you to view live footage and manage settings.

5.2 PTZ Remote Control and 10X Zoom

The camera features Pan-Tilt-Zoom (PTZ) functionality. The bottom lens can rotate 355° horizontally (Pan) and 90° vertically (Tilt), providing 360° coverage. You can control these movements directly within the O-KAM Pro app. The camera also offers 10X optical zoom to see more details.

5.3 Two-Way Audio

The camera is equipped with a built-in microphone and speaker, allowing for clear two-way voice intercom. You can talk to anyone near the camera, for example, to warn intruders or communicate with visitors.

5.4 Smart Dual Light Modes (Night Vision)

The camera provides clear and colorful images day and night with its built-in IR LEDs and white LEDs. There are three night modes:

• IR Mode: IR LEDs are on, providing a high-definition black and white image.
• Color Mode: White LEDs are on, allowing for a color image at night.
• Intelligent Mode: Default black and white image when no moving object is detected. When a moving object is detected, white light turns on for a color image.

Video: Demonstration of day and night vision capabilities of the camera.

5.5 AI Functions: Human Detection & Auto Tracking

The camera features smart AI functions to enhance security:

• AI Human Detection: Quickly identifies human targets and sends immediate notifications to your phone. It focuses on human shapes, reducing false alarms from objects like cars or trees.
• AI Auto Tracking: The camera automatically follows a detected moving object, ensuring continuous surveillance.

5.6 Video Recording and Storage

The camera supports two storage options:

• TF Card Storage: Supports up to 128GB TF (Micro SD) cards.
• Cloud Storage: Available through the O-KAM Pro application (subscription may be required).

5.7 Multi-Screen View

The O-KAM Pro app provides a unique multi-screen view. There are three video screens in the app: the upper two display fixed-position camera views, and the lower two display PTZ camera views, allowing you to monitor multiple angles simultaneously.

6. Maintenance

To ensure optimal performance and longevity of your BESDER camera, follow these maintenance guidelines:

• Cleaning: Regularly wipe the camera lens with a soft, dry cloth to remove dust and smudges. Avoid using harsh chemicals or abrasive materials that could scratch the lens.
• Power Supply: Ensure the camera is connected to a stable power source. Avoid frequent power interruptions.
• Firmware Updates: Check the O-KAM Pro app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures you have the latest features and security enhancements.
• Environmental Protection: Although the camera is IP66 rated, avoid directing high-pressure water jets directly at it. Ensure the waterproof lid for the Micro SD card slot is securely closed.
• Cable Management: Ensure all cables are securely connected and protected from physical damage or extreme weather conditions.

7. Troubleshooting (FAQs)

Q1: What should I do if the equipment fails?

A1: Long press the reset button to restart the camera. If there is no response, try changing the power source.

Q2: How far should the camera be from the router?

A2: In an open area, the WiFi connection range can be approximately 150 meters. However, the strength of the WiFi signal and the surrounding environment may cause interference. If the camera's connection is weak or unstable, please place the camera as close to the router as possible.

Q3: Device shows offline?

A3:

• Confirm that the current location has good Wi-Fi coverage and a stable network, ensuring the Wi-Fi signal is above 85%. It is recommended to move the router closer to ensure Wi-Fi signal strength is above 85% to improve home Wi-Fi performance.
• Remove the camera from your O-KAM Pro account and re-add it after resetting the device.

Q4: TF card not recognized?

A4: Check whether the capacity of the TF card is displayed in the System Settings - TF Card Recording Settings of the device in the APP. If it prompts "No TF card detected," it means that the TF card recognition failed.

1. Please use a brand TF card.
2. Only FAT32 format is supported.
3. The recommended TF card capacity is between 2-128G.
4. Use a high-speed TF card of Class 4 and above.
5. Try to insert and unplug the TF card several times.
6. It is recommended to try another TF card.
7. It may take some time for the camera to recognize the TF card. After inserting the card, wait for about 30 seconds before observing.

Q5: Can you use the ICSee app on this camera?

A5: No, this camera is designed to work with the "O-KAM Pro" app. Please use the official O-KAM Pro app for full functionality and support.

8. User Tips

• For optimal WiFi performance, especially with 5GHz, ensure your router is not too far from the camera.
• Always keep the O-KAM Pro app updated to benefit from the latest features and security patches.
• When installing outdoors, ensure the camera is mounted securely and all connections are waterproofed using the provided lid.
• If experiencing connectivity issues, try resetting the camera and re-adding it via Bluetooth for the most reliable setup.

9. Warranty and Support

We sincerely appreciate your support! If you have any questions during usage, please send an email to our after-sales mailbox with your order number and questions. Upon receiving your message, we will promptly provide a solution within 24 hours.

To activate your 12-month free warranty service, please send the following information to our after-sales mailbox:

• Order Date: [Your Order Date]
• Order Number/ID: [Your Order Number/ID]
• Buyer's Email: [Your Email Address]

Your free warranty will take effect upon activation. During the warranty period, if any part of the product is damaged, please contact us.

After-Sales Service Team Email: SmartcameraTeam@outlook.com

You can also follow us on social media for updates and support:

User manual (PDF) is available for download from the seller's product page or by contacting support.