feyree 11KW 3 Phase 16A Type 2 Portable EV Charger

Feyree Portable EV Charger User Manual

Model: 11KW 3 Phase 16A Type 2 Portable EV Charger

1. Introduction

Welcome to the Feyree Portable EV Charger user manual. This document provides essential information for the safe and efficient operation, installation, and maintenance of your new EV charging device. Please read this manual thoroughly before using the product.

Product Overview

The Feyree Portable EV Charger is a versatile and intelligent charging solution for electric vehicles, offering up to 11KW of power with 3-phase 16A capability. It features a Type 2 connector, CEE plug, and can be controlled via a smart mobile application or directly through its integrated buttons and LCD screen. Designed for both portability and home installation with an included wall holder, it incorporates multiple safety protections to ensure reliable and secure charging.

Feyree 11KW 3 Phase 16A Portable EV Charger with Type 2 connector, CEE plug, wall holder, and WiFi Smart APP control.
This image displays the Feyree portable EV charger, highlighting its 11KW 3-phase 16A capability, Type 2 charging standard, and CEE plug. It also shows the included wall holder, 5-meter cable, and mentions features like WiFi Smart APP control and TypeB AC30mA+DC6mA leakage protection. The product is TÜV Rheinland certified.

2. Safety Information

Always adhere to the following safety guidelines to prevent injury, damage to the product, or damage to your vehicle.

  • Do not use the charger if the cable or plug is damaged.
  • Ensure the charging environment is dry and well-ventilated.
  • Do not attempt to open, disassemble, or modify the charger.
  • Keep children and pets away from the charging area.
  • Always connect the charger to a properly grounded power outlet.
  • In case of abnormal operation or error, disconnect the charger immediately.

Integrated Safety Features

The Feyree EV Charger is equipped with 8 intelligent safety protections:

  • Leakage Protection (TypeB AC30mA+DC6mA)
  • Over-current Protection
  • Over-Voltage Protection
  • Over-heat Protection
  • Under-Voltage Protection
  • Grounding Protection
  • Lightning Protection
  • Short-Circuit Protection
Feyree EV charger highlighting 8 intelligent safety protections including leakage, over-current, over-voltage, over-heat, under-voltage, grounding, lightning, and short-circuit protection.
This image details the 8 intelligent safety protections integrated into the charger: leakage, over-current, over-voltage, over-heat, under-voltage, grounding, lightning, and short-circuit protection, ensuring comprehensive safety during charging. It also shows FC and CE certifications.
Feyree EV charger with TypeB AC30mA+DC6mA leakage protection for enhanced charging safety.
This image highlights the TypeB AC30mA+DC6mA leakage protection feature, crucial for ensuring charging safety.
Feyree EV charger's temperature control chip, detailing automatic current reduction and cut-off thresholds for safe charging.
This image explains the charger's intelligent temperature control chip: automatic charging starts at ≤65°C, current reduces between 70°C and <85°C, and charging cuts off within 0.2 seconds if temperature reaches ≥85°C, ensuring vehicle safety.

3. Setup and Installation

Package Contents

  • Feyree Portable EV Charger (11KW 3 Phase 16A Type 2)
  • Wall Mount Holder
  • User Manual (this document)
  • (Optional) Free Gift: Storage bag and adapter (as shown in main product image)

Wall Mount Installation

The charger comes with a specially designed wall mount holder, allowing you to convert your portable charger into a fixed wallbox for home use.

  1. Choose a suitable location on a sturdy wall, near your power outlet and parking spot.
  2. Securely attach the wall mount holder to the wall using appropriate fasteners (not included, consult a professional if unsure).
  3. Once the holder is fixed, simply insert the charger from top to bottom into the holder until it clicks into place.
Feyree EV charger being mounted onto its wall holder for easy installation.
This image shows the portable EV charger being easily installed into its specially designed wall mount holder, transforming it into a fixed wallbox for convenient home use.
Feyree EV charger mounted on a wall holder.
The charger is shown securely mounted on its wall holder, illustrating its dual functionality as a portable and wall-mounted charging solution.

Initial APP Connection (Wi-Fi Hotspot)

For the first-time setup and to enable smart features, connect the charger to the Feyree APP via Wi-Fi hotspot.

  1. Download the Feyree Smart APP from your device's app store.
  2. Ensure your phone's Wi-Fi and Bluetooth are enabled.
  3. Follow the in-app instructions to connect to the charger's hotspot.
  4. Once connected, you can configure the charger and control it via the app.
Feyree EV charger APP control via hotspot for initial setup and Bluetooth for subsequent control without WiFi.
This image explains how the app can be used without WiFi: initial connection via phone hotspot, followed by Bluetooth control within a 10-meter range. Note: Requires phone SIM card signal for hotspot.

4. Operating Instructions

Connecting to Your Vehicle

  1. Ensure the charger is securely plugged into a compatible 380V CEE power outlet.
  2. Open your vehicle's charging port.
  3. Insert the Type 2 charging connector into your vehicle's charging port until it locks securely.

Starting and Stopping Charging

Using the Connector Button:

The Type 2 connector is equipped with a button for convenient control.

  1. To start charging: Press down the button on the connector.
  2. To stop charging: Press the button again, and it will release, stopping the charging process.
Close-up of the Type 2 EV charging connector with a start/stop button.
This image illustrates the Type 2 charging connector, emphasizing its integrated button for starting and stopping the charging process. Pressing the button initiates charging, and pressing it again releases it to stop charging.

Using the Control Box Buttons:

The control box features three buttons: 'A' (Downward), 'D' (Enter), and 'T' (Back).

  1. To start/stop charging: Typically, a short press of the 'D' (Enter) button can initiate or terminate charging, depending on the current state.
  2. To adjust current: Use the 'A' button to cycle through available current settings (8A, 10A, 13A, 16A). Press 'D' to confirm your selection. The chosen current will be automatically memorized.
Adjustable current feature of the Feyree EV charger, showing options for 8A, 10A, 13A, and 16A.
This image demonstrates how to adjust the charging current (8A, 10A, 13A, 16A) using the charger's physical buttons. The selected current setting is automatically saved.

Using the Wi-Fi Smart APP

The Feyree Smart APP provides advanced control and monitoring features.

  1. Real-time Monitoring: View current charging status, voltage, current per phase, power, energy consumed, and charging duration on your smartphone.
  2. Adjust Charging Current: Set the desired charging current (8A, 10A, 13A, 16A) directly from the app.
  3. Schedule Charging: Set specific delay times or weekly charging plans to charge during off-peak hours, saving on electricity costs. The charger will automatically power off when the vehicle is fully charged.
  4. Notifications: Receive notifications, such as when your vehicle is fully charged.
  5. Bluetooth Control: After initial Wi-Fi setup, the app can control the charger via Bluetooth within a 10-meter range, even without an active Wi-Fi network (requires phone SIM card signal for hotspot functionality if Wi-Fi is unavailable).
Feyree EV charger controlled via Tuya Wi-Fi Smart APP, showing real-time monitoring and scheduling options.
This image demonstrates the use of the Tuya Wi-Fi Smart APP to control the Feyree EV charger. The app allows for real-time monitoring of charging status (voltage, current, power, energy, temperature) and scheduling charging times, including setting current, delay time, and charging duration.
Smart schedule charging feature of the Feyree EV charger, illustrating cost savings by charging during off-peak hours.
This image highlights the smart schedule charging feature, allowing users to set weekly charging plans to optimize costs by charging during off-peak electricity hours.

LCD Screen Information

The 2.8-inch color LCD screen on the control box displays vital charging information:

  • Real-time temperature
  • Current charging status (e.g., charging, standby)
  • Voltage (V)
  • Current per phase (L1, L2, L3)
  • Instantaneous power (Kw)
  • Total energy consumed (Kwh)
  • Charging duration (D:h, T:h)
2.8-inch color LCD screen of the Feyree EV charger showing real-time charging data.
This image displays the charger's 2.8-inch color LCD screen, which provides real-time charging information including voltage, current per phase (L1, L2, L3), instantaneous power (Kw), total energy (Kwh), and charging duration.

Menu Navigation (Control Box)

To access the charger's menu for settings and device information:

  1. Long press the 'T' (Back) button on the control box for 10 seconds to enter the menu page.
  2. Use the 'A' (Downward) button to navigate through menu options.
  3. Press the 'D' (Enter) button to select an option or confirm a setting.
User interacting with the Feyree EV charger's control buttons (Downward, Enter, Back) to query device information.
This image explains the function of the charger's physical buttons: 'A' for downward navigation, 'D' for enter, and 'T' for back. It also notes that a long press of 'T' for 10 seconds accesses the menu page.

5. Maintenance

  • Regularly inspect the charging cable and connectors for any signs of wear, damage, or corrosion.
  • Keep the charger and its components clean and free from dust and debris. Use a soft, dry cloth for cleaning.
  • Do not use abrasive cleaners or solvents.
  • Ensure the wall mount holder is securely fastened and the charger is properly seated.
  • Store the charger in a dry, protected area when not in use, especially if removed from the wall mount.

Durability and Material Quality

The charger is constructed with high-quality PC+ASA materials, making it robust and flexible. The cable uses 99.95% pure copper for stable current and durable TPU insulation (TÜV Rheinland certified). The charging pins are 5μ silver-plated for better conductivity, and the PCB is 100% tin-free, adhering to environmental standards.

Feyree EV charger demonstrating durability by withstanding a 2-ton vehicle rolling over it and a 1-meter drop.
This image illustrates the charger's robust construction, showing it can withstand being rolled over by a 2-ton vehicle and survive a 1-meter drop, thanks to its PC+ASA high-quality material, enhancing safety against accidental collisions.
High-quality materials used in the Feyree EV charger, including pure copper cable, TPU insulation, silver-plated pins, and environmental-friendly PCB.
This image details the high-quality materials used in the charger: 99.95% pure copper cable for stable current, durable and flexible TPU insulation (TÜV Rheinland certified), 5μ silver-plated charging pins for better conductivity, and a 100% no tin PCB compliant with environmental standards.

6. Troubleshooting

Common Issues and Solutions

  • Charger not starting:
    • Ensure the charger is properly plugged into the power outlet and the vehicle.
    • Check the LCD screen for any error messages.
    • Verify that the power outlet is active and providing the correct voltage (380V).
    • Ensure the connector button is pressed down to initiate charging.
  • APP connection issues:
    • Ensure your phone's Wi-Fi and Bluetooth are enabled.
    • Try resetting the Wi-Fi connection on the charger.
    • Ensure your phone has a SIM card signal if attempting Bluetooth control without Wi-Fi.
  • Slow charging:
    • Check the current setting on the charger or via the APP; ensure it's set to the desired amperage (e.g., 16A for max speed).
    • Verify your vehicle's onboard charger capacity and the power source's capability.
  • Overheat protection activated:
    • The charger will automatically reduce current or cut off if temperatures exceed safe limits. Allow the charger to cool down in a well-ventilated area.
    • Ensure the charger is not exposed to direct sunlight or other heat sources during operation.

Resetting Wi-Fi Connection

If you experience issues with the APP connection, you may need to reset the charger's Wi-Fi settings:

  1. Long press the 'T' (Back) button on the control box for 10 seconds to enter the menu page.
  2. Use the 'A' (Downward) button to navigate and select "Settings". Press 'D' (Enter) to confirm.
  3. Within the "Settings" menu, use 'A' to select "Reset Wifi". Press 'D' to confirm the reset.
Instructions for resetting the WiFi connection on the Feyree EV charger using the control panel buttons.
This image provides step-by-step instructions for resetting the WiFi connection: long press 'T' for Menu, navigate to 'Settings' using 'A' and 'D', then select 'Reset Wifi' and confirm with 'D'.

7. Specifications

FeatureSpecification
Brand Namefeyree
ModelPortable EV Charger (Smart APP Version)
Charger TypePortable Charger
TypeType 2 (IEC 62196-2)
Power (W)11KW Max
Voltage380V
Current16A Max (Adjustable: 8A-10A-13A-16A)
Number of phases3 phase
Input Frequency50Hz-60Hz
RCD (Leakage Protection)TypeB AC 30mA + DC 6mA
Cable Length5m
Operating Temperature-30°C to +55°C
IP Rating (Overall)IP65
IP Rating (Charger Box)IP66
IP Rating (Charger Plug)IP66
IP Rating (CEE Plug)IP55
Material (Pins)Copper alloy, silver plating
Material (Casing)PC+ASA High quality material
Dimensions (L x W x H)39cm x 38.5cm x 8.5cm (charger unit)
Weight3.65kg
Detailed specifications table for the Feyree 11KW Portable EV Charger.
This image presents a comprehensive table of specifications for the 11KW Portable EV Charger, including charging type, leakage protection, phase, adjustable current, plug type, capacity, cable type, operating temperature, cable length, and IP ratings for various components.

Compatibility

The Feyree Portable EV Charger is compatible with a wide range of electric vehicle brands that use the Type 2 (IEC 62196-2) charging standard.

Feyree EV charger compatibility with a wide range of electric vehicle brands.
This image lists numerous electric vehicle brands, indicating the broad compatibility of the Feyree EV charger with various car manufacturers.

8. User Tips

  • Optimize Charging Costs: Utilize the smart scheduling feature in the APP to set charging times during off-peak electricity hours to save money.
  • Check Vehicle Compatibility: Always ensure your EV uses a Type 2 (IEC 62196-2) charging port for proper connection.
  • Secure Wall Mount: When using the wall mount, ensure it is firmly installed to prevent accidental dislodgement, especially in high-traffic areas.
  • Monitor Charging Status: Regularly check the LCD screen or the APP for real-time charging data and any alerts.
  • Cable Management: Properly coil and store the 5m cable when not in use to prevent tangles and damage.

9. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official Feyree website or contact their customer service directly. Keep your purchase receipt as proof of purchase.

This product is designed for durability and safety, featuring IP65/IP66 ratings for water and dust resistance, and a robust construction capable of withstanding significant physical stress.

Feyree EV charger demonstrating IP65 waterproof rating with water splashing on it.
This image visually confirms the charger's IP65 waterproof rating, showing it resistant to water splashes.

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