Vention Powerhive Series Power Bank User Manual

1. Introduction

Thank you for choosing the Vention Powerhive Series Power Bank. This portable power bank is designed to provide high-speed charging for a wide range of devices, including laptops, smartphones, tablets, and low-current devices. It features advanced safety protections and a smart TFT display for real-time monitoring. Please read this manual carefully before use to ensure optimal performance and safety.

2. Product Overview

Key Features:

• High Capacity: Available in 20000mAh (74Wh) and 27000mAh (99.9Wh) options.
• High Power Output: Up to 140W single-port output and up to 200W total output (depending on model).
• Fast Charging Protocols: Supports PD3.1, PD3.0, QC3.0, AFC, FCP, Apple 2.4A, and UFCS.
• Smart TFT Display: Real-time monitoring of battery level, voltage, current, charging progress, temperature, and battery cycle count.
• Built-in USB-C Cable: Convenient for charging and doubles as a lanyard.
• Multi-Port Charging: Capable of charging up to three devices simultaneously.
• Advanced Safety: 9-Layer Protection System including Over-Discharge, Overheat, Overcurrent, Short-Circuit, Overcharge, Overvoltage, Recovery, Overpower, and Flame-Retardant Casing.
• Air Travel Friendly: 99.9Wh capacity is below the 100Wh limit for carry-on luggage.

Ports and Controls:

The power bank typically includes:

• USB-C1 Port (Input/Output)
• USB-C2 Port (Input/Output)
• USB-A Port (Output)
• Power Button
• TFT Display
• Built-in USB-C Cable/Lanyard

3. Setup and Initial Use

Charging the Power Bank:

1. Connect a compatible USB-C power adapter (e.g., 100W or 140W PD charger) to the USB-C1 input port of the power bank.
2. The TFT display will show the charging status, including input wattage and estimated time to full charge.
3. A full charge typically takes approximately 2 hours for the 27000mAh model and 1 hour 50 minutes for the 20000mAh model with a suitable fast charger.

Charging Your Devices:

1. Connect your device to the appropriate output port (USB-C1, USB-C2, or USB-A) using a compatible charging cable.
2. For optimal fast charging, use the USB-C1 port with a PD3.1 compatible cable for devices like MacBook Pro 16" to achieve up to 140W output.
3. The power bank can charge multiple devices simultaneously. Refer to the "Intelligent Power Distribution" section in Specifications for port combinations and power outputs.
4. The TFT display will show the output wattage and remaining battery life.

4. Operating Instructions

Power On/Off:

Press the power button once to turn on the power bank and activate the display. The power bank will automatically turn off after a period of inactivity to conserve power.

TFT Display Functions:

The smart TFT display provides comprehensive real-time information:

• Battery Level Display: Shows the current percentage of battery remaining.
• Charging Status: Indicates when the power bank is being charged.
• Discharge Mode: Shows when devices are being charged from the power bank.
• Real-time Power Output: Displays the wattage being delivered to connected devices.
• Temperature Monitoring: Shows the internal temperature of the power bank.
• Battery Cycle Count: Tracks the number of charge-discharge cycles.
• Estimated Time: Provides an estimate for full charge or remaining discharge time.

Long-press the power button to switch the screen display time (e.g., 30s, Always On).

Low-Current Mode:

The power bank supports low-current charging for small devices like Bluetooth earbuds, smartwatches, and fitness trackers. This mode ensures these devices are charged safely without overcurrent.

Built-in Cable as Lanyard:

The integrated USB-C cable can be used as a convenient lanyard for easy carrying. Simply pull it out to use for charging.

5. Specifications

The Vention Powerhive Series Power Bank is available in several models with varying capacities and maximum outputs. Please refer to the table below for detailed specifications.

Note: All data is from Vention Lab. Actual performance may vary depending on environmental factors and usage conditions. Specifications are subject to change without notice.

6. Maintenance and Care

• Cleaning: Use a soft, dry cloth to clean the power bank. Do not use liquid cleaners or aerosols.
• Storage: Store the power bank in a cool, dry place away from direct sunlight, extreme temperatures, and humidity.
• Battery Health: To maintain optimal battery health, it is recommended to fully charge and discharge the power bank at least once every three months if not in regular use. The battery is designed to retain over 80% health after 500 full charge-discharge cycles.
• Avoid Drops: While durable, avoid dropping the power bank to prevent internal damage.
• Water Exposure: This device is not waterproof. Avoid exposure to water or other liquids.

7. Troubleshooting

Power Bank Not Charging:

• Ensure the charging cable is securely connected to both the power bank's input port and the power adapter.
• Verify that the power adapter is functioning correctly and is connected to a live power outlet.
• Use a compatible USB-C PD charger with sufficient wattage (e.g., 100W or 140W) for optimal charging speed.
• Try a different charging cable or power adapter.

Device Not Charging from Power Bank:

• Ensure the power bank is turned on.
• Check that the charging cable is securely connected to both the power bank's output port and your device.
• Verify that your device's charging port is clean and free of debris.
• Try a different charging cable or a different output port on the power bank.
• If charging a low-current device, ensure the power bank is in low-current mode if required (though this model supports it automatically).
• Check the power bank's display for any error messages or low battery indication.

Slow Charging:

• Ensure you are using a fast-charging compatible cable and your device supports fast charging.
• Verify that the power bank has sufficient charge.
• If multiple devices are connected, the total output power is distributed, which may reduce individual port speeds. Refer to the "Intelligent Power Distribution" table.
• Ensure the ambient temperature is within the recommended operating range.

TFT Display Not Working:

• Press the power button to activate the display.
• If the display remains off, the power bank might be completely discharged. Try charging it.
• If the issue persists, contact customer support.

8. User Tips

• For the fastest charging experience, always use high-quality, certified USB-C to USB-C cables that support the power delivery (PD) wattage of your power bank and device.
• When traveling by air, ensure your power bank's capacity (99.9Wh for 27000mAh models, 74Wh for 20000mAh models) is within airline carry-on limits.
• Utilize the smart TFT display to monitor charging status and battery health, helping you manage your power usage effectively.
• The built-in cable is convenient for quick charges, but for maximum power output to specific devices, consider using a dedicated high-wattage cable if the built-in one doesn't meet the requirement (e.g., 240W cable for 140W output).

9. Warranty and Support

Vention products typically come with a 1-year warranty from the date of purchase. For warranty claims, technical support, or further assistance, please contact the official Vention customer service or the retailer from whom you purchased the product. Keep your proof of purchase for warranty validation.

10. Video Guide

Watch this official video for a visual demonstration of the Vention Powerhive Series Power Bank's features and usage: