1. Introduction
Thank you for choosing the Catchface V1 Pro+ Smart Cylinder Door Lock. This advanced smart lock offers multiple convenient and secure ways to access your home or hotel rooms, including fingerprint, password, RFID card, mechanical key, and app control via TTLock or TTHotel. This manual provides detailed instructions for installation, operation, maintenance, and troubleshooting to ensure optimal performance and security.
2. Product Overview
The V1 Pro+ Smart Cylinder Door Lock is designed for easy installation without the need for drilling or extensive carpentry. Its adjustable cylinder length accommodates various door thicknesses, making it a versatile security solution. The lock integrates seamlessly with the TTLock and TTHotel applications for comprehensive management and remote access.
Figure 2.1: Smart Cylinder Lock Overview with Adjustable Lengths
Figure 2.2: Black Version of Smart Cylinder Lock with Extension Kit
3. Specifications
| Feature | Description |
|---|---|
| Material | 304 Stainless Steel, Aluminum, Plastic, Zinc Alloy |
| Color Options | Silver, Black |
| Unlock Methods | APP, Fingerprint, Card (RFID), Password, Mechanical Key |
| Power Supply | 3 x AAA 1.5V Alkaline Batteries |
| Power Input | 3.6V-4.8V |
| Door Thickness Compatibility | 38-120mm (adjustable) |
| Suitable Door Types | Steel Door, Wooden Door, Stainless Steel Door, Other |
| Emergency Power | Micro Type-C charging port |
| Product Dimensions (Front Knob) | 42mm x 58mm |
| Working Temperature | -55°C to 60°C |
| Waterproof Rating | Not waterproof (Indoor lock) |
| Special Features | Support Gateway, Automatic Lock, Passage Mode, Low Battery Reminder, Direction Reversible Handle, Prevent Black Box Attack |
| Smart Home Platform | TTLock, TTHotel, Google Assistant (via gateway) |
| Certification | CE |
4. Package Contents
Please check the package to ensure all items are present:
Figure 4.1: Accessories and Product Parameters
- Smart Lock (a)
- Epoxy Card (b)
- Manual Key (c)
- Cupule (d)
- Tools (e)
- User Manual (f)
- Reset Card (g)
- Extended Bag (5mm*2, 10mm*2 extension kits)
5. Installation
The Catchface V1 Pro+ Smart Cylinder Door Lock is designed for easy replacement and installation, typically taking around 10 minutes with a hex screwdriver. No drilling or wiring is required.
5.1 Pre-Installation Checks
Before installation, confirm your door's cylinder cover type and backset length:
Figure 5.1: Installation Precautions - Cylinder Cover and Backset
- Cylinder Cover Type: Ensure your existing cylinder cover is compatible (refer to the green checkmarks in Figure 5.1).
- Backset Length: The backset needs to be more than 25mm. If it is not, the door may not close properly after the smart cylinder is installed.
5.2 Cylinder Length Adjustment
The smart lock's cylinder length is adjustable to fit various door thicknesses. Use the provided extension kits (5mm and 10mm) to modify the length as needed.
Figure 5.2: Adjustable Cylinder Length Diagram
- The external thickness should be between 18-45mm.
- The internal thickness should be between 18-70mm.
- The package includes accessories to modify the size, with an adjustment range of B from 30-45mm and A from 30-70mm.
- An adjustable knob is included to fit more non-lanced cylinder types.
Figure 5.3: Cylinder Adjustment with Extension Parts
5.3 Replacement and Installation Steps
Follow these steps to replace your existing lock cylinder with the smart lock:
Figure 5.4: Easy Replacement Overview
- Remove Original Cylinder: Unscrew and remove your existing door cylinder.
- Insert Smart Lock: Insert the Catchface V1 Pro+ Smart Cylinder Lock into the door.
- Secure Lock: Use a hex screwdriver to secure the smart lock in place.
Figure 5.5: Removing the Old Cylinder and Screw
Figure 5.6: Inserting the Smart Cylinder Lock
6. Operation
6.1 Unlocking Methods
The V1 Pro+ Smart Lock offers five ways to unlock:
Figure 6.1: Multiple Unlocking Methods
- Fingerprint Unlock: Place your registered finger on the sensor.
- Password Unlock: Rotate the lock 90 degrees to reveal the keypad, then enter your registered password.
- IC Card Unlock: Rotate the lock 90 degrees to reveal the card reader, then tap your registered IC card.
- Mechanical Key Unlock: Rotate the lock 90 degrees to reveal the keyhole, then use the physical key.
- App Unlock: Use the TTLock or TTHotel app on your smartphone (see section 6.2).
Video 6.1: Demonstration of various unlocking methods (app, fingerprint, password, IC card, mechanical key).
6.2 App Control (TTLock / TTHotel)
The TTLock app provides comprehensive management features for your smart lock. For hotel environments, the TTHotel system offers specialized functionalities.
Figure 6.2: App Unlock and 5-in-1 Methods
- Remote Unlock: To unlock remotely, connect the lock to a gateway (not included) which then connects to your WiFi network. Without a gateway, your phone needs to be next to the lock for Bluetooth unlocking.
- TTLock App Features:
- Monitor Lock Status (remaining power, alerts)
- Send eKey (share access with other TTLock users)
- Employee Attendance (support office attendance)
- Remote Control (with gateway connection)
- Check Operation Logs (unlock records, alarm records)
- Manage Access Information (generate/delete passwords, fingerprints, cards, eKeys, authorized admins)
- Support for Online & Offline Temporary Passwords (Timed-limited, One-time)
- TTHotel System: Ideal for hotel management, allowing room creation and access control.
Figure 6.3: Remote Unlock via Gateway Connection
Figure 6.4: TTLock Smart APP Features Overview
Figure 6.5: TTLock App Interface for Management
Figure 6.6: TTLock App for Adding Fingerprints and Gateway
Figure 6.7: TTLock App Unlock Records
Figure 6.8: Online & Offline Temporary Passwords
Figure 6.9: TTHotel System for Room Management
7. Maintenance
- Battery Replacement: The lock uses 3 AAA 1.5V alkaline batteries. The app will provide a low battery reminder. Replace batteries promptly when notified.
- Emergency Power: If the batteries die completely, you can use a Micro Type-C charging port for temporary power supply to unlock the door.
- Mechanical Key: Always keep the mechanical keys in a safe and accessible location outside the door for emergency unlocking.
- Cleaning: Wipe the lock surface with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
- Firmware Updates: Regularly check the TTLock/TTHotel app for any available firmware updates to ensure optimal performance and security.
Figure 7.1: Emergency Power and Mechanical Key Access
8. Troubleshooting
- Lock not responding: Check battery level. If low, use emergency Type-C power or mechanical key.
- Fingerprint/Password/Card not working: Ensure your credentials are correctly registered in the app. Try re-registering if issues persist.
- App connection issues after reinstallation: If you reinstall the TTLock app and cannot reconnect to the lock, you may need to re-pair the lock with the app. Follow the initial setup instructions in the app to add the lock again. Ensure Bluetooth is enabled on your device and you are within range of the lock.
- Remote unlock not working: Verify that the gateway is properly connected to both the lock (via Bluetooth) and your WiFi network. Check internet connectivity.
- Lock is not waterproof: This lock is designed for indoor use only. Exposure to water or high humidity can cause damage.
9. User Tips
- Keep Manual Key Accessible: Since the lock is not waterproof and can potentially malfunction if exposed to moisture, always keep a manual key in a secure, accessible location outside the door to prevent being locked out.
- Regular Battery Checks: Pay attention to low battery notifications from the app and replace batteries proactively to avoid unexpected lockouts.
- Gateway for Remote Access: For full remote control features, consider purchasing and setting up the optional gateway.
10. Frequently Asked Questions (FAQ)
- Q: Is the Catchface V1 Pro+ Smart Cylinder Door Lock waterproof?
- A: No, this smart lock is not waterproof. It is designed for indoor use only. Exposure to water or high humidity can damage the device and void the warranty.
- Q: What should I do if the batteries run out?
- A: You can use the mechanical key provided to unlock the door, or connect a power bank to the Micro Type-C emergency charging port for temporary power.
- Q: Can I manage multiple locks with the TTLock app?
- A: Yes, the TTLock app supports managing multiple smart locks, making it suitable for homes, offices, or rental properties.
11. Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your purchase or contact Catchface customer service. Keep your purchase receipt as proof of purchase.
