1. Introduction
Thank you for choosing the iWALK 20000mAh 65W Portable Charger. This high-capacity power bank is designed to provide fast and efficient charging for a wide range of devices, including laptops, tablets, and smartphones. Featuring a built-in USB-C cable and multiple output ports, it offers versatile charging solutions on the go. Please read this manual carefully to ensure proper use and to maximize the lifespan of your device.
Video: iWALK 20000mAh 65W Portable Charger Product Overview
2. Safety Information
- Do not expose the power bank to extreme temperatures (hot or cold), direct sunlight, or fire.
- Do not disassemble, modify, or attempt to repair the device.
- Keep the power bank away from water and other liquids.
- Avoid dropping or subjecting the device to strong impacts.
- Keep out of reach of children.
- Use only certified chargers and cables for recharging the power bank.
- If the power bank swells, emits an odor, or becomes hot during use or charging, discontinue use immediately.
- This power bank contains a 72Wh Li-Battery and conforms to INTL UN38.3 Transportation Safety Standards, making it safe for airline travel.
3. Package Contents
- iWALK 20000mAh 65W Portable Charger
- User Manual
4. Product Overview
The iWALK Portable Charger features a sleek design with a dynamic LED display and multiple charging ports, including a convenient built-in USB-C cable.
Image: Dynamic Power LED Display showing remaining battery, charging power, and charging current.
Components:
- Dynamic LED Display: Shows remaining battery percentage, input/output voltage, current, and time.
- Power Button: Activates the display and controls low-current mode.
- Built-in USB-C Cable: Retractable cable for convenient charging and recharging.
- USB-C Port (PD 65W): For high-speed input and output.
- USB-A Port (QC 22.5W): For Quick Charge output.
Image: Triple Device Simultaneous Charging ports.
Image: Retractable USB-C cable design.
5. Setup
Initial Charging of the Power Bank:
Before first use, it is recommended to fully charge your iWALK Portable Charger. This can be done in two ways:
- Using the Built-in USB-C Cable: Extend the built-in USB-C cable and connect it to a 65W (or higher) USB-C power adapter (not included).
- Using an External USB-C Cable: Connect a USB-C to USB-C cable (not included) to the power bank's USB-C port and to a 65W (or higher) USB-C power adapter (not included).
The LED display will show the charging status. A full recharge takes approximately 1.5 hours with a 65W charger.
Image: Two ways to recharge the power bank.
6. Operating Instructions
Charging Your Devices:
The power bank supports charging up to three devices simultaneously.
- Using the Built-in USB-C Cable: Extend the built-in USB-C cable and connect it to your device's USB-C port. This cable supports up to 65W PD output.
- Using the USB-C Port: Connect a USB-C to USB-C cable (not included) from the power bank's USB-C port to your device. This port also supports up to 65W PD output.
- Using the USB-A Port: Connect a USB-A cable (not included) from the power bank's USB-A port to your device. This port supports up to 22.5W QC output.
The LED display will show the output power, voltage, and current during charging.
Image: Charging a laptop with the built-in USB-C cable.
Image: Super fast charging for iPhone 15 Pro Max.
Low-Current Mode:
For charging low-power devices such as AirPods, headphones, Bluetooth devices, and smartwatches, activate the low-current mode.
- While the power bank is powered on, double-click the power button to enter low-current mode.
- Connect your low-power device.
- Double-click the power button again to exit low-current mode.
Image: Low-Current Mode for small devices.
7. Maintenance
- Clean the power bank with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Store the power bank in a cool, dry place away from direct sunlight and moisture.
- If not used for extended periods, charge the power bank at least once every three months to maintain battery health.
- Ensure the retractable cable is fully retracted when not in use to prevent damage.
8. Troubleshooting
Power Bank Not Charging:
- Ensure the charging cable is securely connected to both the power bank and the power adapter.
- Verify that the power adapter is functioning correctly and provides sufficient wattage (65W recommended for fast charging).
- Try a different charging cable or power adapter.
Device Not Charging from Power Bank:
- Check if the power bank has sufficient charge.
- Ensure the cable connecting the device to the power bank is secure and undamaged.
- Try a different port on the power bank or a different charging cable.
- Some devices may require specific charging protocols; ensure your device is compatible with PD or QC charging.
- If charging a low-power device, ensure Low-Current Mode is activated.
Slow Charging:
- Ensure you are using a cable that supports fast charging (PD/QC compatible).
- If multiple devices are charging simultaneously, the charging speed may be reduced.
- Check your device's charging input requirements.
9. Specifications
| Feature | Detail |
|---|---|
| Brand Name | iWALK |
| Battery Type | Lithium Ion Battery |
| Battery Capacity | 20000mAh |
| Max Output | 65W |
| Input Interface | USB Type C |
| Output Interface | DC, USB-A, USB-Type C |
| Shell Material | Plastic |
| Features | Built-in Cables, Digital Display, With LED Lamp |
| Support Quick Charge Technology | Two-way Quick Charge |
| Certification | pse, weee, RoHS, CE, Dot, EAC, EPA, GMP, TGA, KC, UL, FCC |
| Origin | Mainland China |
| Type | Portable Power Bank |
| Airline Safe | 72Wh Li-Battery, Conforms to INTL UN38.3 Transportation Safety Standards |
10. User Tips
- The built-in retractable USB-C cable is approximately 27.56 inches long and has been tested for over 15,000 bends, offering durability and convenience without needing to carry extra cables.
- The 20000mAh capacity can provide approximately 1.0 full charge for a MacBook Pro 13", 1.6 charges for an iPad Pro 11", 3.4 charges for an iPhone 15 Pro, 3.6 charges for an iPhone 16 Pro, 3.0 charges for a Galaxy S24, and 1.2 charges for a MacBook Air.
- The power bank's 72Wh Li-Battery complies with international UN38.3 transportation safety standards, making it safe for air travel.
- The power bank is compatible with a wide range of devices, including various laptops (MacBook Pro/Air, Dell XPS, Microsoft Surface Book 2), tablets (iPad Pro/Air/Mini), smartphones (iPhone 15/14/13/12/11/8 SE, Samsung S23/S22/S21/S20/Note 22/21/Flip, Google Pixel 3/later, Xp3/Xp4), and other gadgets like Nintendo Switch, ROG Ally, and AirPods series.
Image: Charging capacities for various devices.
Image: Wide compatibility with most devices.
Image: Airline safe feature.
11. Warranty and Support
iWALK products are manufactured to the highest quality standards. For warranty information and customer support, please refer to the official iWALK website or contact your retailer. Keep your purchase receipt as proof of purchase.
