Introduction
Welcome to the HEZZO T3 City Escooter user manual. This guide provides essential information for the safe assembly, operation, maintenance, and troubleshooting of your new electric scooter. Please read this manual thoroughly before using the product to ensure optimal performance and safety.
⚠️ Disclaimer: Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
Setup and Assembly
Your HEZZO T3 City Escooter requires minimal assembly. Follow the steps below to get your scooter ready for use.
Unboxing and Initial Assembly
Watch the assembly video for a visual guide:
Video: HEZZO T3 Unboxing & Assembly Instruction. This video demonstrates the step-by-step process of unboxing and assembling the scooter, including attaching the seat, handlebars, pedals, and basket.
- Unpack the Scooter: Carefully remove all components from the packaging.
- Install the Seat Post: Insert the seat post into the designated slot and lock it securely using the quick-release mechanism.
- Fix the Handlebar: Attach the handlebar to the stem using the provided bolts. Ensure all bolts are tightened securely.
- Attach Spare Pedals: Fix the spare pedals to the scooter. Make sure to install the gasket before tightening the screws.
- Install the Basket: Secure the basket to the scooter using the provided screws.
- Install Phone Holder: Insert your mobile phone into the phone holder and lock it with the rotary knob.
- Connect USB Charging: Utilize the integrated USB hub to charge your phone while riding.
- Attach Free Lock: Install the free lock to ensure the safety of your scooter when parked.
Initial Charging
Before your first ride, fully charge the scooter's 48V 15Ah lithium battery. Refer to the charging section for detailed instructions.
Operating Instructions
Familiarize yourself with the controls and features of your HEZZO T3 City Escooter for a safe and enjoyable ride.
Basic Operation
- Power On/Off: Use the main power button to turn the scooter on or off.
- Acceleration: Gently use the throttle to accelerate.
- Braking: Apply the front and rear disc brakes smoothly to slow down or stop.
- Lighting: Activate the highlight headlights and taillights for visibility, especially in low-light conditions.
Key Features
- Foldable Design: The scooter is designed to be foldable for easy storage and transport.
- Comfortable Seating: Equipped with a seat for comfortable riding.
- Storage Basket: Features a basket for carrying your essentials.
- Mobile Phone Stand with USB Charging: A convenient stand with a USB charging port keeps your device powered on the go.
- Suspension System: Double front shock absorbers and strong rear shock absorption provide a smooth ride.
- Braking System: Front and rear double disc brakes ensure reliable stopping power.

Image: Rechargeable Mobile Phone Stand with USB Charging Port. This image shows a smartphone mounted on the handlebar, connected to a USB charging port.

Image: Baskets for Your Essentials. This image highlights the practical baskets for carrying items.

Image: Highlight Headlights. A close-up view of the scooter's bright headlight for improved visibility.

Image: Taillights. This image shows the highlight brake taillights for safety.

Image: Double Front Shock Absorbers. A detailed view of the scooter's front suspension system.

Image: Strong Rear Shock Absorption. A detailed view of the scooter's rear suspension system.

Image: F/R Double Disc Brakes. A close-up view of the scooter's front and rear disc brake system.
Maintenance
Regular maintenance ensures the longevity and safe operation of your HEZZO T3 City Escooter.
- Cleaning: Wipe down the scooter with a damp cloth after each use. Avoid using high-pressure water jets directly on electrical components.
- Tire Pressure: Regularly check and maintain the correct tire pressure for optimal performance and safety.
- Brake Inspection: Periodically inspect the front and rear disc brakes for wear and tear. Adjust or replace brake pads as necessary.
- Battery Care:
- Charge the battery fully before long-term storage.
- Avoid completely draining the battery.
- Store the scooter in a cool, dry place away from direct sunlight and extreme temperatures.
- Always use the original charger provided.
- Fastener Checks: Regularly check all bolts and fasteners for tightness. Tighten any loose components to prevent accidents.
Troubleshooting
Here are some common issues and their potential solutions:
- Scooter Not Turning On:
- Check if the battery is charged.
- Ensure all connections are secure.
- Verify the power button is functioning correctly.
- Reduced Range or Power:
- Ensure the battery is fully charged.
- Check tire pressure; underinflated tires can reduce range.
- Consider riding conditions (e.g., uphill riding, heavy loads, cold weather can affect performance).
- Brakes Not Responding Effectively:
- Inspect brake pads for wear.
- Check brake cables for proper tension and adjustment.
- Ensure disc rotors are clean and free from oil or grease.
- Unusual Noises:
- Inspect for loose components or foreign objects.
- Check wheels and motor for obstructions.
If you encounter issues not listed here or cannot resolve a problem, please contact customer support.
Specifications
The HEZZO T3 City Escooter is designed for urban commuting with robust features.

Image: HEZZO T3 City Escooter Overview. This image displays the scooter along with its main specifications.

Image: HEZZO T3 vs Other Brand Comparison. A table detailing the specifications of the HEZZO T3 compared to a generic scooter.
| Feature | Specification |
|---|---|
| Model Number | T3PRO |
| Brand Name | HEZZO |
| Category | Two-wheel Scooter |
| Applicable People | Unisex |
| Motor Power | 500W Brushless (750W Peak) |
| Voltage | 48V |
| Battery | 48V 15Ah High Quality Lithium Battery |
| Max Speed | 32 km/h (20 Mph USA, 25 km/h EUR according to road law) |
| Range Per Charge | 40-60 km (30-37 Miles Single Charge) |
| Charging Time | 3-5 Hours (5-6 Hrs) |
| Max Load | 150 kgs (330 Lbs) |
| Tire Size | 14 Inch Road Tires |
| Suspension | Front & Rear (Double Front Shock Absorbers, Strong Rear Shock Absorption) |
| Brakes | F/R Double Disc Brakes |
| Foldable | Yes |
| With Seat | Yes |
| With Basket | Yes |
| Waterproof Rating | IP54 |
| Headlight Power | 12W |
| Certification | CE |
| Origin | Mainland China |

Image: 500W Brushless Motor. An exploded view showing the internal components of the powerful brushless motor.

Image: 48V 15Ah High Quality Lithium Battery. A visual representation of the scooter's battery pack, providing up to 37 miles on a single charge.

Image: Built to Last. High Density Carbon Steel frame supporting up to 150KG (330 Lbs) Max Load.

Image: 14 Inch Road Tires. A close-up of the durable 14-inch tires.
Warranty and Support
The HEZZO T3 City Escooter comes with a 12-month warranty. For any warranty claims, technical support, or service inquiries, please contact the HEZZO Official Store directly through your purchase platform.
User Tips
- Check Local Regulations: Always be aware of and comply with local laws and regulations regarding electric scooter usage, including speed limits and helmet requirements. The scooter's maximum speed is 20 Mph in the USA and 25 km/h in Europe, according to road laws.
- Secure Your Scooter: Utilize the provided lock to secure your scooter when parked to prevent theft.
- Monitor Battery Life: Keep an eye on your battery level, especially on longer rides, to avoid running out of power unexpectedly.
- Utilize Storage: Make good use of the integrated baskets for carrying groceries or personal items, enhancing the scooter's utility.





