DIVEDEER Automatic Window Cleaning Robot

Introduction

Thank you for purchasing the DIVEDEER Automatic Window Cleaning Robot. This manual provides essential information for the safe and efficient operation of your device. Please read it carefully before use and retain it for future reference.

The product is based on the actual item inside the packaging.

Important Safety Information

Attention! Must Read Before Use

• Children must not operate this product.
• Users with physical, sensory, or psychological disorders, or those lacking knowledge of the product's functions and operations, should be supervised by a fully competent user after becoming familiar with usage procedures and safety risks.
• The product should only be used under the supervision of a fully capable user after acquainting oneself with the usage process and safety risks.
• This product is designed exclusively for cleaning framed windows and glass; it is not suitable for use on windows and glass without frames.
• If the window or glass frame has a damaged silicone rubber edge, extra attention must be given to prevent potential leaks and ensure the machine's stability during the cleaning process.
• Users are responsible for carefully observing the usage scenario to guarantee the safe and secure use of the product.

Safety Matters

• Use only the original adapter. Using a non-original adapter may result in product failure or damage.
• Ensure the adapter has sufficient space for ventilation and heat dissipation during use. Avoid wrapping the power adapter with other objects.
• Avoid using the adapter in a humid environment.
• Refrain from touching the power adapter with wet hands during use.
• Charge the window robot at the voltage within the capacity of the power adapter.
• Do not use a damaged power adapter, charging cable, or power plug.
• Unplug the power plug before cleaning or maintaining the machine.
• Avoid disconnecting the power by unscrewing the extension cord to prevent electric shock.
• Do not disassemble the power adapter. If faulty, replace the entire power adapter. For assistance and repair, contact your local customer service or distributor.
• Mishandling the product's battery poses a risk of combustion or chemical injury. Do not disassemble the battery to avoid short circuits. Avoid use in environments exceeding 60°C.
• Dispose of used batteries at a professional waste battery recycling center, adhering to national laws and regulations.
• Avoid immersion in liquids or prolonged exposure to a humid environment.
• Keep the product away from sunlight and heat sources.
• Store the product out of reach of children, away from strong magnetic fields. Use the product within an ambient temperature range of 0°C-40°C (32°F-104°F).
• Avoid cleaning damaged glass or surfaces with uneven textures, as the product may not provide sufficient vacuum suction on such surfaces.
• The built-in battery can only be replaced by the manufacturer or a designated dealer/after-sales center to prevent potential hazards. Disconnect power before handling the battery.
• Operate the product strictly in accordance with the instructions. The manufacturer is not responsible for any property damage or personal injury resulting from improper use.

Warnings

1. Before operation, make sure to attach the safety rope and tie it securely to a stable indoor unit.
2. Before turning on the robot, check the safety rope for damage and secure knotting. Make sure there is no damage and that the knot is secure before using the product.
3. For glass doors and windows without a balcony, a danger warning must be placed on the ground downstairs to prevent people from approaching.
4. Fully charge the built-in backup battery before use (green light on).
5. Do not use in rainy or wet weather.
6. Turn on the robot first and then place it on the window glass.
7. Make sure the robot is safely attached to the window surface before releasing your hands.
8. When power is cut off, ensure that the robot stops safely and take it before the battery exhausts.
9. Do not use this product to clean frameless windows or glass.
10. Make sure the cleaning cloth is properly attached to the bottom of the machine to prevent air leakage when the window cleaner is adsorbed.
11. Do not spray the robot or the bottom of the machine; spray water only on the cleaning cloth.
12. Do not allow children to use the robot.
13. Please remove any items on the glass surface before use.
14. Please keep hair, loose clothes, fingers, or other parts of the body at a distance from the working parts of the robot.
15. Do not use the robot in areas with flammable and explosive solids or gases.

Product Overview

Product Components

Key components of the robot:

1. Orange light: charging
2. Green light: charging complete
3. Red light: Machine Abnormal
4. Water tank
5. One-button start
6. Power socket
7. Safety rope hanging hole
8. Water spray hole
9. Clean cloth
10. Blue light
11. Green light
12. Remote control receiving window

Package Contents

The product package includes:

• Host (Window Cleaning Robot)
• Cleaning ring
• Clean cloth
• Add water bottle
• Safety rope
• Adapter + power cord
• Remote control
• User Manual (this document)

Specifications

Setup

1. Install the Cleaning Cloth and Cleaning Ring

According to the diagram, ensure the cleaning cloth is installed on the cleaning ring, and the cleaning ring is correctly installed on the cleaning wheel to prevent air leakage.

2. Add Water

1. Do not add any other cleaning agents to the water tank.
2. Turn the robot over, remove the cleaning ring, open the silicone cover, and add clean and impurity-free water.
3. Do not fill the water tank completely (80% is sufficient) to maintain stable air pressure.

3. Attach a Safety Rope

1. For glass doors and windows without a balcony, a danger warning must be placed on the ground downstairs to prevent people from approaching.
2. Please check whether the safety rope is damaged and whether the knot is loose before using.
3. Be sure to fasten the safety rope before using, and tie the safety rope to fixed objects in the house to avoid danger.

4. Power Connection

1. Insert the threaded connector into the power connector of the fuselage and tighten it.
2. Plug the power cord into the socket.

Fully charged before use:

• First, connect the power cord, and the orange light will turn on, indicating that it is in the charging state.
• When the green light is on, the battery is fully charged. It usually takes 3-4 hours to fully charge.

Operation

1. Activating the Window-Cleaning Robot

1. Press the start button and confirm that the fan rotates.
2. Place the machine on the glass and keep a certain distance (at least 80mm) from the window frame.
3. Make sure that the robot can be attached to the glass, and then let go.
4. Once more, press the start button and the robot starts running.

2. Remote Control Functions

The front and back of the product can receive remote control signals. To replace the remote control battery, push down the battery cover at the bottom of the back of the remote control.

3. Cleaning Modes

The robot features intelligent path planning for efficient cleaning.

Dry Wipe

1. The first time you wipe, first remove any loose sand or large debris from the glass surface.
2. If you spray water or detergent on the cleaning cloth or glass first, it may mix with sand and create yellow mud, reducing wiping effectiveness.
3. For sunny or low-humidity weather, dry wiping is often the best initial approach.

Wet Wipe

The window cleaning robot is equipped with one water spray hole. When cleaning, it moves forward and sprays water.

Automatic Water Spray (AU)

• When the robot is in auto cleaning mode and moving forward, press the "AU" button on the remote control. The robot will emit two "beep...beep" sounds, indicating that automatic water spray mode is activated, and water will be sprayed intermittently.
• Press the "AU" button again to turn off the water spray mode. The robot will emit a "beep" sound.

Manual Water Spray

• When the robot is in auto cleaning mode and moving forward, press the "water drop" button on the remote control once to spray water once.

Maintenance

1. Power Failure Protection (Backup Battery)

• In case of power failure, the device will activate its built-in backup battery, which can last for 20 minutes (when fully charged).
• During a power failure, the machine will stay in place, stop moving, and emit a warning sound. The red/blue lights will flash alternately. Return to the machine as soon as possible to prevent it from falling from the glass.
• Use the safety rope to gently pull the device back. When pulling the safety rope, keep it as close to the glass as possible to avoid falling.

2. Cleaning Completed

1. Hold the window robot with one hand and press the start button with the other hand to stop the motor.
2. Remove the window robot from the window.
3. Unclip the safety tether, then unplug and disconnect the power.
4. Place the machine and related accessories in a dry, ventilated environment for storage until next use. (Note: Please pour out any remaining water from the tank).

Troubleshooting

1. Machine runs slowly or fails, especially on first use or dirty windows:

• Clean and dry the supplied cleaning cloth before use.
• Spray a little water or glass cleaner evenly on the cleaning cloth or the glass surface to be wiped.
• After dampening and wringing out the cleaning cloth, place it into the cleaning ring of the machine for use.

2. Machine cannot run smoothly or makes a warning sound at startup (friction too large or too small):

• Check if the cleaning cloth is too dirty.
• Ensure the glass is not too slippery (e.g., very clean glass, low humidity).
• The friction coefficient of glass stickers or fog stickers may be too low for use.

3. Machine cannot detect the upper edge of the window due to sliding:

• Press the appropriate key on the remote control to switch to another auto clean mode.

4. Machine cannot wipe the upper left side of the glass:

• Use the remote control's manual window cleaning mode to wipe the missed part. This can occur if the glass or cleaning cloth is slippery, or if the top line slides slightly.

5. Machine finishes cleaning early without completing the entire window:

• Press the appropriate auto window mode button to continue the unfinished part.

6. Possible reasons for slipping and not climbing:

• Friction is too small (e.g., low friction coefficient of stickers, thermal insulation stickers, or fog stickers).
• Cleaning cloth is too wet, or the glass is very clean and slippery.
• Low humidity (e.g., air-conditioned room) makes the glass too slippery after multiple wipes.
• When starting the machine, ensure it is placed at a distance from the window frame to avoid incorrect border detection.

7. Round wheel marks remain on the glass surface after cleaning:

• The cleaning cloth is too dirty. Replace it with a clean cloth and wipe again.

8. Machine doesn't run smoothly:

• The cleaning cloth is too dirty. Replace it.
• If there are different areas on the glass surface (glass area, sticker area, thermal insulation sticker area or fog sticker area), use it in a single area.
• If the screw of the cleaning wheel is loose, tighten it (do not overtighten, as it may affect glass glue thickness or the performance of beveled window frames).

9. Warning sound and red light flashing when machine stops due to power failure:

• Gently pull the safety rope back to the machine, keeping it close to the parallel glass to avoid falling.
• Turn off the machine power switch.
• Check the wire for poor contact or a broken wire.

10. Machine stops when encountering unknown obstacles, red light flashes, no warning sound:

• Move the machine back to a safe position via remote control, or gently pull the safety rope back, keeping it close to the parallel glass.
• Remove any obstacles on the window.
• Check for air leaks.

11. Arc marks on polished glass when light shines at night:

• For the first wipe, turn off the water spraying function and use a clean cloth to remove sand.
• For the second wipe, clean and replace the cloth, turn on water spraying, or keep the upper cleaning wheel clean and dry, and spray a little detergent or alcohol on the lower cleaning wheel (1 or 2 sprays) to avoid completely wetting it. This can eliminate arc traces. Note: All wet cleaning cloths will affect operation.

12. Machine has cleaned all windows but doesn't stop automatically:

• Press the appropriate key to stop the operation.

13. Machine will not spray water:

• Confirm whether the water spray function switch is on.
• Clean the ultrasonic nozzle with a clean soft cloth.
• Check the water tank for water and ensure any added cleaning solution is clean and pure.

Warranty and Support

This product comes with a 2-year warranty, as indicated by the manufacturer. For any technical support, repairs, or warranty claims, please contact your local customer service or the authorized distributor.

Additional Resources

A PDF version of this user manual is available for download: User Manual (PDF)