1. Introduction
Thank you for choosing the TWS24 Wireless Earphones. These earphones are designed to provide a superior audio experience with advanced features such as Active Noise Cancellation, Bluetooth 5.0 connectivity, and a long-lasting battery. This manual will guide you through the setup, operation, and maintenance of your new earphones.
Key Features:
- Active Noise Cancellation (ANC): Up to 48dB noise reduction for immersive listening.
- Bluetooth 5.0: Stable and fast wireless connection.
- Extended Battery Life: Up to 48 hours of combined playback with the charging case.
- IPX5 Water Resistance: Protection against sweat and light splashes.
- Multi-functional Touch Control: Easy management of calls, music, and voice assistant.
- Smart LED Power Display: Clear indication of battery levels for earbuds and charging case.
- Portable Power Bank Function: The charging case can also provide emergency power for your mobile phone.
2. Package Contents
Please check the package for the following items:
- TWS24 Wireless Earphones (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- User Manual (this document)
- Ear tips (various sizes, if included)
3. Specifications
| Feature | Specification |
|---|---|
| Model Name | TWS-24 |
| Bluetooth Version | BT 5.0 |
| Noise Cancellation | Active Noise Cancellation (ANC) up to 48dB, Dynamic Noise Cancellation |
| Total Battery Life | Up to 48 hours (with charging case) |
| Charging Case Capacity (Earbuds) | 500mAh (can charge earbuds approximately 9 times) |
| Charging Case Capacity (Power Bank) | 2200mAh (for emergency mobile phone charging) |
| Charging Time | 1-2 hours |
| Standby Time | ≥40 hours |
| Water Resistance | IPX5 |
| Compatibility | Android, iOS, Windows systems (any Bluetooth-enabled device) |
| Battery Included | Yes |
| Package Dimensions | 11cm (L) x 8cm (W) x 4cm (H) |
| Package Weight | 0.11 kg |
4. Setup Guide
4.1 Initial Charging
- Place both earphones into the charging case.
- Connect the charging case to a power source using the provided USB Type-C cable.
- The LED display on the charging case will show the charging status. Ensure the case and earphones are fully charged before first use.
4.2 Pairing with Your Device
- Automatic Power On & Pairing: Take the headsets out of the charging compartment. They will automatically power on and enter pairing mode.
- Connect to Mobile Phone: On your mobile device (smartphone, tablet, etc.), go to Bluetooth settings.
- Select 'TWS-24': Find and select 'TWS-24' from the list of available Bluetooth devices to connect.
- Confirmation: Once connected, you will hear an audio prompt, and the earphones will be ready for use.
5. Operating Instructions
5.1 Multi-functional Touch Control
The TWS24 earphones feature intuitive touch controls on the outer surface of each earbud. Perform the following actions by tapping the multi-function area:
| Action | Function |
|---|---|
| Single Tap | Play/Pause music, Answer/Hang up call |
| Double Tap (Left Earbud) | Previous Song |
| Double Tap (Right Earbud) | Next Song |
| Triple Tap (Either Earbud) | Activate Voice Assistant (Siri, Google Assistant, etc.) |
| Long Press (Left Earbud) | Volume Down (-) |
| Long Press (Right Earbud) | Volume Up (+) |
| Long Press (Incoming Call) | Reject Call |
5.2 Voice Assistant Activation
To activate your device's voice assistant (e.g., Siri, Google Assistant), simply tap on either earbud's multi-function area 3 times. You can then issue commands for music, navigation, calls, and more.
5.3 Active Noise Cancellation (ANC)
The TWS24 earphones feature Active Noise Cancellation to reduce ambient sounds. The dynamic noise cancellation traces and blocks noise instantly, enhancing your listening experience. The specific control for ANC activation/deactivation might be integrated into the touch controls (e.g., a long press or specific tap sequence not explicitly detailed in provided images, but implied by the feature). Refer to the quick start guide or product packaging for exact ANC control if not covered here.
6. Maintenance
6.1 Water Resistance (IPX5)
The TWS24 earphones are rated IPX5 water-resistant, meaning they can withstand sweat and light splashes of water. They are suitable for workouts and outdoor activities. However, they are not designed for submersion in water. Always ensure the earphones are completely dry before placing them back into the charging case or recharging to prevent damage.
6.2 Cleaning and Storage
- Use a soft, dry, lint-free cloth to clean the earphones and charging case.
- Do not use abrasive cleaners, alcohol, or chemical sprays.
- Store the earphones in their charging case when not in use to protect them and keep them charged.
- Avoid extreme temperatures and direct sunlight.
6.3 Comfortable Wearing
The TWS24 earphones are designed for comfortable wearing, fitting well and staying secure with a three-point anti-shedding design. This lightweight design allows for all-day wear without burden, making them suitable for sports, fitness, office, and study.
7. Troubleshooting
7.1 Pairing Issues
- Earphones not pairing with device: Ensure Bluetooth is enabled on your device. Make sure the earphones are out of the charging case and in pairing mode. Try turning Bluetooth off and on again on your device.
- Only one earphone working: Place both earphones back into the charging case, then take them out simultaneously. This should re-sync them. If the issue persists, try resetting the earphones (refer to product packaging or manufacturer's website for specific reset instructions if not provided here).
7.2 Charging Issues
- Earphones not charging: Ensure the charging contacts on the earphones and inside the case are clean and dry. Make sure the charging cable is securely connected to both the case and the power source.
- Charging case not charging: Verify the USB Type-C cable and power adapter are working correctly. Try a different cable or power source.
7.3 Sound Issues
- No sound or low volume: Check the volume levels on both your device and the earphones. Ensure the earphones are properly connected to your device.
- Poor sound quality: Ensure there are no obstructions between your device and the earphones. Move closer to your device. Check if the ear tips are properly sealed in your ear.
8. Warranty & Support
8.1 Free Returns
Enjoy peace of mind with free returns available within 90 days of purchase. Please refer to the seller's return policy for detailed terms and conditions.
8.2 Fast Delivery Guarantee
Your purchase is covered by a fast delivery guarantee. If delivery is delayed, you may be eligible for a $1.00 coupon. Additionally, refunds are provided if the package is lost or items are damaged during transit, or if no delivery occurs within 60 days.
8.3 Customer Support
For further assistance, technical support, or warranty claims, please contact the seller directly through the platform where you made your purchase. Keep your order details handy for quicker service.