1. Introduction
The X88 Pro 13 Smart TV Box is a high-performance media player designed to enhance your home entertainment experience. Running on Android 13, it features a Rockchip RK3528 Quad-Core Cortex-A53 processor, Mali-450 GPU, dual-band WiFi 6, Bluetooth 5.0, and supports 8K video decoding. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.
Figure 1: X88 Pro 13 TV Box and Remote Control
2. Package Contents
Please check the package for the following items:
- X88 Pro 13 TV Box
- Remote Control
- Power Supply (EU/UK/US/AU plug optional)
- HD Cable
- User Manual
Figure 2: Included accessories
3. Setup Guide
Before initial use, ensure all components are intact and undamaged. Use only the original or compliant charger provided.
3.1 Connecting the Device
- Power Connection: Connect the power adapter to the DC port on the TV Box and then plug it into a power outlet.
- HDMI Connection: Connect one end of the HD Cable to the HDMI port on the TV Box and the other end to an HDMI input on your television or display.
- Network Connection (Optional):
- Wired: Connect an Ethernet cable from your router to the LAN port on the TV Box.
- Wireless: The device supports WiFi 6 (2.4G/5G). You can configure this after initial boot-up.
- Other Peripherals: You can connect USB devices (e.g., keyboard, mouse, external storage) to the USB 2.0 or USB 3.0 ports.
Figure 3: TV Box ports (DC, SPDIF, HD, LAN, AV, USB2, USB3, TF)
Figure 4: Port identification diagram
4. Operating Instructions
4.1 Power On/Off
After connecting all necessary cables, turn on your television and select the correct HDMI input. The TV Box should power on automatically. If not, press the power button on the remote control.
To turn off the device, use the power button on the remote control. In case of a system crash, press and hold the power button for 10-15 seconds to force a restart.
4.2 Initial Setup
Upon first boot-up, follow the on-screen prompts to configure basic settings such as language, time zone, and network connection (if not using wired Ethernet).
4.3 Network Connectivity
- WiFi: Navigate to Settings > Network & Internet > Wi-Fi. Select your network and enter the password. The device supports IEEE 802.11 a/b/g/n/ac/ax (WiFi 6) on both 2.4GHz and 5GHz bands for faster and more stable connections.
- Ethernet: If an Ethernet cable is connected, the device should automatically detect and connect to the wired network.
Figure 5: WiFi 6 offers faster and more stable connectivity
4.4 Bluetooth Devices
The X88 Pro 13 supports Bluetooth 5.0 for connecting peripherals such as keyboards, mice, headsets, and game controllers. To pair a device, go to Settings > Connected devices > Pair new device. Ensure the Bluetooth device is in pairing mode.
Note:
- When pairing Bluetooth/WiFi devices, keep them away from strong magnetic fields to avoid signal interference.
Figure 6: Bluetooth 5.0 connectivity options
4.5 Media Playback
The TV Box supports 8K video decoding, allowing for high-resolution content playback. You can access various streaming services and media applications through the Android 13 operating system.
Supported Internet Services include: Prime video, NETFLIX, Hulu Plus, BROWSER, Vudu, hulu, YouTube, PANDORA, Skype, and others.
Figure 7: Enjoy stunning 8K video quality
5. Maintenance and Safety Guidelines
- Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
- Storage: Store the device in a dry and well-ventilated place, away from high temperatures, humidity, and direct sunlight.
- Environmental Restrictions: It is forbidden to use and charge the device in environments below -10°C or above 45°C, or in rain, dusty, flammable, and explosive conditions.
- Battery Care (for remote control): If the remote control uses replaceable batteries, dispose of discarded batteries according to local environmental regulations. Do not squeeze or burn them.
- Power Management: Avoid excessive discharge of the device. If charging, unplug the cable in a timely manner once fully charged.
- Unauthorized Modifications: Non-compliant accessories are prohibited. Disassembly, modification of products, and self-replacement of non-original components are prohibited.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on | Power cable not connected properly; Power outlet issue; Faulty power adapter. | Check power connections. Try a different power outlet. Ensure the power adapter is working. |
| No display on TV | Incorrect HDMI input selected on TV; Loose HDMI cable; Faulty HDMI cable. | Select the correct HDMI input on your TV. Ensure HDMI cable is securely connected. Try a different HDMI cable. |
| No network connection | WiFi password incorrect; Router issue; Ethernet cable loose. | Re-enter WiFi password. Restart your router. Check Ethernet cable connection. |
| Abnormal heating, odor, battery bulging | Internal malfunction; Overheating. | Immediately shut down and stop using the device. Contact official after-sales service. |
7. Specifications
| Feature | Detail |
|---|---|
| Model | X88 Pro 13 |
| Operating System | Android 13.0 |
| CPU | Rockchip RK3528 Quad-Core 64bit Cortex-A53 |
| GPU | Mali-450 |
| Memory (RAM) | 2GB DDR3 or 4GB DDR3 (depending on model) |
| Internal Storage (Flash) | 16GB eMMC, 32GB eMMC, or 64GB eMMC (depending on model) |
| WiFi | IEEE 802.11 a/b/g/n/ac/ax (WiFi 6) 2.4G/5G Dual Band |
| Bluetooth | BT 5.0 |
| Video Output | HDMI-Compatible 2.0 (Supports 4K*2K UHD Output, 8K Video Decoding) |
| USB Ports | 1x USB 2.0, 1x USB 3.0 |
| Max. Extended Capacity | TF Card Up To 32GB |
| Ethernet | 100M RJ45 Interface |
| Power Supply | DC 5V/2A |
| Weight | 0.4 kg |
| Remote Controller | Included |
| Voice Assistant | Built-in (Yes) |
| System Upgrade | Yes |
| OTA Update | Yes |
| Inbox Adaptor | Yes |
| Certification | CE |
| Supported Internet Services | Prime video, NETFLIX, Hulu Plus, BROWSER, Vudu, hulu, YouTube, PANDORA, Skype, Other |
*Specifications may vary slightly depending on the specific model/configuration (e.g., RAM/Flash). Refer to your product packaging for exact details.
8. User Tips
- Google Play Store: The device comes with Google Play Store and Google services pre-installed, allowing easy access to a wide range of apps.
- Optimal Performance: For best performance, ensure the device is placed in a well-ventilated area to prevent overheating.
- Software Updates: Regularly check for system updates (OTA Update) to ensure you have the latest features and security patches.
- External Storage: Utilize the TF card slot (up to 32GB) or USB ports for additional storage for media files.
9. Warranty and Support
For any issues not covered in this manual, or if the product exhibits abnormal behavior (e.g., abnormal heating, odor, battery bulging), immediately cease use and contact the official after-sales service for assistance.
A detailed user manual in PDF format is available for further reference:
Any damage or accident caused by unauthorized use or modification will be the sole responsibility of the user.





