1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your JOOAN 5MP 5G PTZ IP Camera. This advanced security camera offers 5MP HD resolution, 5G WiFi connectivity, PTZ (Pan/Tilt/Zoom) capabilities, color night vision, two-way audio, and smart motion detection with auto-tracking. Please read this manual thoroughly before using the product to ensure proper functionality and safety.
Image: Front view of the JOOAN 5MP 5G PTZ IP Camera highlighting its main features: 5MP resolution, 5G Dual Band support, Motion Detection, Color Night Vision, and 5X Digital Zoom.
2. Package Contents
Verify that all items are present in your package:
- IP Camera x 1
- Power Supply x 1
- User Manual x 1
- Installation Bracket (included for mounting)
3. Product Overview
Familiarize yourself with the various components of your JOOAN 5MP 5G PTZ IP Camera:
Image: Diagram illustrating the camera's components, including the Reset button, TF card slot, Charging port, Antennas, Infrared night vision lamps, Microphone, and Full color night vision lamps.
- Reset Button: Used to restore factory settings.
- TF Card Slot: For inserting a MicroSD card for local storage.
- Charging Port: Connects to the power supply.
- Antennas: For stable WiFi connection.
- Infrared Night Vision Lamps: Provide illumination for IR night vision.
- Microphone: For audio input in two-way communication.
- Full Color Night Vision Lamps: Provide illumination for color night vision.
The camera dimensions are approximately 88mm (3.46in) in height, 100mm (3.94in) in depth, and 68mm (2.68in) in width.
Image: Diagram showing the physical dimensions of the camera.
4. Specifications
| Feature | Specification |
|---|---|
| Megapixels | 5 MP |
| High Definition | 1080P(Full-HD) |
| Connectivity | WiFi (5G supported) |
| Lens (mm) | 2mm |
| Style | Dome Camera |
| Installation | Normal (Desk, Wall, Ceiling) |
| Power Mode | Mains Electricity |
| Movement Range (Tilt) | 0°-360° (90° Vertical) |
| Color Night Vision | Yes |
| IP Rating | IP66 |
| Supported Mobile Systems | Android, iOS |
| Supported Operating Systems | Windows 98, XP, Vista, 7, 8, 10, 2000, 2003, 2008, macOS |
| Shell Material | Plastic |
5. Setup Guide
5.1 Initial Power-Up
- Unpack the camera and all accessories.
- Connect the power supply to the camera's charging port and plug it into a power outlet.
- Wait for the camera to power on and perform its self-test (usually indicated by LED lights and a slight motor movement).
5.2 App Download and Installation
- Download the 'cam720' app from your mobile device's app store (Android or iOS).
- Install the app and create an account if you don't already have one.
5.3 Connecting to WiFi
- Open the 'cam720' app and follow the on-screen instructions to add a new device.
- Select your camera model or scan the QR code on the camera if prompted.
- Connect the camera to your 5G WiFi network. Ensure your mobile device is also connected to the same network during the setup process.
- Follow the app's prompts to complete the connection.
5.4 Physical Installation
The camera can be installed on a desk, wall, or ceiling. An installation bracket is included for mounting.
- Desk Mount: Simply place the camera on a flat surface.
- Wall/Ceiling Mount: Use the provided bracket and screws to securely attach the camera to your desired location. Ensure the camera has a clear line of sight to the area you wish to monitor.
Image: Examples of various application scenarios for the camera, including living rooms, entrances, yards, studies, garages, backyards, offices, and shopping malls.
6. Operating Instructions
6.1 Remote Control (PTZ)
Use the 'cam720' app to remotely control the camera's pan and tilt functions:
- Pan: Rotate the camera horizontally up to 355 degrees.
- Tilt: Rotate the camera vertically up to 90 degrees.
- Preset Points: Set and recall specific viewing angles for quick monitoring.
Image: The PTZ WiFi Security Camera demonstrating its 355° horizontal and 90° vertical rotation capabilities, along with icons for 5 Ghz WiFi, Motion Detection, Color Night Vision, Two-way Audio, Phone Alarm, and Cloud Storage.
6.2 Night Vision Modes
The camera offers three night vision modes:
- Infrared (IR) Night Vision: Provides clear black and white video in low-light or no-light conditions using IR LEDs.
- Full Color Night Vision: Activates white LEDs to provide full-color video at night.
- Smart Color Night Vision: The camera automatically switches from IR night vision to full color night vision when motion is detected, illuminating the area with white LEDs.
Image: A visual comparison between standard IR Night Vision (monochrome) and enhanced Color Night Vision, showing how the camera illuminates the scene for color capture.
6.3 Two-Way Audio
The built-in microphone and speaker allow for real-time two-way communication:
- Tap the microphone icon in the app to speak through the camera's speaker.
- Listen to audio from the camera's environment through your phone.
- This feature is useful for deterring intruders, communicating with family, or interacting with visitors.
Image: A person using the two-way audio feature to communicate with a delivery driver at their door.
6.4 Motion Detection and Auto Tracking
Enable motion detection in the app to receive alerts and utilize auto-tracking:
- When motion is detected, the camera can automatically track the moving object.
- You will receive alarm push notifications on your mobile phone.
- The camera can also emit a sound alarm (100 decibels) to deter intruders.
- Detected events are recorded to the inserted TF card or cloud storage.
Image: A visual representation of the smart alert and motion tracking feature, showing a phone notification for detected movement and icons for Sound Alarm, Motion Tracking, Alarm Push, and TF Card recording.
6.5 Video Recording and Storage
- MicroSD Card: Insert a TF (MicroSD) card into the camera's slot for local storage of recordings. The camera will continuously record or record upon motion detection, depending on your settings.
- Cloud Storage: The camera supports cloud storage services for remote backup of your video footage. Refer to the 'cam720' app for subscription details and setup.
6.6 PC Software (VMS)
For advanced monitoring and management on a computer, you can use the VMS PC software. Download and install the software from the manufacturer's website and follow the instructions to add your camera.
6.7 Product Demonstration Video
Video: A demonstration of the camera's features, including night vision capabilities, two-way audio communication, and motion detection with alerts.
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the camera lens and body. Avoid using harsh chemicals or abrasive materials.
- Firmware Updates: Regularly check the 'cam720' app for available firmware updates to ensure optimal performance and security. Follow the app's instructions for updating.
- Power Supply: Ensure the power supply is securely connected and free from damage.
- SD Card Management: If using a MicroSD card, periodically check its storage capacity and format it if necessary to maintain recording efficiency.
8. Troubleshooting
- Camera not connecting to WiFi:
- Ensure your WiFi network is 5G compatible and your phone is connected to the same network during setup. Check WiFi signal strength. Try resetting the camera using the reset button.
- No video feed:
- Check power connection. Ensure the camera is properly connected to the app. Verify your internet connection.
- Night vision not working:
- Check night vision settings in the app. Ensure there are no obstructions blocking the IR or white LEDs.
- Motion detection alerts not received:
- Ensure motion detection is enabled in the app settings. Check your phone's notification settings for the 'cam720' app. Verify internet connectivity.
- Two-way audio issues:
- Check microphone and speaker permissions for the 'cam720' app on your phone. Ensure volume levels are adequate.
9. User Tips
- For optimal performance, place the camera in an area with strong 5G WiFi signal.
- Regularly review recorded footage to ensure the camera is capturing desired events.
- Adjust motion detection sensitivity to minimize false alarms.
- Utilize the preset point cruise feature to quickly switch between important monitoring areas.
10. Warranty and Support
For technical assistance or support, please contact the manufacturer directly. If you require a user manual in Russian, French, Japanese, Spanish, or English, please contact technical support via email at technicalreply@qacctv.com. Remember to include your order ID in the email for faster service.
