Fitcamx 4K Dash Cam User Manual

1. Introduction

Thank you for choosing the Fitcamx 4K Dash Cam. This device is designed to seamlessly integrate into your 2025 BMW MINI Cooper, Cooper S, Hatchback, or Electric EV, providing high-quality video recording with an OEM look. This manual will guide you through the installation, operation, and maintenance of your new dash cam.

Fitcamx 4K Dash Cam seamlessly integrated into a vehicle, controlled via a smartphone app.

2. Vehicle Compatibility

This Fitcamx Dash Cam is specifically designed for the following 2025 BMW MINI Cooper models:

• MINI Cooper
• MINI Cooper S
• MINI Hatchback
• MINI Electric EV

To ensure correct product selection, please compare your vehicle's original plastic cover with the models shown below. Provide your model and year, and a photo of your vehicle's rearview mirror area to confirm compatibility if unsure.

Steps to confirm vehicle compatibility.

Different plastic cover models for compatibility check.

3. Package Contents

Please check the box for the following items:

• 1 × Fitcamx Dash Cam (Front Camera)
• 1 × Memory Card (Pre-installed, capacity varies by model)
• 1 × Front Cam Power Cable (Plug and Play)
• 1 × Removal Pry Tool
• 1 × User Manual
• (Optional, for Dual Cam versions) 1 × Rear Cam
• (Optional, for Dual Cam versions) 1 × Rear Cam Cable

4. Installation Guide

The Fitcamx Dash Cam is designed for easy, non-destructive installation, perfectly fitting your car's original aesthetics.

4.1. Installation Steps

Follow these steps for a quick and easy installation:

1. Remove the back cover: Gently pry off the original plastic back cover of your rearview mirror assembly.
2. Remove the front cover: Use the provided plastic pry tool to carefully remove the front plastic cover.
3. Connect the Y-Cable: Locate the red rain sensor plug and connect the Y-cable. Pull the plug back with your index finger, paying attention to the index finger movement.
4. Install the camera: Install the left part of the camera, then the right part, ensuring it clicks into place.
5. Install the back cover: Reattach the original back cover.
6. Done: The installation is complete.

Visual guide for dash cam installation.

4.2. Power Connection

The dash cam utilizes a plug-and-play design, drawing power directly from the rain sensor. This ensures a wiring-free installation for several models. Fuse box power and OBD power options are also available; please contact us if you require these alternative power cables.

Rain sensor power connection.

Various power options for installation.

4.3. Rear Camera Installation (for Dual Cam versions)

For dual camera versions, the rear camera can be mounted on the rear windshield or facing the cabin. A dedicated rear cam cable is provided.

Rear camera wiring and mounting options.

4.4. Installation Video

For a visual guide, please refer to the official installation video:

Official installation tutorial video for the Fitcamx Dash Cam.

5. Operation

The Fitcamx Dash Cam offers advanced features for reliable recording and ease of use.

5.1. Automatic Operation

The dash cam automatically turns on when your car starts and turns off when your car is switched off. There is no need to manually connect to the camera's WiFi or open the app every time you drive.

5.2. 4K UHD High Resolution

Equipped with an advanced Novatek chip and an f/1.6 large aperture lens, the dash cam records videos up to 2160P (4K) resolution. The CMOS sensor enhances image performance, capturing more driving details.

4K UHD High Resolution for clear video capture.

5.3. Superior Night Vision

With wide dynamic range (WDR) technology, the dash cam delivers excellent video quality even in low-light conditions. It captures clear details like license plates and road signs at night.

Enhanced night vision for clear recordings.

5.4. Loop Recording & G-Sensor

The dash cam features seamless loop recording, automatically overwriting the oldest footage when the memory card is full. The built-in G-Sensor detects sudden collisions, automatically saving and locking relevant footage to prevent it from being overwritten, thus protecting important evidence.

Loop recording ensures continuous coverage, while G-Sensor protects critical footage.

5.5. WiFi APP Control

Control your dash cam and manage recordings via the dedicated Fitcamx mobile application, available for both Apple iOS and Android devices. The app allows for live view, video playback, and settings adjustments.

6. Maintenance

• Memory Card: Regularly format the memory card through the app to ensure optimal performance and prevent file corruption. It is recommended to use Class 10 specification SanDisk/KIOXIA/Samsung memory cards of 32GB or 64GB capacity. The maximum supported size is 256GB.
• Cleaning: Keep the camera lens clean for clear recordings. Use a soft, dry cloth to wipe the lens.
• Firmware Updates: Check the Fitcamx app or official website periodically for firmware updates to ensure your dash cam has the latest features and improvements.
• Time Synchronization: If the timestamp on your videos is incorrect (e.g., after car repair or battery replacement), reconnect the camera's WiFi with your phone to synchronize the time.

7. Troubleshooting (Q&A)

Problem 1: Apple iPhone connection failed.

Solution:

1. First, turn off the Cellular Data of the phone settings, and then connect to WiFi.
2. If the phone is connected to the car's CarPlay, you need to turn off the Bluetooth, and then connect the camera WiFi.
3. Check whether the album and network permissions of the App have been opened. (*Album permission is only used to save videos and pictures recorded by the camera into the phone album).

Problem 2: Android phone connection failure.

Solution:

1. After connecting to the camera WiFi, your phone may prompt that you can't access the Internet, please click "Keep WLAN Connection".
2. Close Mobile Data first and then connect to WiFi.

Problem 3: App cannot save settings (default settings are restored after reboot).

Solution: After setting the App, please press and hold the power button of the camera to turn off the camera, then press the power button briefly to turn on the camera.

Problem 4: APP video file is empty, no video is loaded.

Solution:

1. Please open the App settings to format the memory card and then record the video.
2. If the App album still has no video, please insert the memory card into a computer, check whether the memory card is damaged, or not compatible with the camera, if so you need to replace the memory card.
3. It is recommended to use Class10 specification SanDisk/KIOXIA/Samsung memory cards of 32GB or 64GB capacity. (Maximum size supported is 256GB)

Problem 5: Why doesn't my computer play the videos? Or why is the playback video not smooth?

Solution:

1. We recommend the use of PotPlayer and KMplayer players.
2. If the computer configuration is too low, it may cause the playback to not be smooth, especially for 4K resolution videos.

Problem 6: Why can't you connect 2 phones at the same time?

Solution: WiFi only supports connecting one phone at the same time; if another phone needs to be connected, you must first disconnect the WiFi of the first phone.

Problem 7: Why is the timestamp of the video wrong, or there is no recorded video during some time periods, or there is video when the phone is connected, but no video when the phone is not connected?

Solution: Please check if the timestamp error is caused by a complete power failure of the camera. After car repair, maintenance or battery replacement, you need to reconnect the camera's WiFi with your phone to synchronize the camera's time with your phone's time. Please regularly check that the camera is working properly.

Problem 8: What should I do if I forget the WiFi name or password?

Solution: Press and hold the camera key for 20 seconds, or use a paperclip to press the reset button.

Problem 9: Do I need to connect the camera WiFi and open the App every time I drive?

Solution: No need, the camera is automatically turned on and off. The camera will automatically turn on when the car is on and turn off when the car is off.

Problem 10: What should I do if I can't find the WiFi?

Solution:

1. First, remove the memory card and then search for WiFi, because memory card failure will cause the camera to have no WiFi.
2. Press and hold the camera button for 20 seconds, or use a paper clip to press the reset button. Restore factory settings.
3. Check whether the camera's light is always on. If there is no light, it means there is no power supply, then there will be no WiFi.

8. User Tips

• Always ensure your phone's cellular data is off when connecting to the dash cam's WiFi to avoid connectivity issues.
• If using CarPlay, temporarily disable Bluetooth before connecting to the dash cam's WiFi.
• Grant necessary app permissions (e.g., album access) for proper functionality.
• For Android users, select "Keep WLAN Connection" if prompted about internet access.
• Regularly check the camera's light to confirm it is receiving power and operating correctly.
• Consider using recommended memory card brands and capacities for optimal performance.

9. Specifications

9.1. General Specifications

9.2. Camera Options Comparison

Detailed comparison of different camera options.

10. Warranty and Support

10.1. Product Warranty

Our store provides a one-year product warranty. If the product has quality problems within one year of purchase, we will provide you with free replacement parts. If it is confirmed that the product cannot be repaired, we can replace it with a new product for free.

10.2. Damage and Returns

• For damage caused by accident, misuse, or modification, if replacement parts are required, the buyer is responsible for the cost of parts and shipping.
• For non-quality related returns, if you prefer a full refund, you can apply for a return within 15 days of receiving the goods. The buyer is responsible for the return shipping costs.