1. Introduction
The Feyree EV Charger Socket Version 22KW is a smart electric vehicle charging station designed for home use, offering a powerful and convenient charging experience. This wallbox is engineered with high strength and a waterproof design, providing charging power ranging from 1.4 kW to 22 kW. It is compatible with both single-phase and three-phase electrical installations, automatically adapting its charging power based on your electrical setup and your vehicle's maximum charging capacity.
This ultra-smart EV Wallbox integrates WiFi and Bluetooth connectivity, enabling intelligent control and monitoring through a dedicated mobile application. This manual provides essential information for the safe and efficient operation of your Feyree EV Charger.
2. Safety Information
Your Feyree EV Charger is built with advanced technology and high-level configurations to ensure maximum safety during use and to extend the product's lifespan. Please observe the following safety guidelines:
- The wallbox features ePTFE technology for efficient heat dissipation and an IP66 waterproof rating, ensuring reliable operation in humid and rainy conditions.
- A built-in Type B AC30mA + DC6mA leakage protection mechanism guarantees charging safety by detecting and preventing electrical leakage.
- The charger socket is equipped with a protective plate designed to cover live wire metal jacks, safeguarding users, especially children, from electric shocks.
- Advanced pulse motor electronic locks are utilized, offering a longer service life and reduced heat generation compared to conventional electronic locks.
- The charger incorporates ten protective safety measures, including self-stop when full, over-temperature protection, lightning protection, emergency power outage, overcurrent protection, leakage protection, short circuit protection, under-voltage protection, over-voltage protection, relay protection, rain protection, and earth protection.
- Intelligent temperature protection ensures that charging automatically stops if the internal temperature exceeds 85°C and resumes when it drops below 65°C.
3. Package Contents
Please verify that all items are present in the package:
- EV Charger Unit
- RFID cards (x3)
- Motor Electronic Lock Key (x1)
- Wall plugs (x4)
- Screws (x4)
- Mounting bracket (x1)
4. Specifications
| Feature | Specification |
|---|---|
| Brand Name | feyree |
| Charger Type | Charging Station |
| Charging Compatibility | Type2, Type1, GB/T, TS-NACS |
| Power (W) | Max 22kw |
| Current | MAX 32A (Adjustable: 8A-10A-13A-16A-20A-25A-32A) |
| Voltage | 85V - 264V - 380V |
| Number of Phases | Single Phase/Three Phase |
| Input Frequency | 50Hz-60Hz |
| IP Rating | IP66 |
| Operating Temperature | -30°C to +50°C |
| RCD (Leakage Protection) | TypeB AC 30mA + DC 6mA |
| Screen Size | 4.3 inch |
| Material | Copper alloy, silver plating |
| Weight | 3.15kg |
| Dimensions (L x W x H) | 41CM x 21CM x 17CM |
| Origin | Mainland China |
5. Setup and Installation
Installation of the Feyree EV Charger should ideally be performed by a qualified electrician to ensure compliance with local electrical codes and safety standards.
5.1 Mounting the Charger
Use the provided mounting bracket, screws, and wall plugs to securely attach the EV charger to a suitable wall or charging post. Ensure the mounting surface is robust enough to support the weight of the charger and withstand regular use.
5.2 Electrical Connection
Connect the charger to your electrical supply. The unit supports both single-phase and three-phase installations. Ensure the wiring matches the charger's requirements and local regulations. Refer to the wiring diagram provided by a professional installer.
5.3 Initial Setup: Time and Date Settings
Before commencing charging, it is crucial to configure the time and date settings on your charger. This ensures accurate scheduling and logging of charging sessions.
- Navigate to the "Menu" on the charger's display.
- Select "Setting".
- Choose "Time Settings".
- Set the Local Time, Date, and Timezone. The time and date can be synchronized if the charger is connected to a WiFi network. When setting the timezone, input the corresponding number of time zones relative to GMT (e.g., for East Zone 2, set +2; for West Zone 6, set -6).
6. Operating Instructions
6.1 Charging Modes
The Feyree EV Charger offers four convenient charging modes:
- WiFi Control: Manage charging sessions remotely via the mobile application when connected to WiFi.
- Bluetooth Control: Control the charger via the mobile application within a 10-meter range using Bluetooth, even without WiFi.
- RFID Scan: Initiate charging by scanning an authorized RFID card.
- Plug & Charge: Simply plug in your EV to start charging automatically (if configured).
6.2 Mobile App Management
The mobile application provides comprehensive control and monitoring features:
- Adjustable Current: Select from 7 levels of charging current: 8A, 10A, 13A, 16A, 20A, 25A, or 32A.
- Delay Charging: Set a delay for charging to start, from 1 to 15 hours, ideal for utilizing off-peak electricity rates.
- Set Charging Time: Define the duration of the charging session, from 1 to 15 hours.
- Scheduling: Create schedules to prohibit charging during specific periods, optimizing energy usage.
- Real-time Monitoring: View real-time data including temperature, charging voltage, charging current, power consumption, and set delay/charging times directly on the charger's 4.3-inch screen or via the app.
- Enable/Disable Charging: Start or stop charging sessions directly from the app.
6.3 Hotkeys Functionality
The charger features a "Hotkeys" setting that allows you to enable or disable the physical panel buttons. When Hotkeys are ON, you can operate the charger using the panel buttons. When Hotkeys are OFF, the panel buttons are deactivated. To reactivate the panel buttons after they have been turned off, you must swipe an authorized RFID card and then turn the Hotkeys setting back ON.
6.4 Electronic Lock
The charger is equipped with an advanced electronic lock. In the event of a sudden power supply disconnection, this lock automatically secures the charging plug, preventing unauthorized removal of the charging cable and ensuring security.
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your Feyree EV Charger.
- Cleaning: Periodically wipe the exterior of the charger with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the charging port is free from dust and debris.
- Visual Inspection: Regularly inspect the charging cable, plug, and charger unit for any signs of damage, wear, or corrosion. If any damage is found, discontinue use and contact support.
- Software Updates: Keep the mobile application updated to the latest version to benefit from new features and security enhancements. The charger's firmware may also receive updates via the app.
- Charge Log: The wallbox records charging data for the last 12 months, keeping all your charging records in order. This can be useful for monitoring usage and diagnosing potential issues.
8. Troubleshooting
If you encounter issues with your Feyree EV Charger, refer to the following common problems and solutions:
- Charger Not Powering On:
- Ensure the charger is correctly connected to the main power supply.
- Check the circuit breaker for your charging station.
- Charging Not Initiating:
- Verify that the charging cable is securely plugged into both the charger and your EV.
- Check the charger's display for any error messages or fault codes (refer to the Fault Log).
- Ensure the selected charging mode (App, RFID, Plug & Charge) is correctly activated.
- If using RFID, ensure the card is authorized.
- Check if a charging schedule is active that might be preventing immediate charging.
- App Connectivity Issues (WiFi/Bluetooth):
- For WiFi, ensure the charger is within range of your router and connected to the network.
- For Bluetooth, ensure your phone is within 10 meters of the charger and Bluetooth is enabled.
- Restart both the charger and your mobile device.
- Ensure the app is updated to the latest version.
- Error Codes:
- The charger's Fault Log records specific error codes (e.g., E00023 for PE Error, E00024 for ESB Error). Consult the app or contact customer support with the specific error code for detailed assistance.
- Unresponsive Panel Buttons:
- Check the "Hotkeys" setting. If Hotkeys are OFF, swipe an authorized RFID card and turn Hotkeys ON to restore panel functionality.
If the problem persists after attempting these troubleshooting steps, please contact Feyree customer support.
9. User Tips
- Optimize Charging Costs: Utilize the app's scheduling feature to set charging times during off-peak electricity hours to save on energy costs.
- Secure Your Charger: Use the "Hotkeys" feature to disable physical panel buttons, preventing unauthorized operation. Remember to use an RFID card to re-enable them.
- Initial Setup: Always ensure the time and date settings are correctly configured before your first charge, especially if using scheduling features.
- Phase Compatibility: The charger supports both single-phase and three-phase connections. Confirm your home's electrical setup to ensure proper installation and optimal performance.
- Universal Compatibility: This wallbox is designed to be compatible with various EV charging standards including Type1, Type2, GB/T, and TS-NACS. Ensure you have the correct charging cable for your vehicle.
10. Warranty and Support
Feyree stands behind the quality of its products, offering comprehensive support for your EV charger.
- Two-Year Warranty: Your Feyree EV Charger comes with a two-year warranty, ensuring peace of mind regarding product defects and malfunctions.
- Lifetime Support: Feyree provides lifetime support for its products, demonstrating a commitment to long-term customer satisfaction.
- 24/7 Online Customer Service: Access 24-hour online customer service for any inquiries or assistance you may need.
- Product Quality Assurance: All chargers undergo rigorous testing, including aging tests and fault detection, before shipment to ensure high quality and reliability.
