DIVEDEER Automatic Window Cleaning Robot

1. Important Safety Matters and Warnings

ATTENTION! MUST READ BEFORE USE

• Children must not operate this product.
• Users with physical, sensory, or psychological disorders, or those lacking knowledge of the product's functions and operations, should be supervised by a fully competent user after becoming familiar with usage procedures and safety risks.
• The product should only be used under the supervision of a fully capable user after acquainting oneself with the usage process and safety risks.
• This product is designed exclusively for cleaning framed windows and glass; it is not suitable for use on windows and glass without frames.
• If the window or glass frame has a damaged silicone rubber edge, extra attention must be given to prevent potential leaks and ensure the machine's stability during the cleaning process.
• Users are responsible for carefully observing the usage scenario to guarantee the safe and secure use of the product.

SAFETY MATTERS

• Use only the original adapter. Using a non-original adapter may result in product failure or damage.
• Ensure the adapter has sufficient space for ventilation and heat dissipation during use. Avoid wrapping the power adapter with other objects.
• Avoid using the adapter in a humid environment.
• Refrain from touching the power adapter with wet hands during use.
• Charge the window robot at the voltage within the capacity of the power adapter.
• Do not use a damaged power adapter, charging cable, or power plug.
• Unplug the power plug before cleaning or maintaining the machine.
• Avoid disconnecting the power by unscrewing the extension cord to prevent electric shock.
• Do not disassemble the power adapter. If faulty, replace the entire power adapter. For assistance and repair, contact your local customer service or distributor.
• Mishandling the product's battery poses a risk of combustion or chemical injury. Do not disassemble the battery to avoid short circuits. Avoid use in environments exceeding 60°C.
• Dispose of used batteries at a professional waste battery recycling center, adhering to national laws and regulations.
• Avoid immersion in liquids or prolonged exposure to a humid environment.
• Keep the product away from sunlight and heat sources.
• Store the product out of reach of children, away from strong magnetic fields. Use the product within an ambient temperature range of 0°C-40°C (32-104°F).
• Avoid cleaning damaged glass or surfaces with uneven textures, as the product may not provide sufficient vacuum suction on such surfaces.
• The built-in battery can only be replaced by the manufacturer or a designated dealer/after-sales center to prevent potential hazards. Disconnect power before handling the battery.
• Operate the product strictly in accordance with the instructions. The manufacturer is not responsible for any property damage or personal injury resulting from improper use.

RISK OF ELECTRIC SHOCK

• Make sure the power is completely disconnected and the robot is off before cleaning the body or maintaining the body.
• Do not drag the power plug through the extension cord; power off should be properly unplugged.
• Do not continue to use the product if the machine is damaged/the power supply is damaged.
• Robot is damaged, please contact your local after-sales center or dealer for repair.
• Do not use water to clean the machine body and power adapter.
• Do not use this product in dangerous areas such as open fire, bathroom with water flowing from the open nozzle, by the swimming pool, etc.
• Do not damage or twist the power cord. Do not put heavy objects on the power cord or adapter to avoid damaging.

WARNINGS

• Before operation, make sure to attach the safety rope and tie it securely to a stable indoor unit.
• Before turning on the robot, check the safety rope for damage and secure knotting. Make sure there is no damage and that the knot is secure before using the product.
• For glass doors and windows without a balcony, a danger warning must be put on the ground downstairs.
• Fully charge the built-in backup battery before use (green light on).
• Do not use in rainy or wet weather.
• Turn on the robot first and then place it on the window glass.
• Make sure the robot is safely attached to the window surface before releasing your hands.
• When power is cut off, ensure that the robot stops safely and take it before the battery exhausts.
• Do not use this product to clean frameless windows or glass.
• Make sure the cleaning cloth is properly attached to the bottom of the machine to prevent air leakage when the window cleaner is adsorbed.
• Do not spray the robot or the bottom of the machine. Spray water only on the cleaning cloth.
• Do not allow children to use the robot.
• Please remove any items on glass surface before use.
• Please let hair, loose clothes, fingers or other parts of body keep distance with the working parts of robot.
• Do not use the robot in areas of flammable and explosive solids or gases.

2. Product Description & Parameters (Specifications)

The DIVEDEER RN2-17 is an automatic window cleaning robot designed for efficient and safe glass cleaning.

Product Components

Power Light Indicators:

• Orange light: Charging
• Blue light: Machine is normal (working status)
• Green light: Charging complete
• Red light: Machine abnormality

Accessories Included

• Window Cleaning Robot (Host)
• Cleaning Rags (10 pieces)
• Cleaning Rings
• Adapter + Power Cable
• Remote Control
• Add Water Bottle
• Safety Rope
• User Manual (this document)

Technical Specifications

3. Remote Control

The remote control allows you to operate the window cleaning robot from a distance.

Battery Installation

• Do not charge the remote control battery, do not disassemble the battery, do not put the battery in fire, there is a possibility of detonation.
• Please use No., AAA batteries of the same specification as required. Do not use different types of batteries, as there is a danger of burning the circuit.
• When installing and removing the battery, push the remote control cover down, open the battery cover, and install. Align the negative pole with one end of the spring first, press it down. Reverse installation of the battery is invalid. Then cover the battery cover.
• New and old batteries or different models, different types of batteries cannot be mixed.

Remote Control Functions

4. Setup

1. Install the Cleaning Cloth and Cleaning Ring

1. Ensure the cleaning cloth is installed on the cleaning ring.
2. Correctly install the cleaning ring on the cleaning wheel to prevent air leakage.

2. Add Water/Cleaning Solution

1. Do not add any other cleaning agents to the water tank besides water or recommended cleaning solution.
2. Turn the robot over, remove the cleaning ring, open the silicone cover, and add clean water (or cleaning solution).
3. Do not fill the water tank with more than 80% capacity to maintain stable air pressure.

3. Attach a Safety Rope

• For glass doors and windows without a balcony, a danger warning must be put on the ground downstairs to ensure people do not approach.
• Please check whether the safety rope is damaged and whether the knot is loose before using.
• Be sure to fasten the safety rope before using, and tie the safety rope to fixed objects in the house to avoid danger.

4. Power Connection

1. Insert the threaded connector into the power connector of the fuselage and tighten it.
2. Plug the power cord into a suitable socket.

Fully charged before use:

• First connect the power cord, and the orange light will be on, indicating that it is in the charging state.
• When the green light is on, it means the battery is fully charged. It usually takes 3-4 hours to fully charge.

5. Activate the Window-Cleaning Robot

1. Press the start button and confirm that the fan rotates.
2. Put the machine on the glass and keep a certain distance (at least 80mm) from the window frame.
3. Make sure that the robot can be attached to the glass, and then let go.
4. Once more, press the start button and the robot starts running.

5. Operating

Intelligent Path Planning Modes

The robot features intelligent path planning for comprehensive cleaning. There are three main cleaning modes:

• Up then Down Automatic Cleaning: The robot starts at the top and cleans downwards in a systematic pattern.
• Left then Down Automatic Cleaning: The robot starts from the left and cleans downwards.
• Right then Down Automatic Cleaning: The robot starts from the right and cleans downwards.

Dry Wipe Function

• For the first wipe, first remove any loose sand or large debris from the glass surface.
• If you spray water or detergent on the cleaning cloth or glass first, it may mix with sand and create yellow mud, resulting in poor wiping effect.
• Dry wiping is best when the machine is used in sunny or low-humidity weather.

Water Spray Mode

The window cleaning robot has two nozzles. When the robot cleans the left side, the left side will automatically spray water. When it moves to the right side, the right side will automatically spray water.

• Automatic Water Spray: When the robot starts cleaning, the automatic water spraying mode is turned on by default with intermittent automatic water spraying.
• Manual Water Spray: Press the 'M' button on the remote control to spray water once.
• To turn off automatic water spray, press the 'A' button on the remote control. The robot will beep, and the blue indicator light will remain on.

Power-Off Protection (UPS) Function

• In case of power failure, the robot will activate its built-in backup battery, which can last for 15-20 minutes (when fully charged).
• During a power failure, the machine will stay in place and will not move. The red lights will flash, and a warning sound will emit.
• Remove the robot as soon as possible to avoid falling from the glass due to power failure.
• Use the safety rope to gently pull the device back. When pulling the safety rope, keep it as close to the glass as possible to avoid falling.

6. Maintenance

Cleaning Completed

1. Hold the window cleaner with one hand and press the power button for 2 seconds with the other hand to turn off the power.
2. Remove the window cleaning robot from the window.
3. Unfasten the safety rope and buckle, then remove the power plug.
4. Drain any remaining water from the water tank.
5. Place the machine and its related accessories in a dry and ventilated environment for next use.

Cleaning the Ultrasonic Nozzle

• If the robot is not spraying water, clean the ultrasonic nozzle with a clean, soft cloth.
• Ensure the water tank contains water and that the added cleaning solution is clean and pure.

Cleaning Cloth Care

• After each use, remove and clean the cleaning cloths. Replace them if they are too dirty or worn.
• Ensure cleaning cloths are dry before storage.

7. Troubleshooting

This section addresses common issues you might encounter with your window cleaning robot.

Robot Runs Slowly or Fails to Operate (Especially on First Use)

• Dirty Cleaning Cloth: When unpacking, clean and dry the supplied cleaning cloth before use.
• Insufficient Moisture: Spray a little water or glass water evenly on the cleaning cloth or the surface of the glass to be wiped.
• Dampened Cloth: After dampening the cleaning cloth, wring it out before putting it into the cleaning ring.

Machine Cannot Run Smoothly or Gives Warning Sound at Start

This indicates friction is either too large or too small.

• Dirty Cleaning Cloth: Check if the cleaning cloth is too dirty.
• Surface Type: The friction coefficient of glass stickers and fog stickers is relatively low, making them unsuitable for use.
• Glass Cleanliness: If the glass is very clean, it might be too slippery.
• Low Humidity: In low-humidity environments (e.g., air-conditioned rooms), the glass can become too slippery after multiple wipes.

Cannot Detect Upper Edge of Window

• If the machine cannot detect the upper edge due to sliding, press the appropriate key on the remote control to switch to another auto clean mode.

Cannot Wipe Upper Left Side of Glass

• Use the remote control's manual window cleaning mode to wipe the unwiped part. This can occur if the glass or cleaning cloth is slippery, the width of the glass is larger than the robot's reach, or the top line slides slightly.

Machine Finishes Cleaning Work Ahead of Time

• Press the auto window mode button on the remote control to continue cleaning the unfinished part.

Robot Slips or Does Not Climb

• Low Friction: The friction coefficient of stickers, thermal insulation stickers, or fog stickers may be too low.
• Wet Cleaning Cloth: If the cleaning cloth is too wet, the glass will be too slippery.
• Low Humidity: In low-humidity environments, the glass can become too slippery after multiple wipes.
• Incorrect Placement: When starting the machine, place it at a distance from the window frame to avoid incorrect judgment.

Round Wheel Marks Remain on Glass Surface After Cleaning

• The cleaning cloth is too dirty. Please replace it with a clean cloth and wipe it again.

Machine Does Not Run Smoothly

• Dirty Cleaning Cloth: Replace the cleaning cloth.
• Different Surface Areas: Use the robot in a single area if there are different glass surface types (glass area, slicker area, thermal insulation sticker area, or fog sticker area).
• Loose Screw: If the screw of the cleaning wheel is loose, please lock it (do not lock it too tightly, as it may affect the glass glue thickness at the bottom of the window frame or the performance of the beveled window frame).

Warning Sound and Red Light Flashing Due to Power Failure

• Gently pull the safety rope back to the machine, keeping it close to the glass to avoid falling.
• Turn off the machine power switch.
• Check the wire for poor contact or a broken wire.

Machine Stops on Unknown Obstacles (Red Light Flashes, No Warning Sound)

• Let the machine return to a safe position via remote control, or gently pull the safety rope back, keeping it close to the glass to avoid falling.
• Remove any obstacles on the window.
• Check if there is a reason for air leak.

Arc Marks on Polished Glass (When Light is Shining at Night)

• For the first time, turn off the water spraying function and use a clean cloth to remove sand.
• For the second wipe, clean and replace the clean cloth, turn on the water spraying function, or keep the upper cleaning wheel clean and dry, and spray a little detergent or alcohol on the lower cleaning wheel (1 or 2 sprays). This can eliminate arc traces. Note: All wet cleaning cloths will affect the operation.

Machine Cleans All Windows But Doesn't Stop Automatically

• Press the start/pause key on the remote control to stop the operation.

Machine Will Not Spray Water

• Confirm whether the water spray function switch is on.
• Clean the ultrasonic nozzle with a clean soft cloth.
• Check the water tank for water and ensure the added cleaning solution is clean and pure.

8. User Tips

• Always ensure the safety rope is securely fastened, especially when cleaning high windows.
• For optimal cleaning results, perform a dry wipe first to remove loose dirt, then follow with a wet wipe using water or a suitable cleaning solution.
• Regularly clean the microfiber pads and ensure they are properly attached to prevent air leakage and maintain suction.
• Keep the robot's sensors clean to ensure accurate edge detection and path planning.
• If the robot seems to struggle, check the cleanliness of the glass and the pads, and ensure the water tank is adequately filled with clean solution.

9. Warranty and Support

For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support or service inquiries, please contact the manufacturer's customer service department.

A PDF version of this user manual is available for download: User Manual (PDF)

10. Product Demonstration Video

Watch this video for a visual guide on how to set up and operate your DIVEDEER Window Cleaning Robot.